PSWP Past Workshops Held

NYS Governor's Office of Employee Relations

Public Service Workshops Program (PSWP) Previously Delivered and Currently Scheduled Offerings

Accounting for Non-Accountants

This workshop provides an introduction to basic accounting principles for employees who are not accountants but must deal with managing funds, budgeting, spreadsheet analyses, or other financial matters. Topics include the analyses of accounting; mathematics; spreadsheets; budgeting; planning; reporting; and managerial and financial controls. It is designed for those without formal training in accounting.

Accounting Refresher

This workshop is designed for professionals who work in accounting, auditing and other finance-related titles. The workshop provides an overview of the accounting equation and discusses the elements of the income statement. Changes in equity and balance sheets; an explanation of accrual accounting; accounting for deferrals; a synopsis of +/- accounts and the general journal; and a review of depreciation methods will be addressed. Governmental fund accounting and business type accrual accounting including applications of government-wide financial statements will be also be reviewed.

Accounting Standards Update

This workshop provides updates of recent accounting standards changes made by organizations such as the American Institute of Certified Public Accountants (AICPA), the Governmental Accounting Standards Board (GASB), the Financial Accounting Standards Board (FASB), and the Securities and Exchange Commission (SEC), including the Sarbanes-Oxley Act and the Public Company Accounting Oversight Board (PCAOB). The workshop will discuss the impact of these updates on state operations.

Accounting Standards Update (with CPEs)

This one-day workshop provides updates of recent accounting standards changes made by organizations such as the American Institute of Certified Public Accountants (AICPA), the Governmental Accounting Standards Board (GASB), the Financial Accounting Standards Board (FASB), and the Securities and Exchange Commission (SEC), including the Sarbanes-Oxley Act and the Public Company Accounting Oversight Board (PCAOB). The workshop will discuss the impact of these updates on state operations. Upon completion, requesting participants will receive 6 Continuing Professional Education (CPE) credits.

Actuarial Instruments for Risk Assessment of Sexual Offenders for OPWDD

This two-day workshop is designed for psychologists, social workers, treatment team leaders, nurses, and program development specialists who work with sex offenders in facilities and the community. The workshop includes a research overview, specific instructions for administering and scoring the Static-99 and Stable/Acute 2007, and several hands-on exercises. The workshop will utilize role-play, and small-group and individual exercises to allow participants become proficient in using the risk measures. The workshop will also provide participants with feedback and suggestions for obtaining information in adversarial contexts. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison.

Administrative Law Update for Lawyers

This workshop reviews basic administrative law concepts. Also discussed will be recent case law developments in Administrative Law. Upon successful completion of this workshop, six (6) Continuing Legal Education (CLE) credits in Professional Practice will be awarded.

Advanced Auditing Processes

This workshop examines advanced auditing processes including understanding and testing internal controls, fraud, and substantive testing. Audit reporting including the components of an audit report will also be discussed in this workshop. Prerequisite: Prior completion of the PSWP workshop "Auditing Fundamentals" or a solid understanding of basic auditing concepts, techniques, and applications, the audit risk model, and computer auditing is recommended for all workshop participants.

Advanced Auditing Tools and Techniques for OSC

This workshop will discuss practical techniques for generating new ideas and applying them in the audit process. Participants will practice these skills using exercises related to auditing to help eliminate roadblocks and pitfalls, as well as using specific tools to boost output that will help identify the real causes of, and best solutions to organizational problems. Topics include idea-generation techniques, use of control frameworks, and the impact of organizational cultures on auditing. Best practices in auditing will also be covered.

Advanced Spanish for the Health Care Professionals

This advanced level workshop is for healthcare professionals who would like to build on a basic knowledge of the use of Spanish in a health care setting. The workshop will include a review of the Spanish alphabet, pronunciation, salutations and polite expressions. Workshop participants will learn relevant nouns, regular and reflexive verbs, and health terminology. The workshop will include patient-provider role plays and discussions on cross-cultural communication and the use of interpreters. Previous attendance at the Basic Spanish for Health Care Professionals workshop is recommended.

Ambulatory Emergencies for SUNY Downstate

This workshop is designed for nurses working in an acute care setting. This workshop will discuss many of the clinical findings that constitute ambulatory emergencies, such as chest pain, acute respiratory distress, and abuse and maltreatment. The workshop will emphasize the setting of priorities, prompt clinical decision-making, care pathways, and the need for timely diagnostics. The workshop will as discuss strategies for handling potentially violent patients and family members. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Americans with Disabilities Act (ADA) Compliance for Department of Transportation

The Americans with Disabilities Act (ADA) requires that transportation facilities constructed or altered by state, regional, and local agencies be readily accessible and usable by people with disabilities. This one-day workshop is provided for New York State employees whose jobs involve adapting agency facilities or services to improve accessibility to persons with disabilities, as required by the ADA in the design, construction, operation, and maintenance of pedestrian and other transportation facilities within public right-of-way. The workshop comprises extensive technical information regarding accessibility design and standards. This workshop also includes regulatory information, such as ADA requirements, self evaluations, and transition plans. Using many case examples, workshop participants gain information from New York cities' and agencies' experiences. Upon completion of this workshop, each participant will receive .6 Continuing Education Units (CEUs). This workshop is provided for Department of Transportation staff on request of the Agency Liaison.

Analyzing Private Sector Financial Statements and Tax Returns

Economic development professionals often analyze a company’s prior year tax returns and financial statements to determine businesses’ fiscal stability. Programs such as the Excelsior Jobs program will determine program compliance through analyzing these documents. Compliance will be mandatory if the applicant is to realize program benefits. All economic developers should have the ability to see through financial statements to comprehend the full picture of a business’s financial standing. Participants of this workshop will learn how to detect fiscal instability and future credit worthiness through analyzing financial statements and corporate tax returns.

Arthritis for OPWDD (Videoconference)

This workshop, offered via videoconference, is designed for health care professionals working with people with developmental disabilities. Workshop participants will receive information on various types of arthritis, including osteoarthritis and rheumatoid arthritis. Topics will include diet, bone health, joint protection, interventions to decrease the effects of arthritis, and exercise to maintain and optimize movement. Osteoporosis prevention and treatment options will also be discussed.

Assessment of Autism Spectrum Disorders: The Autism Diagnostic Observation Schedule

This 2-day workshop is designed for OPWDD psychologists who provide assessment and diagnosis of Autism Spectrum Disorders. The workshop presents the Autism Diagnostic Observation Schedule (ADOS), which is recognized as the gold standard of instruments designed to evaluate individuals for the diagnosis of an Autism Spectrum Disorder. The four modules of the ADOS are introduced, administered, scored, and discussed. There will also be a brief discussion of ADOS clinical use and implications.

Audit Report Writing

This workshop provides auditors with the skills to produce clear and objective audit reports. Participants will learn how to organize information (facts, conclusions, inferences, and judgments) from audits into reports that are understandable and objective to the reader. This workshop will assist auditors in developing properly written and supported audit findings, and will provide a template of an audit report.

Audit Report Writing for OMIG and Insurance

Auditing Fundamentals

This workshop provides an overview of auditing, including basic concepts, techniques, and auditing applications. Topics include the audit risk model, professional ethics, and computer auditing. Basic financial derivative transactions will also be introduced.

Auditing Refresher

This two-day workshop provides an overview of auditing, including basic concepts, techniques, and auditing applications. Topics include the audit risk model, understanding and testing internal controls, substantive testing, fraud, reports on audited financial statements, professional ethics, and an introduction to computer auditing. Topics related to basic financial derivative transactions will also be introduced in the workshop.

Balance and Falls

This workshop is designed to improve the ability to screen and assess individuals to determine risk and to create specific interventions that reduce this risk. This workshop emphasizes practical strategies to improve balance and safely increase activity levels. Developing effective treatment plans to reduce risk including recommendations for environmental change, center-of-gravity control training, multisensory training, and postural strategy training will also be covered. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Balance Challenges: Progressive Dynamic Treatment Strategies for OPWDD

This workshop is an intermediate level course designed to improve the clinician's ability to identify specific impairments leading to balance dysfunction in order to provide challenging interventions. Balance disorders leading to falls and injuries affect people of all ages, but are more prevalent in the multiply disabled and aging population. This workshop will present didactic material and hands-on lab experiences to hone clinical skills in evaluation and treatment. Upon successful completion of this workshop, 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Bank Examination Report Writing for Banking

This workshop provides bank examiners with the skills to produce clear and objective examination reports. Participants will learn how to organize information (facts, conclusions, inferences, and judgments) from examinations into reports that are understandable and objective to the reader. This workshop will assist bank examiners in developing properly written and supported examination findings, and will provide a template of an examination report.

Basic Spanish for Health Care Professionals

This workshop is designed to teach health care professionals with limited (or no prior) knowledge basic Spanish, which will help them successfully interview, examine and treat Spanish-speaking clients. Participants learn how to use Spanish to address an individual's personal history.

Basic Spanish for Health Care Professionals for OMH

Best Practices in the Treatment of Developmentally Disabled Sex Offenders for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and will provide an overview of what needs to be considered when developing treatment programming. Treatment program objectives, admission criteria, identifying service providers, and identification of treatment targets will be discussed. A treatment model to guide treatment will also be presented. Current best practice treatment strategies for this population will be outlined. Common treatment approaches that may have little treatment effectiveness will be also be discussed.

Bridge Inspection and Maintenance

This two-day workshop will broaden the participants' skill in structural inspection techniques of bridges. The workshop will provide information on bridge engineering and the evaluation and rating of substructure and superstructure components including foundations, piers, abutments, bearings, girders, beams, slabs, railings, barriers, fences, and joints. Drainage systems and scouring damage assessment will also be discussed. Participants will also learn about bridge engineering mechanics and the structural integrity and evaluation of substructure and superstructure components, as well as background knowledge regarding bridge functioning. Upon completion of this workshop, up to 1.2 Continuing Education Units (12 PDHs) will be awarded.

Caring for Psychiatric Inmates

This workshop will provide correctional nurses with information needed to offer holistic nursing care to inmates with psychiatric disorders. Participants will learn the components of a thorough mental health assessment. This workshop will also discuss dealing with patients with co-occurring substance abuse disorders and medical co-morbidities. Other topics include: psychotropic medications, suicide prevention, and dealing with crisis situations and psychiatric emergencies.

Cascading Style Sheets: Basics

This workshop focuses on the basic principles of creating Cascading Style Sheets (CSS) to develop web page designs that provide a true separation of content from presentation. Participants learn to create different types of style sheets to control page elements such as fonts, lists, color backgrounds, and borders. In addition, using CSS for layout is explored.

CCRN Test Preparation Workshop for SUNY Upstate Medical Center

This two-day workshop is for experienced critical care nurses who are selected to participant in the SUNY Upstate Medical Center CCRN certification program. The workshop will help participants prepare for the CCRN exam by offering a comprehensive review of critical care nursing practice. This review will include critical care practices when caring for a patient with cardiovascular, pulmonary, endocrine, gastro-intestinal, neurologic, renal, or hematologic problems. Test taking strategies and a review of the synergy model will also be discussed. Participants who attend this workshop must agree to sit for the CCRN exam within three months of workshop completion.Upon successful completion of this workshop, 14 contact hours or 1.4 Continuing Education Units (CEUs) will be awarded.

Collaborating with Local Governments

This workshop provides an entry-level overview of the different forms of interaction with local governments, such as service delivery networks, program development collaboration, and inter-municipal cooperation, as well as local government roles and constraints. The skills and tools needed to function effectively with local government partners will also be introduced. The workshop is provided as a case-based offering using NYS intergovernmental cases. Prerequisite: Completion of the PSWP workshop "Understanding Local Governments" or a solid understanding of the structure, powers, and functioning of local governments. Prerequisite: Completion of the PSWP workshop "Understanding Local Governments" or a solid understanding of the structure, powers, and functioning of local governments.

Collaboration of Care and Dual Disorders for OMH

This workshop is designed for OMH clinical staff who provide support and service to children and adolescents presenting with dual disorders in the intellectual developmental disability (IDD) and mental illness areas. The workshop will cover how to identify similarities and differences between intellectual disabilities and mental illness, ways to improve service delivery, the essential components of a coordinated care system, and types of modifications to psychiatric disorders in children and adolescents with IDD using the DM-ID. Discussion of information sources available, therapeutic modifications and the benefits of group therapy will also be included.

