Public Service Workshops Program
Providing Professional Development and Training for New York State Employees since 1983.
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Current PSWP Workshop Offerings

Image of a globe Select a region from the map or list below.
Map of PSWP Regions

workshop already full iconWorkshop full?

PSWP recommends registering even if a workshop is currently full. This will place you on the waitlist.

If seats become available, those from the waitlist are enrolled on a first-come, first-served basis.

In addition, waitlisted registrants receive early notification when additional offerings are scheduled.

Online | Capital District | Central | Long Island

Mid/Lower Hudson | New York City | Northern | Western

Workshops are listed in chronological order by region.

Online

Identification and Reporting of Child Abuse in New York State

PSWP is no longer hosting Identification and Reporting of Child Abuse in New York State through the SLMS.

We are now directing PEF-Represented and M/C employees to the online course hosted by the NYS Office of Children and Family Services. This course meets the NYS Education Department's mandatory requirements for Training in Child Abuse Identification and Reporting.

To access the OCFS-hosted course, visit  http://www.nysmandatedreporter.org/TrainingCourses.aspx

 

Knowledge Transfer

This course provides a general overview of knowledge transfer and management. Knowledge Management is a systematic method for finding, understanding, and using knowledge to achieve organizational objectives and improve agency and employee performance.

Date: Currently Available

Location: Online course accessible through SLMS

Registration Deadline: Rolling

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

NACLE Online Continuing Legal Education Workshops

These online workshops, which can be completed at your convenience, are for PEF-represented and M/C attorneys who are interested in earning CLE credits.

PDF document Click here for a list of CLE Courses available to PSWP participants

CLE affidavits are made available directly from NACLE upon request for credit and completion of the course. Upon completion of enrollment, participants will be provided with an instructional document and an email including course instructions and account details.

Registration is done on a rolling basis. As soon as you receive the enrollment verification notice from the SLMS, you may proceed taking the NACLE courses.

Date: Currently Available

Location: Online course accessible through SLMS

Registration Deadline: Rolling

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Professional Writing Mechanics (Online)

Professional Writing Mechanics starts with the basics: parts of speech and parts of a sentence. In this online course, you will learn to recognize common grammatical errors, use standard punctuation, and proofread your work.

Date: Currently Available

Location: Online course accessible through SLMS

Registration Deadline: Rolling

Find this class in the SLMS (Log in required; Opens in new window/tab).

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Capital District Region

Professional Writing: Mechanics

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation.

Date/Time: Tuesday, June 17, 2014; 9am to 4pm

Location: Professional Development Program, Albany, NY

Registration Deadline: Tuesday, June 10, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Dealing with Difficult People

This workshop provides participants with skills to identify types of difficult people, and to understand why people often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult people will be practiced.

Date/Time: Monday, June 23, 2014; 9am to 4pm

Location: Professional Development Program, Albany, NY

Registration Deadline: Friday, June 13, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Professional Writing: Composition

This workshop provides an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed.

Date/Time: Thursday, July 17, 2014; 9am to 4pm

Location: Professional Development Program, Albany, NY

Registration Deadline: Thursday, July 10, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

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Central Region

No workshops currently scheduled in this region. Check this site regularly for updates.

suggest a workshop topic Suggest a workshop for your region using our Online Suggest A Topic Form.

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Long Island Region

No workshops currently scheduled in this region. Check this site regularly for updates.

suggest a workshop topic Suggest a workshop for your region using our Online Suggest A Topic Form.

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Mid/Lower Hudson Region

No workshops currently scheduled in this region. Check this site regularly for updates.

suggest a workshop topic Suggest a workshop for your region using our Online Suggest A Topic Form.

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New York City Region

Dealing with Difficult People

This workshop provides participants with skills to identify types of difficult people, and to understand why people often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult people will be practiced.

Date/Time: Tuesday, May 20, 2014; 9am to 4pm

Location: Office of the State Comptroller, New York, NY

Registration Deadline: Tuesday, May 13, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Fraud Detection and Prevention for Accounting Professionals (with CPEs)

This one day workshop will discuss the types of fraud, how and why frauds are committed, method used to detect fraud, and what accountants can do to prevent fraud from occurring in their organizations. Topics include red flags, internal controls and operating procedures, information gathering, employee fraud and management fraud. Upon completion of this workshop, up to 6 Continuing Professional Education (CPE) credits will be awarded to requesting participants.

Date/Time: Thursday, June 19, 2014; 9am to 4pm

Location: OTDA Harlem Training Center, New York, NY

Registration Deadline: Thursday, June 12, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Professional Writing: Composition

This workshop provides an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed.

Date/Time: Thursday, June 19, 2014; 9am to 4pm

Location: OTDA Harlem Training Center, New York, NY

Registration Deadline: Thursday, June 12, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

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Northern Region

No workshops currently scheduled in this region. Check this site regularly for updates.

suggest a workshop topic Suggest a workshop for your region using our Online Suggest A Topic Form.

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Western Region

Professional Ethics for Land Surveyors and Engineers

This half-day workshop will discuss general ethical guidelines for the professional conduct of land surveyors and engineers. The workshop will discuss codes of ethics from professional associations such as the National Society of Professional Surveyors and the American Society of Civil Engineers. Participants will review case studies and engage in group discussions. Upon completion of this workshop, 2.75 ethics PDHs will be awarded. No continuing education credits will be awarded for partial attendance.

Date: Tuesday, April 29, 2014; 9am to 12pm

Location: NYS Department of Transportation, Buffalo, NY

Registration Deadline: Tuesday, April 22, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

 

Interviewing and Note Taking

This workshop addresses the fundamental skills for conducting an interview and taking notes. Topics include preparation, the importance of accurate note taking, and techniques for efficient note taking. Participants will also learn basic interviewing skills such as conducting an interview, interpreting nonverbal behavior, and managing the uncommunicative interviewee.

Date: Friday, May 16, 2014; 9am to 12pm

Location: Monroe Community College, Rochester, NY

Registration Deadline: Friday, May 9, 2014

Find this class in the SLMS (Log in required; Opens in new window/tab).

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The Governor's Office of Employee Relations (GOER) and the State of New York provide equal access to its programs for all persons and is an equal opportunity employer.  It is our policy to maintain an academic and work environment free of discrimination and harassment against any person on the basis of race, color, national origin, age, disability, sex, religion, gender identity, sexual orientation, genetic characteristics or information, political beliefs, status as a victim of domestic violence, and veteran, marital or family status or any other discrimination prohibited by law.  Harassment of any individual will not be tolerated.

Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. For additional information or requests please contact PSWP customer service at 866-431-1592 or pswphelp@albany.edu.

( Last updated: April 17, 2014 )

© Copyright 2014 New York State Governor's Office of Employee Relations. All rights reserved.

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