Collaboration of Care and Dual Disorders for OMH/OPWDD

This workshop is designed for OMH and OMRDD clinical staff who provide support and service to individuals presenting with dual disorders in the intellectual developmental disability (IDD) and mental illness areas. The workshop will cover how to identify similarities and differences between intellectual disabilities and mental illness, ways to improve service delivery, the essential components of a coordinated care system, and types of modifications to psychiatric disorders in persons with IDD using the DM-ID. Discussion of information sources available, therapeutic modifications and the benefits of group therapy will also be included.

Collaboration of Care and Dual Disorders for OMH/OPWDD Psychiatrists

The half-day workshop is designed for psychiatrists and medical doctors in the fields of psychiatric disorders and Intellectual and Developmental Disabilities (IDD). Topics include: how to identify behaviors that directly relate to psychiatric disorders in persons with IDD; methods in formulating a diagnosis; appropriate medications; and the role of the psychiatrist as a member of an interdisciplinary team.

Commitment to Change - Overcoming Errors in Thinking

This four-hour CD-ROM course covers practical methods for dealing with errors in thinking. Participants will learn techniques to help addicts and criminal offenders overcome problematic thinking that prevents changes in behavior. This course is designed for addictions counselors and criminal justice professionals and includes examples from correctional facilities. Participants will have 30 days to complete the self-directed course. Upon completion of this course, four (4) clock hours towards initial or renewal credentialing for CASAC will be awarded.

Commitment to Change Part II – Tactics: Habits that Block Change

This four-hour CD-ROM course covers practical methods for dealing with the tactics, or habitual ways of acting, that often keep people stuck in destructive lives. Participants will learn techniques to help addicts and criminal offenders become aware of and overcome tactics that prevent changes in behavior. This course is designed for addictions counselors and criminal justice professionals and includes examples from correctional facilities. Participants will have 30 days to complete the self-directed course. Upon completion of this course, four (4) clock hours towards initial or renewal credentialing for CASAC will be awarded.

Commitment to Change Part III – The Power of Consequences

This four-hour CD-ROM course teaches participants how the power of consequences is a compelling motivation to stick with the difficult, day-by-day work of changing lifelong patterns. This course looks at the consequences of past action, and how one can recognize that before action, there was actually a moment of decision. This course is designed for addictions counselors and criminal justice professionals and includes examples from correctional facilities. Participants will have 30 days to complete the self-directed course. Upon completion of this course, four (4) clock hours towards initial or renewal credentialing for CASAC will be awarded.

Communication Skills for Inspectors and Investigators

In this interactive workshop, participants have an opportunity to improve their skills in dealing with and managing conflict. The workshop provides practical tools and techniques for inspectors and investigators for conflict management and dispute resolution. Topics include conflict theory, individual styles for resolving conflict, differentiating between positions and interests, and determining how differences impact communication. The focus is upon making the participants more effective problem solvers.

Communication Skills for Non-Native English Speakers

This two-day workshop is designed to help non-native English speakers master techniques for adjusting accent and non-verbal cues particular to an ethnic background. It explores the fundamentals of presentation skills and delivery techniques, and through exercises and practice sessions, participants learn how to manage the fear of public speaking and how best to present a message.

Communication Skills for Non-Native English Speakers for Banking

Community HIV/AIDS Education

This workshop is designed to prepare participants to serve as community HIV/AIDS educators. Workshop topics include facts about HIV/AIDS, the effects of Sexually Transmitted Diseases on the transmission of HIV, and treatment basics. The workshop will review changes in the policy and regulations that affect the HIV/AIDS community, advances in care and treatment for HIV/AIDS, and new information about prevention strategies and programs.

Computer Security Basics

This workshop provides an introduction to fundamental computer security concepts, focusing on the Windows operating system, workstations, and mobile devices. Topics include basic computer security tools and practices, and the security models of the major mobile vendors. Participants will understand the current threat matrix targeting computing systems, issues in managing security for desktop computers and mobile systems, and effective countermeasures for protecting agency workstations.

Conducting Meetings with Bank Management for Banking

This four-day workshop is designed for bank examiners who are beginning to make presentations to the management of financial institutions. Participants will have the opportunity to practice skills, receive coaching on these skills, and be expected to provide constructive criticism to peers. Specific learning goals include: identifying reasons why examiners conduct meetings with bank management, differentiating between types of meetings held with management, directors, and determining when and how to use each type, identifying and developing good communication techniques, conducting three different types of presentations (interview, final meeting, and board meeting), and conducting meetings with management involving adverse examination findings and difficult situations, demonstrating an ability to effectively handle conflict or confrontation.

Conflict Resolution

In this interactive workshop, participants have an opportunity to improve their skills in dealing with and managing conflict. The workshop provides practical tools and techniques for conflict management and dispute resolution. Topics include conflict theory, individual styles for resolving conflict, differentiating between positions and interests, and determining how differences impact communication. The focus is upon making the participants more effective problem solvers.

Conflict Resolution for OMH

This half-day workshop provides participants with an opportunity to improve their skills in dealing with and managing conflict. The interactive workshop provides practical tools and techniques for conflict management. Topics include conflict theory, individual styles for resolving conflict, and differentiating between positions and interests. The focus is upon making the participants more effective problem solvers.

Conflict Resolution for OPWDD

In this interactive workshop, participants will have an opportunity to improve their skills in dealing with and managing conflict. The workshop provides practical tools and techniques for conflict management and dispute resolution. Topics include conflict theory, individual styles for resolving conflict, differentiating between positions and interests, building trust between team members, and developing skills and strategies to diffuse personal conflicts through communication. The focus is upon making the participants more effective problem solvers.

Contract Auditing

This five-day workshop focuses on the types of contract audits and specific purposes of price proposal and historical cost audits. Topics include the procurement process, Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS), allocation of costs, statistical sampling, correlation analysis, improvement curves, performing a price proposal audit, and performing the historical audit. This workshop assumes attendees have some college accounting courses and that the current job position is related to auditing of contracts. Upon completion of this workshop, participants will receive 40 Continuing Professional Education (CPE) credits.

Co-Occurring Mental Health and Substance Use Disorders

This workshop is designed for social workers, health professionals, counselors, nurses, teachers, and other professionals. Discussion will focus on the tools for assessing the needs of drug and alcohol-dependent clients. Strategies will be provided for overcoming obstacles for treatment of those with mental health and substance use issues.

Copyright and Fair Use

This workshop will first provide a general overview of U.S. copyright law: the nature of copyright, what kinds of works are protected, what are the rights of a copyright owner, and what conduct will be considered infringing. It will then describe and explore the U.S. concept of "fair use" of copyrighted materials, the kinds of uses that, while apparently infringing, will nevertheless be protected. We will examine the development of the fair use doctrine and the way in which it has been applied in a variety of contexts.

Cost Benefit Analysis

This two-day workshop is an introduction to the framework and methods of cost benefit analysis (CBA). Topics include the economic reasoning underlying CBA, discounting to calculate present value, program effects that should and should not be counted, and some of the techniques for valuing benefits and costs. The course provides information to participants that enable them to be competent users of CBA. Note that some knowledge of the economic concepts of supply and demand is a prerequisite.

Cost Benefit Analysis for OGS: Basics

This workshop is a basic introduction to the framework and methods of cost benefit analysis (CBA). It provides an overview of the economic concepts of supply and demand. Topics also include the economic reasoning underlying CBA and discounting to calculate present value. Examples and case studies related to the construction and real property fields will be used.

Cost Engineering for DOT: An Overview

This two-day workshop provides the basic principles and methods of estimating the costs involved in the design and implementation of construction projects. Real-world examples will illustrate fundamental analysis concepts that include the nature and quantity of work, type and size of equipment used, production rates of labor and equipment, and other unique job-site conditions. The workshop will briefly review aspects of engineering economics and legal considerations relevant to preparing bid documents. This workshop is provided for Department of Transportation staff at the request of the Agency Liaison.

Cost Estimation for OGS

This two-day workshop provides the basic principles and methods of estimating the costs involved in the design and implementation of construction projects. Participants learn estimating concepts, engineering economics, planning, scheduling, and contract fundamentals. The workshop also reviews legal considerations inherent in preparing and writing contracts.

Counseling Across the Generations

This workshop explores the cultural diversity found in each of four generations and provides information about how counselors can understand the impact of generational affiliation on clients’ lives. Generational similarities, differences, and considerations will be explored, as well as ways to become more multiculturally competent with respect to clients’ generational backgrounds. The workshop format will include presentation, discussion, and interactions that seek to improve cross-generational understanding.

Counseling Different Ethnic Groups and Understanding Diversity

This workshop provides clinicians and practitioners with an understanding of counseling approaches that can be used for effectively communicating, listening, and developing an awareness of clients from different cultures and diverse backgrounds. Utilizing cross-cultural perspectives, participants will explore diversity within a community and specific populations. Methods for determining realistic counseling goals will also be discussed.

Counseling Different Ethnic Groups and Understanding Diversity: Half-Day

This half-day workshop provides clinicians and practitioners with an understanding of counseling approaches that can be used for effectively communicating, listening, and developing an awareness of clients from different cultures and diverse backgrounds. Utilizing cross-cultural perspectives, participants will explore diversity within a community and specific populations. Methods for determining realistic counseling goals will also be discussed.

Creating Effective Training Presentations (Train-the-Trainer)

This workshop will focus on building course content through brainstorming, outlining, and organization of information. The class will participate in a group activity to create course outlines. This workshop will also address copyright and plagiarism as it relates to the usage of research material. Finally, an overview of common instructional techniques will be presented. The presentation-based instructional techniques, such as the use of PowerPoint®, will be explored in detail during this workshop. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Cultural Diversity in Healthcare for SUNY Downstate

This workshop is designed to illuminate the vital importance of cultural competence in healthcare settings. Participants will receive requisite knowledge and skills to meet current and future regulatory requirements, improve documentation, and enhance abilities to meet the needs of diverse patients and families. The workshop is offered to all levels of staff nurses as well as nurse educators and nurse administrators. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Current Issues in Nutrition

Rapid changes in diets and lifestyles resulting from industrialization, urbanization, economic development and market globalization are having a significant impact on the nutritional status of populations. Because of these changes, diet-related diseases–including obesity, diabetes mellitus, cardiovascular disease, hypertension and stroke, and various forms of cancer – are increasingly significant causes of disability and premature death. This workshop will discuss current issues in nutrition and the impact on various populations.

Data Analysis

This two-day workshop develops skills for visualizing and analyzing data. Topics include descriptive statistics, histograms, cross tabulations and pivot tables, correlation and regression, and confidence intervals. Use of graphs to explore patterns and relationships in the data is emphasized. Data sets are provided for practice in building statistical analysis skills. The workshop uses Microsoft Excel 2007 as a tool for learning about data analysis and is held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

Data Analysis for DCJS

This two-day workshop develops skills for visualizing and analyzing data. Topics include descriptive statistics, histograms, cross tabulations and pivot tables, correlation and regression, and confidence intervals. Use of graphs to explore patterns and relationships in the data is emphasized. Data sets, specific to DCJS, are provided for practice in building statistical analysis skills. The workshop uses Microsoft Excel 2007 as a tool for learning about data analysis and is held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

Data Analysis for OGS

This two-day workshop develops basic skills for visualizing and analyzing data. Topics include a basic overview of Excel tools and techniques, descriptive statistics, frequency distributions, histograms, cross tabulations, and pivot tables. The workshop uses Microsoft Excel 2007 as a tool for learning about data analysis and is held in a digital classroom. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

Data Analysis: Advanced

This two-day workshop continues to develop the skills to analyze data. Topics include multiple regression, regression modeling, analysis of variation, multiple comparison procedures, and nonparametric methods. Data sets are provided for practice in building statistical analysis skills. The workshop uses Microsoft Excel 2007 as the primary tool for learning about data analysis and is held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. Attending the basic data analysis workshop as well as an introductory statistics course is recommended.

Data Mining: An Introduction

This workshop provides a basic overview of data mining, or how to find patterns in data. The workshop describes basic concepts, methods, and tools of data mining, and is appropriate for professionals who want to become familiar with this emerging field of data analysis.

DB2 9 for z/OS Transition

This workshop is an intermediate course for system and database administrators, application developers, and other individuals who need a technical introduction to selected new features of DB2 9. Participants will learn to describe selected new features and enhancements of DB2 9 for z/OS Evaluate the usefulness of the new features and enhancements of DB2 9 for z/OS. Participants should have practical experience with DB2 for z/OS and have basic knowledge of the functions and usage of DB2 z/OS Version 8.

DBT for Children and Families: Clinical Skills Basics for OMH

This two-day workshop is designed for all OMH staff working with teens and families in a wide range of treatment contexts. Participants will learn the basic principles of Dialectical Behavior Therapy (DBT) as well as relevant adaptations for working with this population. Practitioners will learn specific principles and strategies relevant to individual therapy, family sessions, telephone consultation, and skills training with adolescents and families, including a new skills module called the walking the middle path. This training will be conducted in a "hands-on" manner, emphasizing clear and practical instruction illustrated in video, role-play demonstrations, small group interactions and adolescent-friendly mindfulness exercises.

Dealing with Difficult People

This workshop provides participants with skills to identify types of difficult people, and to understand why people often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult people will be practiced.

Dealing with Difficult People for Ag & Mkts

This workshop focuses on the personal and interpersonal skills necessary for successful interactions in the workplace. Participants learn strategies for turning potentially destructive encounters into productive and profitable exchanges. Topics include effective communication techniques for working with difficult individuals; withdrawn and uncommunicative people; and how to neutralize morale busters. Participants will discuss topics relevant to inspectors, technicians, and other employees who deal directly with the public on a regular basis.

Dealing with Difficult People in Health Care Settings

This workshop provides participants with skills to identify types of difficult people, and to understand why people in a health care setting often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult co-workers, patients, and families will be practiced.

Decision Making & Critical Thinking for OSC

This workshop focuses on developing clear and logical thought processes which enable effective decision making. Participants learn how to critically evaluate and process information and make the best decision from it. Topics to be discussed include formulating reasoned ideas, interpreting information, and recognizing and overcoming barriers to critical thinking. Participants will practice applying critical thinking and decision-making processes to work-related discussions and assignments including customer service settings.

Decision Making and Critical Thinking

Defensive Documentation for OMH

This half-day workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, review of selected court cases, and the pros and cons of various methods of charting. This workshop is geared towards physicians, nurses, clinicians, and counselors.

Defensive Documentation for OMH Medical Professionals

This workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, importance of timely documentation, and a review Joint Commission standards. This workshop is geared towards physicians, psychiatrists and advanced practice nurses. An application for CME has been submitted by the office of Mental Health. Upon course approval, up to 2 AMA PRA Category 1 credits will be awarded for successful completion of this course.

Dementia Care Practices for DOH

This three-day workshop is designed for long-term care nurses who work with individuals living with dementia. Workshop participants will learn about the effects of dementia and practice dementia care techniques. The workshop will include ways to engage residents through meaningful communication, how to recognize and assess pain, nutrition and hydration improvement, strategies to reduce risk of falls and preserve mobility, how to prevent unsafe wandering, techniques to reduce the use of restraints, and end-of-life care. This highly interactive and hands-on workshop utilizes role-playing exercises, discussions, video clips and case studies to enhance participant learning.

Dementia Disorders: An Overview

This workshop discusses conditions and neurological disorders other than Alzheimer's disease that cause symptoms of dementia. Participants learn about three additional forms of dementia: vascular dementia, Lewy body dementia, and Frontotemporal dementia. The signs, symptoms, and treatment options are also reviewed. Upon successful completion of this workshop, 6 contact hours or .6 Continuing Education Units (CEUs) will be awarded.

Derivative Transactions

This workshop provides an overview of derivatives accounting and is designed for professionals who work in accounting, auditing, and other finance-related titles. A derivative is a financial transaction such as an interest rate swap that has been structured from other transactions. This area often involves complex transactions and the accounting is also complex. Information from resources such as the Governmental Accounting Standards Board (GASB) and the New York State Government Finance Officers' Association, Inc. (NYS GFOA) is reviewed.

Developing Objectives and Planning Your Workshop (Train-the-Trainer)

This workshop will address the basic elements needed to initiate a successful training program. Participants will explore how adults learn and how that translates into the adult learning cycle and the various learning styles. Participants will learn how to develop measurable learning objectives based on an audience profile and a task analysis. This workshop will conclude with an interactive discussion about design tools, development time, and session logistics. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Developmentally Disabled Sex Offenders: Assessing Treatment Progress and Community Management for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and will highlight the recent research on assessing risk and needs among this population. The workshop will also focus on helping service providers learn how to score and use the TIPS-ID (Treatment Intervention and Progress Scale for Sexual Abusers with Intellectual Disabilities), a provider-administered, structured method for identifying treatment needs and measuring treatment progress among adult male sex offenders in both community and residential settings. Community management strategies will also be discussed.

Developmentally Disabled Sex Offenders: Treatment Strategies and Case Consultation for OPWDD (Videoconference)

This two-day video conference is designed for OMRDD and all statewide clinicians and administrators who work with developmentally disabled sex offenders. The workshop will feature one and a half days of treatment strategy training, and a half day devoted to case consultation work. Specific, anonymous cases will be reviewed, analyzed, and discussed for furthering the understanding of treatment strategy skills and their applications.

Dialectical Behavior Therapy (DBT) Online Training for OCFS

This workshop is provided for designated OCFS staff. The online, self-study workshop teaches the four core skills that participants need for implementing DBT: core mindfulness, interpersonal effectiveness, distress tolerance, and emotion regulation. Participants will view mock therapy sessions and assess these sessions using newly learned skills. The workshop will also address how to problem-solve a client's reluctance to DBT counseling. Upon completion of this workshop, 20 contact hours (2 CEUs) of continuing education will be awarded.

Dialectical Behavior Therapy (DBT) Online Training for OMH

This workshop is provided for designated OMH staff. The online, self-study workshop teaches the four core skills that participants need for implementing DBT: core mindfulness, interpersonal effectiveness, distress tolerance, and emotion regulation. Participants will view mock therapy sessions and assess these sessions using newly learned skills. The workshop will also address how to problem-solve a client's reluctance to DBT counseling. Upon completion of this workshop, 20 contact hours (2 CEUs) of continuing education will be awarded.

Dialectical Behavior Therapy for Children and Adolescents: Hone Your Clinical Skills (for OMH)

This two-day workshop is provided for designated OMH staff who have participated in a Dialectical Behavior Therapy (DBT) Intensive Training and have significant experience in implementing DBT. This training is designed for psychiatrists, psychologists, nurses and social workers working with children, adolescents and families in a wide range of mental health treatment contexts. Participants will review the theory, principles, functions, and modes of DBT and how they apply when working with children and their families in OMH-managed programs. Practitioners will learn specific principles and strategies relevant to individual therapy, family sessions, and skills training with adolescents and families that they can use in their clinical settings. Upon completion of this workshop, 12.5 contact hours (1.25 CEUs) of continuing education will be awarded. Participating psychiatrists will receive up to 12.5 hours of category 1 CME credit toward the AMA Physician's Recognition Award.

Differentiated Instruction for OCFS

This workshop is designed for teachers and vocational instructors in the Office of Children and Family Services and focuses on the efforts of teachers to respond to different needs among different learners in the classroom. Participants will learn how to work with four classroom-based elements in order to account for differentiated instruction: the content (according to student readiness, interest, or learning profile); the process (how); the product or goal; and the learning environment (the physical classroom setup). Tools that aid in the day-to-day application of differentiated instruction efforts will be discussed.

Disruptive Students: Effective Intervention Strategies

This half-day workshop outlines effective strategies for dealing with disruptive students in a classroom environment. The workshop addresses student mental health issues, learning disabilities, and handling student behaviors. Participants will explore methods of managing disruptive student behaviors while developing a sense of rapport with the student.

Dysphagia for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and is designed for staff working in acute or long-term care settings with individuals with developmental disabilities or other neurological impairments and are experiencing some form of dysphagia, a swallowing/eating disorder. Signs, symptoms, possible causes, and therapeutic techniques will be reviewed. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Dysphagia: Advanced Treatment Techniques (Videoconference)

This advanced level workshop will review dysphagia, including disorders and medications that can affect swallowing. The evaluation process with recommendations for various standardized assessments to use based upon specific complaint will be discussed as well as appropriate times to refer. Rationale for various strategies and precautions as well as specific adaptive equipment will be outlined. Therapy techniques and various therapy materials will also be presented with instructions on their use with clients, including techniques to try with individuals who have difficulty following instructions.

Dysphagia: Developing Treatment Plans Based on Videofluoroscopic Swallowing Studies for OPWDD

This workshop is designed for speech language pathologists, dietitians, senior and head occupational therapists and nurses caring for clients with dysphagia. The workshop will provide an in-depth presentation of evidence-based treatment methods for dysphagia management. This workshop will include group discussion and interpretation of videofluoroscopic swallowing studies to determine appropriate management and treatment. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop, 6 contact hours or 0.6 Continuing Education Units (CEUs) will be awarded.

Educational Technology in Training (Train-the-Trainer)

This workshop provides basic theory, practice, and application techniques for e-learning instructional design. Participants will receive an overview of e-learning, identify elements of good e-learning design, and discuss how to convert classroom training into e-learning. The workshop will also focus on evaluating e-learning to determine strengths and weaknesses in design. Additionally, this course will discuss the strengths and weaknesses of various educational technology software packages and how they can be effectively used for training and training aids. Participants in this Train-the Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Effective Interactions Through Communication for OPWDD

This workshop develops the skills necessary to effectively use behavior and communication while working with team members, managers, and others. The workshop focuses on the professional interactions between members at all levels of operations, from coworkers and supervisors, to the individuals served by the staff at OMRDD. Focus will be on addressing workplace pressures, promoting excellence in interpersonal relationships, and exploring how to establish a more positive work climate.

E-Learning Instructional Design: Elements of Good Design

This workshop is an introductory course and provides an overview of the universal principles and elements of good design that exist regardless of the type of e-learning environment in which material is presented. Additional topics discussed will include: potential possibilities and limitations of e-learning, considerations in converting classroom training to e-learning, engaging users, and chunking information.

Electronic Data Processing (EDP) Auditing

This workshop reviews the process of collecting and evaluating evidence and electronic records to determine whether a computer system accurately maintains data integrity, safeguards assets, achieves organizational goals effectively, and consumes resources efficiently. The workshop topics include the following essential components of an EDP audit: physical and environmental, system administration, application software, network security, and business continuity reviews.

Electronic Investigations

This workshop addresses the issues faced by investigators in an increasingly high-tech world. The workshop will focus on the investigative aspect of electronic evidence; the use of software to assist in investigations, document management, keyword v. advanced conceptual searching, communicating with IT professionals, identifying possible fraud, and collecting and documenting electronic evidence.

Electronic Investigations: Advanced

This workshop serves as a sequel to the basic workshop on electronic evidence. The workshop will feature both interactive lectures and hands-on tutorials with the goal to better prepare participants to conduct an electronic investigation. Advanced topics include concealment techniques, such as cryptography, spoofing, steganography, counter-forensics, and data hiding. Topics surrounding the investigation of mobile devices (iPhone, Blackberry, etc.) will also be discussed.

Electronic Investigations: Basic

This workshop addresses the issues faced by investigators in an increasingly high-tech world. The workshop will focus on the investigative aspect of electronic evidence; the use of software to assist in investigations, hardware and operating system fundamentals, defining computer and computer-related crime, document management, searching techniques, identifying possible fraud, and collecting and documenting electronic evidence.

Eminent Domain: New Developments for DPS

This half day workshop will include a nuts-and-bolts breakdown of how the process of eminent domain works in practice as pertaining to New York State Public Service Law Article VII cases. It will also include some focus on siting of transmission lines and generating plants; New York State's power to condemn public utility property; a utility's power to condemn municipal or other public property; and the Siting Board's power to force a municipality to make public rights of way available. Upon completion of this workshop, three (3) Continuing Legal Education (CLEs) credits will be awarded.

Enhancing Language Skills for Non-Native English Speaking Mental Health Professionals

This two-day workshop is designed to help non-native English speaking mental health professionals master techniques for adjusting accent and non-verbal cues particular to an ethnic background. It explores the fundamentals of presentation skills and delivery techniques, and through exercises and practice sessions, participants learn how to manage the fear of public speaking and how best to present a message in a mental health setting.

Ethical Considerations for Administrative Law Judges

This workshop explores the unique dynamics and ethical issues found in administrative hearings. Sources of ethical guidelines, including the Lawyers Code of Professional Responsibility, will be discussed. Upon successful completion of this workshop, six (6) Continuing Legal Education (CLE) credits in Ethics will be awarded.

Ethics in Tax Practice for Tax and Finance

This half-day workshop focuses on NYS education law, rules of the Board of Regents, and regulations of the Commissioner of Education. The workshop will also include an introduction to ethics concepts, the psychology of moral development, judgment and values, sociology of professions, virtue and the role of rules of ethics, public expectations of CPA’s responsibilities, and ethical dilemmas. A compare and contrast of AICPA ethics rules and the NYS Society of CPA’s ethics rules and their enforcement will also be covered. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits in Ethics to requesting participants.

Ethics in Tax Practice for Tax and Finance (Videoconference)

Experiential and Interactive Training Methods (Train-the-Trainer)

This workshop will begin by demonstrating and discussing experiential methods, i.e., methods that make use of participants’ experiences. Examples from various training programs will be given, and trainers will learn methods to develop their own experiential activities. Interactive training methods make use of the different interaction formats available in the training group. Various examples of dyadic, triadic, and small group exercises will be demonstrated. Participants are encouraged to bring examples of their training programs for further discussion. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Facilitating and Leading Work Groups for DMV: Train the Trainer

This two-day workshop is designed for staff who facilitate and lead supervisor and management work teams so that they can in turn train other staff to develop skills for effective group facilitation. This includes preparing for group meetings, using problem-solving techniques and consensus-building processes, managing participants, and post-meeting follow up. Curriculum planning, use of instructional aides, evaluation techniques, principles of adult learning, and presentation skills will also be covered.

Facilitating Videoconference Meetings and Other Sessions for OPWDD

This half-day workshop discusses the challenges of facilitating videoconference meetings and other sessions with participants who are geographically dispersed. Participants will learn methods to encourage active participation, how to keep interactions productive in order to adhere to meeting objectives, and ways to assure that everyone has an equal voice.

Facilitation Skills for SEMO & OHS

This workshop develops skills for effective group facilitation to ensure successful meetings. Topics include preparing for group meetings, determining which problem-solving techniques and consensus processes to use, managing participants, and following-up after the meeting. The workshop includes discussion, exercises, and role plays.

Federal Tax Updates for Tax and Finance

This half-day workshop covers valuation and treatment of assets, mark to market, and fair market value. The workshop will also discuss the determination of inventory vs. investment assets with applicability for capital gain treatment. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits.

Federal Tax Updates for Tax and Finance (Videoconference)

Fraud and Exploitation of the Elderly for Attorneys

This workshop focuses on common crimes against elderly victims of fraud and exploitation. The workshop will cover the most recurrent themes of abuse and fraud, how to identify them, and how to resolve instances of fraud. Insurance fraud, reverse mortgage fraud, investment scams, Medicare fraud, identity theft, financial fraud by close family members, abuse in nursing homes, domestic abuse, identifying abuse, and dealing with clients with diminished capacity will be addressed. Six (6) Continuing Legal Education Credits will be awarded.

Fraud and Forensic Accounting

This two-day workshop will discuss what a fraud is, how frauds can be committed, how frauds can be uncovered, and what accountants can do to avoid frauds occurring in their organizations. Topics include how to review operating procedures and basic documentation of individuals in the organization as they relate to fraud detection.

Fraud and Forensic Accounting (with CPEs)

Fraud and Forensic Accounting for OSC

Fraud and Forensic Accounting for OSC (with CPEs)

Functional Analysis and Treatment of Severe Behavior Disorders for OPWDD

This two-day workshop is designed for individuals involved in the education, training, and treatment of persons with mental retardation, autism, and other developmental disabilities. The workshop provides a comprehensive review of functional analysis methodology, as well as the most currently-used techniques in this field. It will illustrate the assessment-treatment continuum with an emphasis on translating research findings into practical application. Lecture, graphics, videotape, and discussion of case studies will be used to facilitate participant participation in the development of treatment plans.

Fundamentals of Computer Auditing & IT Controls (with CPEs)

This two-day course explores security and control issues from an accounting and auditing perspective related to technology as it impacts business applications. Topics include security and control related to e-commerce, internet, and computer auditing. Participants will be exposed to a variety of business applications through case studies. Participants need an understanding of basic accounting and financial concepts, as well as an understanding of the design and application of Information Systems and Databases. Upon completion of this workshop, participants will receive up to 12 Continuing Professional Education (CPE) credits.

Fundamentals of Web Design

This interactive workshop provides participants an opportunity to learn about and practice the fundamentals of web design. Topics will include use of color, audience engagement, simple and logical layouts, maximizing functionality, communication of key points, search optimization, page scan-ability, and basic html/css coding practices. This workshop is delivered in a computer lab setting. The target audience is employees who design and maintain websites for internal and external uses. Some familiarity with internet design and web programming is recommended.

Geographic Information Systems for DOT: Advanced

This two-day workshop explores building geo databases, geocoding, and geoprocessing through hands-on examples and case studies. Participants also learn advanced applications using ArcGIS such as data integration, design, and modeling. Prerequisite: Familiarity with basic GIS concepts and applications. This workshop is provided for Department of Transportation staff on request of the Agency Liaison.

Getting the Respect You Deserve Through Communication and Understanding

This interactive half-day workshop focuses on developing an understanding of the workplace communication process. Participants will learn about the functions of and barriers to communication as well as the importance of feedback. The workshop explores the role that perception of self and others plays in effective communication. Participants will receive skills which will dramatically improve their communication and give them skills they can start using the day of the training. This workshop is part one of a three part series. Participants are encouraged to register for Part Two: I Hear You, Do You Hear Me? and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

Getting the Respect You Deserve Through Communication and Understanding (Train-the-Trainer)

This half-day workshop will prepare trainers to deliverGetting the Respect You Deserve Through Communication and Understanding. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part one of a three part Train-the-Trainer series. Participants are encouraged to register for Part Two: I Hear You, Do You Hear Me? (Train-the-Trainer) and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer) as well as the three corresponding half-day workshops.

Getting The Respect You Deserve Through Communication and Understanding (Videoconference)

Gluten-Free Diet for OPWDD (Videoconference)

This workshop, delivered via videoconference, will describe the principles of Celiac Disease and current testing and treatment methods. Testing, symptoms, diagnosis and treatment of Non-Celiac Gluten Sensitivity will be presented. This workshop will also discuss current research and treatments applying the Gluten-free diet to individuals with Developmental Disabilities. A thorough explanation of the many and varied nuances of a gluten-free diet will be offered. Upon successful completion of this workshop 5 contact hours, or 0.5 Continuing Education Units (CEUs) will be awarded.

Grant Writing

This workshop reviews the fundamentals of successful grant development in the public sector setting. It includes: searching for funding sources; analyzing program announcements; designing strategies; constructing scope of work narratives; drafting applicant qualifications; incorporating background information; and establishing need.

Group Skills for Trainers (Train-the-Trainer)

This workshop will address the components of a professional presentation style and identify proficient public speaking skills. This workshop will also focus on the skills every trainer needs to conduct effective training sessions that are interactive and engaging for adult learners. Group discussion skills such as focusing, postponing, inviting, side-stepping, and making connections will be taught through modeling and exploratory activities. Listening and assertion skills will be taught for presenting, processing discussion, and building group cohesiveness. Also, participants will learn how to work with challenging participants in training sessions. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

How to Manage Risk of Sexually Offending Behavior by Persons with Developmental Disabilities for OPWDD

This workshop will introduce a risk assessment tool that utilizes a convergent approach called ARMIDLO-S. ARMIDLO-S combines an actuarial aproach with guided, clinical judgement, and is used to assess risk in persons with developmental disabilities. The primary components needed to manage re-offending risk effectively will be outlined. Common mistakes in risk management by teams will be presented and discussed.

How to Testify in Court

This workshop is designed for individuals who provide factual and expert testimony in county, family, and state supreme courts. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Content is relevant for individuals who testify exclusively in administrative hearings; however, it is not issue-specific for individual agency settings.

I Hear You, Do You Hear Me?

This interactive half-day workshop spotlights the importance that verbal communication and active listening have in our conversations and our relationships. Employees often feel their voices are unheard and therefore feel disrespected. Through discussion and activities, participants will identify their own personal communication style, foster an understanding of the active listening process, and learn strategies and skills to minimize miscommunication as both the sender and receiver of the communication, particularly in cross-cultural contexts. This workshop is part two of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

I Hear You, Do You Hear Me? (Train-the-Trainer)

This half-day workshop will prepare trainers to deliver I Hear You, Do You Hear Me?. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part two of a three part Train-the-Trainer series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding (Train-the-Trainer) and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer) as well as the three corresponding half-day workshops.

I Hear You, Do You Hear Me? (Videoconference)

Identification and Reporting of Child Abuse in New York State--Online Workshop

This online workshop, which can be completed at your convenience during a three-week period, is targeted to those health care, counseling, and education professionals who are required to receive this training for licensure. This session meets the requirements of the mandatory New York State child abuse recognition and reporting requirements. A certificate will be issued upon completion of a short exam at the end of the workshop.

Infection Control for Licensure Renewal

This workshop explores the management of sex offenders in the community including the monitoring process and current thinking about treatment options. Various strategies will be reviewed and best practices for assessment, treatment, and supervision will be discussed. Upon successful completion of the workshop, six (6) Continuing Education Units will be awarded.

Infection Control for OPWDD: Basic Concepts (Videoconference)

This half-day workshop is delivered through videoconferencing and is the second in a series of seven infection control workshops for the non-infection control nurse. This session will focus on basic infection control concepts including modes of transmission, transmission based precautions, personal protective equipment, and disposal of waste in non-hospital settings. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Infectious Agents and Their Control, Part 1 (Videoconference)

This half-day workshop is delivered through videoconferencing and is the fifth in a series of seven infection control workshops for the non-infection control nurse. This session will focus on common infectious agents, their description, mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: Scabies, lice, shingles, flu, pneumococcal disease, Lyme disease, Impetigo, and salmonellosis. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Infectious Agents and Their Control, Part 2 (Videoconference)

This half-day workshop is delivered through videoconferencing and is the sixth in a series of seven infection control workshops for the non-infection control nurse. This session will focus on less common infectious agents, their description, mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: Varicella, hepatitis, mononucleosis, meningitis, legionellosis, Norwalk Virus, and West Nile Virus. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Introduction (Videoconference)

This half-day workshop is delivered through videoconferencing and is the first in a series of seven infection control workshops for the non-infection control nurse. This session will serve as an introduction to infection control. Topics include basic definitions, chain of infection, and reportable diseases. Basic microbiology and host defense mechanisms will also be discussed. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Multi-Drug Resistant and Emerging Infectious Agents (Videoconference)

This half-day workshop is delivered through videoconferencing and is the final workshop in a series of seven infection control workshops for the non-infection control nurse. This session will focus on multi-drug resistant infectious agents, their description, and mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: MRSA, VRSA, VRE, C. Difficile, and TB. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Nursing Strategies (Videoconference)

This half-day workshop is delivered through videoconferencing and is the third in a series of seven infection control workshops for the non-infection control nurse. This session will focus on infection control strategies. Topics such as line list, concentric circles, primary vs. secondary contacts, isolation and consumer placement in non-hospital settings, and outbreak investigation/management/control will be covered. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control for OPWDD: Understanding Lab Results (Videoconference)

This half-day workshop is delivered through videoconferencing and is the fourth in a series of infection control workshops for the non-infection control nurse. This session will focus on the basic microbiology and laboratory tests used in infection control. When to use these tests and how to interpret the results will also be covered. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

Infection Control Relicensing Course for New York State Professionals - Online

This online workshop, which can be completed at your convenience, is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. A certificate will be issued upon completion of a short exam at the end of the workshop.

Infection Control to Renew Your License

This half-day workshop is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. Upon completion of the workshop, a certificate of completion will be issued.

Infection Control to Renew Your License - Online Workshop

This online workshop, which can be completed at your convenience during a three-week period, is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. A certificate will be issued upon completion of a short exam at the end of the workshop.

Infection Control to Renew Your License for DOH

Infection Control to Renew Your License for OMH

Infection Control to Renew Your License for OPWDD

Installing and Configuring System Center Operations Manager 2007 R2 for OAG

This 5-day workshop is intended to develop the necessary skills to install and manage Operations Manager 2007 R2 management servers and supporting roles. This workshop is intended for Windows Server 2003 or later administrators who have experience working within a Windows Active Directory domain environment and have a good understanding of Windows Server based network services. Familiarity with a support ticketing system is helpful.

Integrated Dual Diagnosis Treatment (IDDT) for OMH

This four-day workshop is designed for identified psychiatrists, psychologists, nurses, social workers, intensive case managers and rehabilitation staff at the Mt. Vernon Clinic and select healthcare staff from other Rockland Psychiatric Center clinics. This workshop will provide clinicians and counselors with an understanding of integrated dual diagnosis treatment including the core care principles and the IDDT Fidelity Scale. The workshop will cover how to conduct a five-step assessment and develop a treatment plan utilizing specific IDDT instruments and forms. Other workshop topics to be discussed include: matching interventions to a client's stage of treatment; Motivational Interviewing; and the application of cognitive and behavioral interventions to achieve and maintain recovery from substance abuse. This workshop is provided for the Office of Mental Health, Rockland Psychiatric Center staff on request of the agency liaison.

Interacting with the Public for Auditors for OMIG & Insurance

This workshop focuses on the interpersonal communication and customer service skills that auditors need when dealing with the public. Topics will include methods for presenting audit related information to various audiences, cultural sensitivity and competence, and techniques for managing conflicts or difficult situations. The importance of professionalism and ethical conduct when representing state agencies will also be discussed.

Interactive Intelligence Online Passport for HESC

The Interactive Intelligence (InIn) Online Passport is a one year subscription to all of InIn’s non-certification online courses. An unlimited number of individuals can access the online curriculum using one login anytime. One set of login credentials is provided and can be distributed to all users. Multiple users can log in at the same time using the same set of access credentials. The Online Passport contains a number of EduBytes, online classes and webinars that cover an array of topics in the Interaction Center environment. It is recommended that participants have a basic knowledge of the Microsoft Windows interface and familiarity with its terminology.

Interactive Presentations Using Technology

This workshop covers the use of new technology including interactive graphics, sounds, and videos to make presentations more interesting and easier to prepare. The workshop reviews the use of interactive technologies to enhance, and move beyond the PowerPoint slideshow to create a dynamic learning environment for presentations. Various types of hardware that could be utilized for these purposes will be discussed at the conclusion of this workshop.

Interpersonal Communication Skills

This workshop examines interpersonal skills that are used in the workplace. Participants will learn how to manage relationships with their supervisor and peers, and how to improve listening skills to enhance the positive flow of information. The role of communication in effectively delegating work assignments, strengthening staff morale, improving face-to-face communication, and handling difficult situations in the workplace will also be addressed.

Interpretation of Lab Values in Mental Health Settings for OMH

This workshop assists mental health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities. Upon successful completion of this workshop 3 contact hours, or 0.3 Continuing Education Units (CEUs) will be awarded.

Interpretation of Laboratory Values

This workshop assists health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities.

Interpretation of Laboratory Values (with CEUs)

Interpretation of Laboratory Values for OMH

Interpretation of Laboratory Values for OMH (with CEUs)

Interviewing and Note Taking

This workshop addresses the fundamental skills for conducting an interview and taking notes. Topics include preparation, the importance of accurate note taking, and techniques for efficient note taking. Participants will also learn basic interviewing skills such as conducting an interview, interpreting nonverbal behavior, and managing the uncommunicative interviewee.

Introduction to Geographic Information Systems (GIS) for ORPS

This two-day workshop will cover the basics of Geographic Information Systems (GIS) and ArcView. Topics to be discussed include vector vs. raster data, GIS file management, shapefile and geodatabase editing, basic map design, and rudimentary spatial querying/analysis. Transportation-specific topics of dynamic segmentation and its uses will also be discussed. Prerequisite: Some prior knowledge of the subject area.

Introduction to Java for Criminal Justice Professionals-Part 1

This multi-day course provides an introduction to Java programming for experienced programmers. Topics will include general introduction to Java, decision structures, loop structures, an introduction to methods, arrays, and object-oriented concepts. Participants will have ample opportunity for hands-on projects. Participants must also register for Introduction to Java for Criminal Justice Professionals, Part 2.

Introduction to Java for Criminal Justice Professionals-Part 2

This multi-day course continues an introduction to Java programming for experienced programmers. Topics will include object-oriented programming, file processing, advanced object-oriented concepts, relational database concepts, SQL, and JDBC. Participants will have ample opportunity for hands-on practice in criminal justice-related applications and projects. Participants must also register for Introduction to Java for Criminal Justice Professionals, Part 1.

Investigative Interviewing

This workshop examines techniques for interviewing subjects for purposes of fact-finding and obtaining information about compliance, fraud, and abuse. It is designed for individuals who testify in administrative hearings or other proceedings. Topics include discussion of legal parameters, strategies for handling reluctant and hostile interviewees, and the importance of accurate field notes. The workshop focuses on interviewing external witnesses involved in underlying cases. Scenarios such as interviewing an office worker in a Medicaid Fraud investigation or the school nurse in a child abuse case will be included.

Investigative Interviewing for DOH

This workshop examines techniques for interviewing subjects for purposes of fact-finding and obtaining information about compliance, fraud, and abuse. It is designed for individuals who testify in administrative hearings or other proceedings. Topics include discussion of legal parameters, strategies for handling reluctant and hostile interviewees, and the importance of accurate field notes. The workshop focuses on interviewing external witnesses involved in underlying cases. Scenarios such as interviewing an office worker in a Medicaid Fraud investigation, the school nurse in a child abuse case, or other Department of Health-related scenarios will be included.

Investigative Interviewing for OMH

This workshop examines techniques for interviewing subjects for purposes of fact-finding and obtaining information about compliance, fraud, and abuse. It is designed for individuals who testify in administrative hearings or other proceedings. Topics include discussion of legal parameters, strategies for handling reluctant and hostile interviewees, and the importance of accurate field notes. The workshop focuses on interviewing external witnesses involved in underlying cases. Scenarios such as interviewing an office worker in a Medicaid Fraud investigation, the school nurse in a child abuse case, or other Office of Mental Health-related scenarios will be included.

Investigative Interviewing Techniques for the Department of Agriculture and Markets

This workshop examines interviewing and investigative techniques crucial to the investigative process with an emphasis on legal restrictions. It covers strategies for handling problem subjects, hostile and reluctant interviewees, and the importance of taking field notes. This workshop focuses on interviewing and investigations that may eventually lead to administrative action or other proceedings where it is important to obtain information relevant to compliance, fraud, abuse, and general fact-finding. Specific examples and case situations will be provided by the Department of Agriculture and Markets.

Investigative Interviewing: Advanced

This workshop examines advanced topics in investigative interviewing. Participants will practice interviewing techniques for different purposes and in different settings. Topics include understanding the interviewer's ethical responsibilities, detecting deception, and writing effective interview reports. Issues that arise with specific interviewees such as the elderly and children will be discussed. This workshop is intended for examiners, investigators, inspectors, auditors, attorneys, and other employees who interview external subjects. Prerequisite: Prior completion of the PSWP workshop "Investigative Interviewing" or a solid understanding of investigative interviewing concepts and techniques is recommended for all workshop participants.

Java Fundamentals

This workshop will be presented in eight ½ day sessions. The workshop provides an interactive, hands-on introduction to Java programming. Participants will learn fundamental Java concepts and methods including Object-Oriented Concepts, Decision Structures, Loop Structures, HTML, and File Processing. Participants will have an opportunity to practice programming skills using Java. This course is designed for programmers with no background in Java. Some background in computer programming and scripting languages is recommended, but not required.

Joomla! Administering

This two-day workshop explores Joomla!, an open source content management system for building websites and other online applications. Joomla! is one of the most versatile and powerful platforms for building a scalable online presence. Participants will learn about Joomla! Architecture, modules, layouts, templates, and other topics related to administering a Joomla! Website. Some background in object oriented programming is recommended.

Joomla! Programming

This three-day workshop explores Joomla!, an open source content management system for building websites and other online applications. Joomla! is one of the most versatile and powerful platforms for building a scalable online presence. Participants will learn about securely extending and developing Joomla! Using templates and plug-ins. This workshop will include hands-on activities. Some background in object oriented programming is recommended.

Knowledge Transfer

This workshop provides a tool box that can be used to identify, capture, and disseminate institutional knowledge among an organization’s employees. This process can allow an organization to document standard practices and identify opportunities for innovation and process reengineering. Knowledge management techniques can be used in all types of organizations, and are particularly useful in organizations faced with retirements and downsizing. The majority of the workshop is spent reviewing different techniques organizations can use to identify, capture, and disseminate institutional knowledge in an environment of constrained resources. We also consider the social setting of knowledge sharing, barriers to sharing, and techniques for overcoming the barriers.

Knowledge Transfer for OMH

Knowledge Transfer for the Office for the Aging

This workshop provides a tool box that can be used to capture institutional knowledge from employees who are near-retirement, or soon-to-be leaving long held positions. The workshop will provide instruction on how to best document duties, write procedures and other critical job processes and specialized knowledge so that information can be passed along to other workers. How to build systems and documentation processes that help make information available to several staff, rather than becoming "siloed" in isolated units and how to capture existing knowledge in order to create smooth transitions and not impede organizational work and processes will be covered.

Leadership Skills for Psychiatric Nurses for OMH

This workshop is designed for nurses who want to learn leadership skills that will enable them to delegate tasks and effectively supervise LPNs and unlicensed caregivers on a day-to-day basis. Participants will learn techniques for gaining staff support and commitment, ways to get work done while maximizing resources, and effective time management. Participants will learn how to break down communication problems so they can deal effectively with conflict and handle mistakes correctly. Additional topics, such as how to create an atmosphere of trust and special considerations will also be explored.

Leadership Skills in a Changing Environment

This two-day workshop explores the impact of situational leadership on management problem solving. Topics include participatory management and motivational tactics; effects of dwindling resources on an organization; the need for time management; and re-engineering approaches when faced with reduced resources.

Legal and Public Ethics of Social Networking and Online Activity

This workshop will review the ethical implications of social networking from a variety of perspectives relating to law and public legal practice. After reviewing the variety of available frameworks for ethics discussions and the backdrop of legal and public ethics laws, workshop participants will look at reports of ethical issues that have arisen in relation to social networking and online activity. The ethical implications of investigating public employees’ social networking and online activities will be covered, as will the ethical and professional implications of public lawyers’ use of these technologies. To the extent necessary to more fully evaluate the ethical questions, state and federal technology law will be discussed, but these will not be the focus of the program. The day will include both full class instruction and small group exercises. Six (6) Continuing Legal Education credits in Ethics will be awarded with this class.

Legal Issues for Nurses

This workshop explores the legal and ethical parameters of the nursing practice within the health care industry. Topics include the elements of negligence, sound charting, patient's rights and autonomy, informed consent, termination of medical treatment, and death and dying. An overview of the litigation process and the implications of the managed care medical model will also be discussed. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Legal Updates Regarding Sex Offenders

This half-day workshop focuses on the most recent legal developments pertaining to sex offenders in New York State and impacting interstate compacts. This course is not designed specifically for attorneys, but does cover new legislation and policies concerning sex offenders. Topics include sex offender registration rules, and legal issues surrounding treatment and monitoring of sex offenders.

Legal Writing for Attorneys: Advanced

This workshop reviews techniques for clear, well-organized, and effective legal writing. The preparation of legal documents, memoranda of law, contracts, and letters will be covered. Upon successful completion of this workshop, six (6) Continuing Legal Education Credits in Skills will be awarded.

Legal Writing for Non-Attorneys

This workshop provides an introduction to basic legal writing principles for employees who are not attorneys but must deal with legal materials and documents. The workshop provides an understanding of legal writing formats, applications of legal rules in a persuasive argument, an explanation of commonly used legal terms and phrases, and how to incorporate a plain English writing style into legal documents.

Legal Writing for Non-Attorneys for DOT

Liability in the Computer Age for DPS

This half-day workshop will discuss the liability state agencies face during the computer age. The workshop will cover the following topics: liability involved in the daily use of computers, the internet, and other technologies (i.e. PDAs, smart phones); liability and risk of using Wi-Fi (including abiding by open access policies); copyright infringement (downloading music or videos and the origins of copyright); and expectation of privacy (or lack thereof). In addition, the course should cover how to limit liability and how far liability can be limited. Upon successful completion of this workshop, three (3) Continuing Legal Education (CLE) credits in Professional Practice will be awarded.

Managing Change for Nurse Administrators

This workshop is designed to give nurse administrators the theoretical knowledge and practical skills needed to effectively manage change from a supervisory perspective. Topics to be discussed in this workshop include: the change process, building trust, and change management strategies and tools.

Managing Diversity in the Classroom (Train-the-Trainer)

This workshop is designed to enhance participants’ understanding of how his/her own background can impact communication style, choice of words, body language, and mannerisms, and how these may affect trainees from different backgrounds. Additionally, this workshop will help participants learn to create a training environment that values and encourages the expression of diverse perspectives and experiences and model their approach to cross-cultural encounters as characterized by an open mind, a willingness to learn from each other, mutual respect and objectivity. Participants will learn how to appropriately prepare for diverse needs in the classroom and manage unexpected diversity issues that may arise during a training. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs ) will be awarded.

Managing Multiple Priorities

This workshop is designed to help develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in today's fast-paced work environments. Participants will learn how to take control of their workday to help enhance productivity and success while minimizing stress.

Managing Multiple Priorities for OMH

This workshop is designed to help mental health clinicians develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in a fast-paced work environment. Participants will learn how to take control of their workday to help enhance productivity and success while minimizing stress.

Managing Public Meetings

This workshop is designed for professionals who represent their agencies at public meetings. Participants will explore tools and techniques for planning the presentation, keeping the meeting on target, and diffusing troublesome situations so that the meeting becomes a "win-win" encounter.

Managing Public Meetings for SEMO & OHS

Math Refresher

This workshop provides a review of applied mathematics and measurement. Participants will add, subtract, multiply and divide with whole numbers, fractions, decimals, and percents. The workshop will also include calculating averages, ratios, proportions and rates, along with converting decimals to fractions and fractions to percents. Participants will have an opportunity to solve common workplace problems using appropriate mathematical formulas and techniques.

Medical-Surgical Certification Preparation

This two-day workshop for experienced medical-surgical nurses will help participants prepare for the AACN RN-BC exam or MSNCB CMSRN exam by offering a comprehensive review of medical-surgical nursing practice. This review will include nursing practices when caring for a patient with cardiovascular, pulmonary, endocrine, gastro-intestinal, neurologic, renal, or hematologic problems. Test taking strategies will also be discussed. Upon successful completion of this workshop, 13 contact hours or 1.3 Continuing Education Units (CEUs) will be awarded.

Medical-Surgical Certification Review for SUNY Upstate Medical Center

Medical-Surgical Nursing for SUNY Downstate

This workshop is designed for nurses working in an acute care setting. The workshop will focus on the pathogenesis, etiologic factors, diagnostic factors, treatment strategies, preventive measures, and nursing and medical management of major disorders of the cardiac, gastrointestinal, and renal systems, including sepsis. Glycemic control and nutritional support of the medical-surgical patient will also be discussed. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Medication Safety: Identifying and Preventing Errors

This half-day workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery.

Medication Safety: Identifying and Preventing Errors (with CEUs)

Medication Safety: Identifying and Preventing Errors for OMH

Medication Safety: Identifying and Preventing Errors for OMH (with CEUs)

Medications in Addictions Treatment: Understanding the Role

This workshop explores the new trends in the use of medications and addresses the resistance by some providers who may perceive a conflict between appropriate medication use and abstinence-only models of treatment. The psychosocial interventions for the treatment of addiction dependence, how medication and psychosocial interventions impact abstinence, and patient readiness for change, are also discussed.

Motivational Interviewing: Basic Skills

This two-day workshop is designed for human services professionals and is especially applicable to those working in addictions treatment. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

Motivational Interviewing: Basic Skills for OCFS

This two-day workshop is designed for Office of Family Services professionals and is especially applicable to those working within the juvenile justice program. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

Motivational Interviewing: Basic Skills for Parole

This two-day workshop is designed for NYS Division of Parole professionals and is especially applicable to those working within the criminal justice system. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

MS Visual Studio 2010 SP1

This four-day workshop provides an intensive architectural overview of the Microsoft .NET Development environment and the Common Language Runtime (CLR) using VB as the language of choice. It focuses on understanding how to develop applications and reusable classes that take advantage of the features exposed through the CLR. Specifically it will introduce you to the object model of .NET and more generally to the .NET Framework including ADO.NET, and Windows Forms Programming. It will be conducted using Visual Basic 2010.

Negotiating Skills

This workshop provides a solid foundation in basic negotiation techniques. Participants will learn how to be effective negotiators not only in terms of influencing people but also in exerting better control over time and resources. Topics include preparing for negotiation, the negotiation process, key factors in successful negotiations, and negotiating to achieve mutual benefits.

Negotiation Skills for Attorneys

This workshop addresses negotiation strategies, styles and tactics. Active listening and communication skills will be discussed and demonstrated. Participants will have opportunities for skill practice. Upon successful completion of this workshop, three (3) Continuing Legal Education Credits in Professional Practice and three (3) Continuing Legal Education Credits in Skills will be awarded.

Network Basics

This workshop is designed for computer professionals who need a basic introduction to the main components of a computer network. Participants will learn about key terms and services, such as DNS, DHCP, and Active Directory. Participants also will examine network infrastructure components, such as routers, switches, and cabling. Specific troubleshooting techniques will be demonstrated.

Network Security: An Introduction

This workshop provides attendees with basic security concepts related to physical and logical networks, wired and wireless networks, Ethernet, TCP/IP, network components, topologies, and architectures. The workshop provides a fundamental understanding of how networks work and the types of threats they face. By the conclusion of this workshop, participants will understand available defenses against attacks, such as firewalls and intrusion-detection devices. This workshop is designed for employees working in network operations. It is strongly suggested that participants attend Introduction to Networks or have equivalet knowledge before attending this workshop.

Notary Public Training

This half-day workshop is designed to educate individuals on the legal terminology, concepts, and clauses contained within the framework of the NYS Notary booklet. It also provides an in-depth review of proper notarization procedures – procedures that can cost an agency or organization thousands, if handled improperly. This workshop is for those preparing for Notary Public licensure and for those who already are public notaries, but need refresher material and updates.

Nursing Documentation

This workshop provides nurses with information needed to develop concise, professional, and legally correct patient documentation that accurately reflects the assessment, plan, intervention and evaluation of the patient’s condition. Various issues related to documentation, such as the use of abbreviations, documentation of informed consent, and treatment refusal will also be discussed. Standards for documentation set by the Joint Commission on Accreditation of Healthcare Organizations will be included.

Nursing Documentation for OMH

This half-day workshop provides nurses with information needed to develop concise, professional, and legally correct patient documentation that accurately reflects the assessment, plan, intervention and evaluation of the patient’s condition. Various issues related to documentation, such as the use of abbreviations, documentation of informed consent, and treatment refusal will also be discussed. Standards for documentation set by the Joint Commission on Accreditation of Healthcare Organizations will be included.

Nutrition and Disease Management in an Aging Population

This workshop reviews the medical management of diseases where diet modifications are prescribed in the treatment of the patient. An examination of the nutritional concerns of an aging population and those patients with cardiovascular disease are also included in this workshop.

Nutrition and Disease Management in an Aging Population for OMH

Nutrition Care Process for OPWDD: Day Four—Monitoring and Evaluation (Videoconference)

This workshop is delivered through videoconferencing and is the last in a series of four workshops on the American Dietetic Association's Nutrition Care Process. This workshop is designed for dietitians and will focus on the fourth step of the Nutrition Care Process: Monitoring and Evaluation. Dietitians will learn how to review and measure a client's status at a follow-up point, as well as how to compare current findings with previous status. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded. Note: This workshop is part of series of four workshops. Participants will need to register for each of the four sessions separately.

Nutrition Care Process for OPWDD: Day One—Assessment (Videoconference)

This workshop is delivered through videoconferencing and is the first in a series of four workshops on the American Dietetic Association's Nutrition Care Process. This workshop is designed for dietitians and will focus on the first step of the Nutrition Care Process: Assessment. This session will teach dietitians the most effective assessment techniques, procedures, and tools used to obtain adequate information in order to identify nutrition-related problems. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded. Note: This workshop is part of a series of four workshops. Participants will need to register for each of the four sessions separately.

Nutrition Care Process for OPWDD: Day Three—Intervention (Videoconference)

This workshop is delivered through videoconferencing and is the third in a series of four workshops on the American Dietetic Association's Nutrition Care Process. This workshop is designed for dietitians and will focus on the third step of the Nutrition Care Process: Intervention. Dietitians will learn what nutritional interventions are most effective for different diseases and conditions. Ways to handle the unique nutritional challenges of people living with developmental and physical disabilities will also be discussed. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded. Note: This workshop is part of a series of four workshops. Participants will need to register for each of the four sessions separately.

Nutrition Care Process for OPWDD: Day Two—Diagnosis (Videoconference)

This workshop is delivered through videoconferencing and is the second in a series of four workshops on the American Dietetic Association's Nutrition Care Process. This workshop is designed for dietitians and will focus on the second step of the Nutrition Care Process: Diagnosis. This session will teach dietitians how to effectively interpret the evidence collected in their nutritional assessment to make a correct nutrition diagnosis. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded. Note: This workshop is part of a series of four workshops. Participants will need to register for each of the four sessions separately.

Nutrition Care Process: Strategies for Training and Implementation for OPWDD

This half-day workshop is delivered through videoconferencing and is designed for members of OMRDD's Nutrition Care Process Committee. The workshop will focus on the American Dietetic Association's Nutrition Care Process and will include strategies to train OMRDD staff on the new process and to successfully implement the process agency-wide. Tools for success and pitfalls to avoid will also be discussed. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison.

NYS Budget Process

This two-day workshop provides an overview of the New York State budget process focusing on the primary forces at play in developing, negotiating, and adopting the budget. Budget documents, recent reform proposals, and other fiscal information will be reviewed so that participants will gain a better understanding of the budget and the organizations that shape it.

Obesity: Treatment across the Disciplines

This workshop is designed for all members of the healthcare team and discusses the roles each discipline can play in decreasing patient weight gain and assisting obese clients achieve safe weight loss. Risk assessment, risk factor modification, and weight management strategies will also be covered. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

OMH Nurse Peer Mentoring Program

Following a project initiation discussion with OMH, the University of Rochester will develop a survey tool that will include questions designed to yield quantitative and qualitative data regarding development of a peer mentoring or other similar program for OMH nurses. The goal of the survey is to get information to design a program that will improve the quality of nursing care by increasing support to nurses, enhancing nursing recruitment and retention, improving communication and increasing employee satisfaction. In addition to survey development, the University of Rochester will conduct up to four informal focus groups either in person or via webinar with select OMH staff to gain additional insight into program development. After the survey results are analyzed, the University of Rochester will provide a detailed report with program recommendations.

On Board Diagnostics Enforcement Training for DMV

This three-day workshop is designed to help motor vehicle investigators analyze data from On Board Diagnostic (OBD) tools for enforcement of the emissions program. Participants will be taught how to access data and determine fraudulent OBD testing in order to develop cases and present those cases before an administrative law judge in court. The workshop will include classroom discussion and hands on activities using vehicle scan tools and their various service modes.

Online Continuing Legal Education Workshops from NACLE

These online workshops, which can be completed at your convenience during a three-week period, are for PS&T attorneys who are interested in earning CLE credits. Multiple titles are available for registered participants to choose from. Currently, several courses are available: Cross Examination Techniques, Summation: A Work in Progress, Opening Statements, Constructing and De-Constructing a Contract for one (1) CLE credit each; E-Discovery: Preparing for a Rule 26(f) Conference for 1.5 CLE credits; Ethical Implications and Social Media and Bias in the Legal Profession for one (1) ethic CLE each; and Tort Litigation Strategies for 2.5 CLEs. CLE affidavits are made available directly from NACLE upon request for credit and completion of the course. Upon completion of enrollment, participants will be provided with an instructional document and an email including course instructions and account details.

Online Technical Writing-Module 1: The Writing Context

This 1-hour interactive online training course introduces participants to the principles of technical writing. Topics include Prewriting, Drafting & Revising, and Proofreading & Editing. Participants will have an opportunity to test their knowledge. This module is the first of four parts in the Online Technical Writing Course. It is recommended that participants complete all four modules.

Online Technical Writing-Module 3: Reports

TBD

Online Technical Writing-Module 4: Other Formats

TBD

Oracle 10g Database Administration I

This five-day course is designed to give you a firm foundation in basic database administration. In this class, you'll learn how to install and maintain an Oracle database. You will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. You will also learn how to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam.

Oracle 11g Database Administration I

Oracle 11g Database Administration I Exam Review

This half-day workshop is for the Oracle 11g Certified Professional program participant in preparation for an Oracle 11g Database Administration I (DBAI) examination. This session will cover general DBAI concepts and principals, and will also cover specific topics and questions that participants need to review in order to successfully pass the DBAI exam. A combination of lecture, group discussion, and question/answer period will be used in this exam review workshop. Note: When delivered to a group of participants who have prior experience with this exam, no specific topics or questions regarding the exam will be permitted; only general concepts will be allowed for discussion.

Oracle 11g Intro to SQL

In this five-day course, students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects. Students learn to control privileges at the object and system level. This course covers creating indexes and constraints, and altering existing schema objects. Students also learn how to create and query external tables. Students learn to use the advanced features of SQL in order to query and manipulate data within the database, use the dictionary views to retrieve metadata, and create reports about their schema objects. Students also learn some of the date-time functions available in the Oracle Database. This course discusses how to use the regular expression support in SQL.

Oracle 11g Program with PL/SQL

This five-day course introduces students to PL/SQL and helps them understand the benefits of this powerful programming language. Students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. Students learn to create anonymous PL/SQL blocks as well as stored procedures and functions. Students learn to develop, execute, and manage PL/SQL stored program units such as procedures, functions, packages, and database triggers. Students learn the basic functionality of how to debug functions and procedures using the SQL Developer Debugger. Students also learn to manage PL/SQL subprograms, triggers, declaring identifiers and trapping exceptions. Students are introduced to the utilization of some of the Oracle-supplied packages. Additionally students learn to use Dynamic SQL, understand design considerations when coding using PL/SQL, understand and influence the PL/SQL compiler, and manage dependencies.

Oracle 11g SQL Exam Review

This half-day workshop is for the Oracle 11g Certified Professional program participant in preparation for an Oracle SQL examination. This session will cover general SQL concepts and principals, and will also cover specific topics and questions that participants need to review in order to successfully pass the SQL exam. A combination of lecture, group discussion, and question/answer period will be used in this exam review workshop. Note: When delivered to a group of participants who have prior experience with this exam, no specific topics or questions regarding the exam will be permitted; only general concepts will be allowed for discussion.

Oracle 11g: Database Administration I Boot Camp

This three-day course will focus on the Oracle database architecture covered in the full 5-day Admin I workshop, and will serve as an in-depth Oracle Certified Associate examination preparation, as well. All components of exam preparation will be covered in this three-day, intensive boot camp workshop.

Oracle Database 11g: Administration Workshop II Release 2

This five-day course takes the database administrator beyond the basic tasks covered in DBAI. Participants will gain a deeper understanding of backup and recovery, concepts and architecture that support backup and recovery, along with the steps of how to carry it out in various ways and situations, including how to define and test your own backup and recovery scenarios. Participants will learn how to manage memory effectively and how to perform some performance evaluation and tuning tasks, including using some of the advisors. All types of flashback technologies, scheduling jobs inside and outside of the database, and controlling system resource usage are also covered.

Oracle Database 11g: New Features for Administrators

This five-day classroom course gives you the opportunity to learn about and practice with the new change management features and other key enhancements in Oracle Database 11g Release 1 and Release 2. Topics covered include the benefits and use of the new features in managing change, diagnosing and recovering from problems, ensuring high availability, improving scalability and performance, strengthening security, and several other areas of particular interest to database administrators. In addition, hands-on practice sessions help reinforce understanding of the new capabilities.

Orthometric Heighting with GPS

The seminar introduces the practice of orthometric heighting with Global Position System (GPS) receivers. Topics include a “taxonomy” of heights and heighting systems, the relevant parts of the GPS error budget, NGS-suggested guidelines of practice, and a large-scale example. This workshop is designed for land surveyors and other related titles. No prior knowledge about GPS positioning is required, but attendees who already use GPS surveying will be better prepared. Upon completion of this workshop, up to .6 Continuing Education Units (6 PDHs) will be awarded.

Palliative Care Across the Lifespan for SUNY Downstate

This workshop is designed for nurses working in an acute care setting. The workshop will explain palliative care, what it encompasses and the many issues involved with caring for a dying patient. Topics that will be covered include the disease processes of common terminal illnesses, symptom management, pain management, and nutrition. Ethical and legal issues, dealing with caregivers and bereavement will also be discussed. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Palliative Care in Community Settings

This workshop focuses on palliative care delivered in community settings. The workshop will provide an explanation of palliative care, what it encompasses, and issues involved with caring for a dying patient. The disease processes of common terminal illnesses, symptom management, pain management, and nutrition will also be covered, as well as ethical and legal issues, dealing with caregivers and bereavement. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Person Centered Planning, Mobility & Orientation Training

This hands-on interdisciplinary workshop series will provide OPWDD health care staff with tools and approaches that can be used to plan with a person, instead of for a person allowing them to support the needs, wants and growth of deaf-blind individuals . Workshop participants will learn standard orientation and mobility skills with adaptations specifically designed for consumers who are deaf-blind. The workshop will include an overview of the deaf-blind population, insight into deaf-blind culture and strategies for communication with the public, staff and peers. The workshop will also include information about augmentative and alternative communication including the use of tactile sign language, object schedules and pre-printed messages in Braille.

Pharmacology and Function - the Impact of Medication on Mobility and Movement for OPWDD

This workshop will provide participants with information on the impact of both prescription and non-prescription medications on movement and function and how to use this knowledge to make appropriate rehabilitative treatment plans. This session will provide participants with clinically useful strategies to answer questions about pharmacology in rehabilitation. Medications that are most likely to have an adverse or favorable effect on mobility or movement and client characteristics that increase the probability of an adverse drug event will be addressed. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded.

Platform Skills II for OASAS: Presentation Skills for Leaders

This two-day workshop is designed to help individuals who deliver presentations communicate their message with greater confidence, clarity, and success. Participants will explore methods to overcome fear, deliver unfamiliar topics, create presentation outlines, calls to action, and segues. Getting to know your audience will be presented in depth, including how to deal with difficult audiences, and methods used to engage audience involvement. This course has been approved for 12 clock hours and may be claimed in the area of professional development when applying for credential renewal.

Practical Physical Exercise and Movement Opportunities for Developmentally and Physically Disabled for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and is designed for nurses, physical therapists, occupational therapists, recreational therapists and dieticians who work with developmentally and physically disabled individuals. The workshop will discuss the October 2008 US Department of Health and Human Services' Physical Activity Guidelines for Americans report, and its implications. Workshop participants will learn techniques and physical exercises that are practical and suited for the developmentally disabled individual. Methods that can be used to promote physical activity with this population and their caregivers will also be discussed. This workshop is provided for the Office of Mental Retardation and Developmental Disabilities staff on request of the agency liaison. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Problem Analysis and Decision Making

This workshop provides information and tools for analyzing problems. Participants will learn to define a problem, identify possible causes of the problem, collect information to verify the cause, and select the most likely cause of the problem. Participants will develop a problem analysis mentality that will lead to better decision making.

Problem Gambling: Screening and Assessing Clients

This workshop provides a basic understanding of the personality dynamics in assessing gambling addiction and the importance of looking at the entire psychosocial environment when completing the assessment. Participants review assessment models and instruments for screening and assessing problem gambling. Additionally, the workshop addresses the assessment of clients with other disorders.

Professional Ethics for Accountants and Auditors

This workshop will discuss the general guidelines for the professional conduct of accountants and auditors in state government. The workshop will discuss the code of ethics in professional associations as stated in the American Institute of CPA’s (AICPA) for Certified Public Accountants and the Institute of Internal Auditors (IIA) for Certified Internal Auditors, as well as examples of ethical issues which specifically confront government accountants and auditors. Upon completion of this workshop, 7 Continuing Professional Education (CPE) credits in Ethics will be awarded to requesting participants.

Professional Presentation Skills

This workshop is designed for individuals who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

Professional Presentation Skills for DOCCS

Professional Writing for OGS: Composition

This workshop provides an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed. This workshop is provided for Office of General Services staff on request of the Agency Liaison.

Professional Writing for OGS: Mechanics

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation. This workshop is provided for Office of General Services staff on request of the Agency Liaison.

Professional Writing: Composition

Professional Writing: Composition for Non-Native English Speakers

This workshop provides participants with an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed and the barriers to clear writing in the English language by non-native English speakers.

Professional Writing: Mechanics

Professional Writing: Mechanics for Non-Native English Speakers

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation. This workshop focuses on the basics of grammar and writing mechanics and the barriers to clear writing in the English language by non-native English speakers.

Professional Writing: Reports

This workshop focuses on the role of business reports, how to structure and organize a report, and the purpose and design of status and progress reports. Participants will learn the proper construction and utilization of business charts, graphs, tables, and graphics.

Program Evaluation for Practical Results

This two-day workshop is designed for professionals who manage, direct, oversee, or analyze programs. Participants will learn how to effectively evaluate program results and improve performance. Topics include: evaluation tools and techniques; outcome monitoring; feasibility assessment; and other analytic methods such as cost-benefit and cost-effectiveness analysis. Emphasis is placed on evaluation tools to improve program performance and accountability to accurately assess program results and outcomes.

Programming with ASP.NET

This five-day workshop provides an intensive architectural overview of ASP.NET as a Web Development environment. It focuses on the Architecture of the System.Web namespace, and discusses how to efficiently use .NET to produce an enterprise web presence. We will be using Visual Studio .NET 2010.

Pronunciation Power: Asian Primary Language Origin

This four session workshop is for participants whose primary language origin is Asian. Through exercises and practice sessions, workshop participants will learn how to improve pronunciation using appropriate intonation, word stress and other strategies. Each two-hour session will provide participants with the necessary skills and tools to be more competent, confident and effective oral communicators in their work assignments with colleagues and external customers. This workshop is structured as four two-hour sessions. Participants are required to attend all four sessions and to complete homework assignments between sessions.

Pronunciation Skills for Non-native English Speakers

This workshop will be presented in two ½ day sessions. It is designed to help non–native English speakers to master techniques for adjusting accent and non-verbal cues particular to an ethnic background. Through exercises and practice sessions, workshop participants will learn how to improve pronunciation using appropriate intonation, word stress and other strategies. Each ½ day session will provide participants with elementary skills to better communicate in diverse settings.

Psychological Assessment for Individuals with Intellectual Disabilities for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and provides an overview of the tools and techniques available to clinicians faced with the diagnostic challenge of working with individuals with Moderate, Severe, and Profound intellectual impairments and co-occurring mental illness. Specific instruments and strategies for assessing behavioral and psychiatric disorders will be presented and discussed.

Psychopharmacology Update

This half-day workshop explores the neuro-biological basis of mental disorders and the impact of psychotropic medications. Psychopharmacological therapeutic approaches as well as newer medications for neurological disorders will be discussed.

Psychopharmacology Update for OMH

This half-day workshop explores the neurobiological basis of mental disorders and the impact of psychotropic medications. Psychopharmacological therapeutic approaches as well as newer medications for neurological disorders will be discussed.

Psychopharmacology Update for OMH (with CEUs)

Psychotropic Medications Update for DOCCS

This workshop for health care professionals explores diagnoses and treatments requiring the use of psychotropic medications. Therapeutic dosages and administration of these medications will be described, as well as the potential for their abuse in clinical and non-clinical settings. Also to be discussed are possible drug interactions. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Public Involvement in Decision Making for DOT

This two-day workshop deals the public's involvement in the decision-making process. Successful public involvement means addressing the public's procedural, psychological, and substantive needs. Participants in this workshop will learn about and practice the many aspects of decision making involving the public. Topics to be covered include identifying stakeholders, developing public involvement plans, interviewing and surveying techniques, and the use of information technology in the public decision-making process. The content of this workshop, including case studies, deals specifically with transportation and engineering projects.

Public Sector Budget Development

This workshop provides an overview of analytical techniques and tools to consider when developing a public sector budget, which include cost benefit analysis, revenue forecasting, and outcome-oriented budgeting techniques.

Public Speaking

This workshop focuses on the skills needed to give a successful presentation including: controlling tension, understanding your audience, and using decisive language.

Public Speaking Skills for Non-native English Speakers

This workshop will be presented in two ½ day sessions. It is designed to help non–native English speakers with fundamental presentation skills and delivery techniques. Through exercises and practice sessions, workshop participants will learn how to manage the fear of public speaking and how to best present a message. Each ½ day session will provide participants with elementary skills to better communicate when speaking in a group setting.

Respectful Interactions for OPWDD

This half-day workshop is for primary caregivers for individuals with disabilities that, while in their care, may exhibit behavior that is considered socially unacceptable, rude, hurtful, or put the individual or those around him or her in danger. The workshop will focus on how to help staff handle these behaviors in ways that promote respect, safety, growth, and their relationship with the individual. Utilizing small and large group interactive activities, staff will be introduced to the DETER method, a method which promotes depersonalizing, empathizing, tone, engaging, and referring.

Responding to Challenging Behavior in a Correctional Setting

This ½ day workshop is designed for professional staff who work in a correctional setting, including health care, education, security, probation, parole, transportation, and training settings. It provides participants with a variety of techniques for preventing, interpreting, and responding to challenging behavior. Workshop participants will apply behavioral support principles to actual situations through discussion, observation, and role-playing. This workshop will be of great interest to staff working in secure settings, as well as others who handle challenging behavior on a regular basis

Responding to Challenging Student Behavior

This workshop is designed to provide classroom teachers with a variety of techniques for preventing, interpreting and responding to challenging student behavior. Workshop participants will apply behavioral support principles to actual teaching situations through discussion, observation, and role-playing. The workshop will be of great interest to staff working in secure settings and others who deal with challenging student behavior.

Responding to Challenging Student Behavior for OCFS

This workshop is designed for teachers and vocational instructors in the Office of Children and Family Services. It provides classroom teachers with a variety of techniques for preventing, interpreting and responding to challenging student behavior. Workshop participants will apply behavioral support principles to actual teaching situations through discussion, observation, and role-playing. This workshop will be of great interest to staff working in secure settings and others who deal with challenging student behavior.

Responding to Medical Emergencies for DOCCS

This workshop is designed for healthcare professionals working in correctional settings. This workshop will discuss how to respond to medical emergencies such as cuts or lacerations due to stabbing; fractures; chest pain; stroke; acute respiratory distress; psychosis; and suicide attempts. The workshop will emphasize the setting of priorities, prompt clinical decision-making, care pathways, and the need for timely diagnostics. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Root Cause Analysis

This workshop provides an in-depth look at Root Cause Analysis. It provides a comprehensive review of the analytical and investigative processes used to determine causative factors, and the development and application of interventions/approaches that will eliminate and/or manage the factors necessary to prevent occurrences and reoccurrences. To facilitate system implementation, participants will have the opportunity to discuss issues of concern, and practice the components of the Root Cause Analysis process and promote problem resolution.

Root Cause Analysis for OMH

This workshop provides an in-depth look at Root Cause Analysis. It provides a comprehensive review of the analytical and investigative processes used when investigating sentinel events including determining causative factors; developing an action plan designed to implement improvements to reduce risks; implementing improvements; and the monitoring the effectiveness of those improvements. To facilitate system implementation, participants will have the opportunity to discuss issues of concern, and practice the components of the Root Cause Analysis process and promote problem resolution.

Scripting and Scripting Languages

This workshop provides a survey of scripting languages and the impact of scripting on accessibility issues. After a general overview of how scripting languages work, the most popular scripting languages are reviewed. This workshop assumes that users have a basic familiarity with web and web application development, and a basic understanding of relational database concepts.

Sexuality and the Intellectually Disabled for OPWDD

This workshop is designed for OMRDD clinicians who work with individuals with intellectual disabilities. The workshop will explore the challenges associated with developing positive sexuality and will assist clinicians in understanding: what constitutes a typical sexual development; strategies that promote healthy sexuality in individuals with intellectual disabilities; and non-aversive behavior interventions aimed at addressing risk factors within this population.

Skills for Working with Groups

This workshop provides a hands-on opportunity to learn and review the elements of successful group work in a relaxed and enjoyable format. Topics include: group selection; facilitation; leadership dynamics; and development over time. The material covered is applicable to a variety of purposes, from therapy groups to task groups, for a wide range of populations. This workshop features participative group exercises, as well as media presentation of various aspects of group work.

Sleep Positioning: Assessing Consumers with Multiple Disabilities for Optimal Sleep Positioning for OPWDD

This workshop is designed for physical and occupational therapists who work with individuals with multiple disabilities and discusses sleep positioning as a vital component to the overall 24-hour postural management and care for individuals with severe motor impairment. The workshop covers nighttime positioning, screening, intervention options, and evaluation. A hands-on practicum allowing participants to assess individuals for nighttime positioning needs, conduct a history, perform a mat exam and work with wedges is also included. Upon course approval from RESNA, 6 contact hours, or 0.6 Continuing Education Units (CEUs), will be awarded for successful completion of this course.

State Environmental Quality Review: An Overview

This workshop provides an overview of environmental policy in New York State as it relates to the purchase, sale, or leasing of real property. Participants will learn what triggers SEQRA, how to do a preliminary inspection, and complete an Environmental Assessment Form. Significant issues arising under the SEQRA and current cases will also be discussed.

Structured Query Language (SQL) Advanced

This workshop goes beyond the basics of SQL to modify the information contained in databases based on user input from interactive web sites. Lectures and exercises will focus on extracting and manipulating information from databases through SQL. The workshop assumes that users have a basic familiarity with web and web application development, and a basic understanding of relational database concepts.

Structured Query Language (SQL) Basics

This workshop will cover the basics of SQL to effectively transform information contained in databases into information that is usable by web site visitors. Lectures and exercises will focus on extracting and manipulating information from databases through SQL. The workshop assumes that users have a basic familiarity with web and web application development, and a basic understanding of relational database concepts.

Supervising Parolees and Inmates with Serious Personality Disorders

This workshop is designed for parole officers and correctional institution staff whose tasks involve interaction with parolees and /or inmates who suffer from mental illness, including parolees with Axis II diagnoses. Participants learn how to identify possible mental health issues, when to make a referral for a mental health screening, and how to recognize symptoms of an adverse reaction to psychotropic medications.

Survey Research Tools: Design and Implementation

This two-day workshop addresses designing and administering mail, telephone, and in-person surveys to develop and evaluate programs, conduct assessments, measure attitudes, and support research. The workshop reviews instrument construction, sampling concepts, methods, sampling error, response rate, and follow-up techniques. Participants will have ample opportunity to apply the workshop material to workplace situations.

System Center Configuration Manager (SCCM) for Tax & Finance

This five-day course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. The course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. The use of remote tools and managing mobile devices will also be covered.

Technical Writing for Engineers

This two-day workshop assists engineers and technical professionals in producing written reports, memos, letters and other texts. Topics include how to organize written documents for readability, how to design effective formats for presenting information, and how to improve language usage and mechanics. The workshop also focuses on how purpose and audience affect both the content and the format of the text. Upon completion of this workshop, 1.2 Continuing Education Units will be awarded.

Technical Writing for IT Professionals

This workshop provides systems analysts, programmers, network professionals, and project managers with skills to communicate clearly to non-technical readers. Participants will learn how to simply present complex technical information.

Telephone Triage

This workshop is designed for registered nurses working for the Office for People with Developmental Disabilities. This workshop will discuss the RN’s role in telephone triage and identify related standards of care. Workshop participants will learn how to conduct a meaningful interview and patient assessment by phone. In addition, participants will learn how to utilize protocols appropriately, document interaction, and identify areas of legal risk and how to avoid them. Upon successful completion of this workshop 7.5 contact hours, or 0.75 Continuing Education Units (CEUs) will be awarded. This continuing nursing education activity was approved by Arkansas Nurses Association, an accredited approver by the American Nurses Credentialing Center’s COA.

Telephone Triage for OPWDD (Videoconference)

Testifying at Administrative Hearings for Auditors for OMIG and DFS

This workshop is designed for auditors who provide factual and expert testimony regarding audit findings during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to auditors testifying in administrative hearings will be presented.

Testifying at Administrative Hearings for OMIG and Insurance

This workshop is designed for individuals who provide factual and expert testimony during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to Office of Medicaid Inspector General and Insurance Department will be included.

Testifying at Administrative Hearings for OMIG for Auditors

This workshop is designed for auditors who provide factual and expert testimony regarding audit findings during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to Office of Medicaid Inspector General with specificity towards the specific needs and concerns of auditors.

The Sarbanes-Oxley Act for Auditors

This workshop will cover the Sarbanes-Oxley Act and its impact on New York State employees. It will provide a review of key provisions of the act, including the scope of the term "issuer" (public companies whose stock is traded on an exchange, or "Over-The-Counter"); strengthening of audit committees; improper influence on audits; internal financial controls; code of ethics; Chief Executive Officer (CEO) and Chief Financial Officer (CFO) certification of disclosure; other disclosure enhancements, such as off-balance sheet transactions; substantive transactional provisions, such as forfeiture by an issuer's CEO and CFO of any bonuses, or incentive compensation; accurate, complete, and timely determination of materiality and disclosure obligations; fair representation of financial condition and results; high quality audit and review of public company financial statements; preventing conflict of interest; and proper retention of audit documents and records.

The Standards for Internal Auditing

This one-day workshop is designed for Internal Auditors and will help improve auditing skills by following the most widely-accepted, world-wide standards for the practice of internal auditing. The International Professional Practices Framework (IPPF) is the conceptual framework that organizes authoritative guidance promulgated by The Institute of Internal Auditors. IPPF guidance includes mandatory and strongly recommended guidance. The workshop covers the entire IPPF, with particular focus on the new and changed standards which become effective January 1, 2011. The code of ethics, definition of internal auditing, and standards are reviewed in detail. The strongly recommended guidance in position papers, practice advisories, and practice guides is reviewed at a high level. Upon completion of this workshop, participants will receive 8 Continuing Professional Education (CPE) credits.

Training Needs Assessment and Evaluation (Train-the-Trainer)

This workshop will begin with an examination of the instructional system design model known as ADDIE. The workshop will then explore the first and last components of this model, Analysis and Evaluation. Participants will learn both the steps to conducting a training needs assessment and the range of data collection techniques. The workshop will also focus on the four levels of training evaluation and the various methods used to approach each level. A brief presentation and activity will address the usage of data collected from all levels of evaluation. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Understanding and Controlling Invasive Aquatic Species

This interactive workshop discusses strategies for studying and controlling invasive Aquatic species. Participants will learn about the impact of invasive aquatic species on local ecosystems. Topics include how invasive aquatic species travel, what traits make them invasive, approaches for identifying and documenting invasive populations of aquatic species, and related legal restrictions. Participants will also practice identifying aquatic species in various habitats. Content of this workshop will deal with aquatic species and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

Understanding and Controlling Invasive Insects

This interactive workshop discusses strategies for studying and controlling invasive insect species. Participants will learn about the impact of invasive insects on local ecosystems. Topics include how invasive insects travel, what traits make them invasive, approaches for identifying and documenting invasive insect populations, and legal restrictions related to insects. Participants will also practice identifying insect species in various habitats. Content of this workshop will deal with insects and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

Understanding and Controlling Invasive Plants

This interactive workshop discusses strategies for studying and controlling invasive plant species. Participants will learn about the impact of invasive plants on local ecosystems. Topics include how invasive plants travel, what traits make them invasive, approaches for identifying and documenting invasive plant populations, and legal restrictions related to plants. Participants will also practice identifying plant species in various habitats. Content of this workshop will deal with plant life and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

Understanding GPS Surveying Statistics

This one-day workshop is designed for surveyors, engineers, and other professionals who use Global Positioning System (GPS) receivers to perform and process surveys. Participants will learn foundational probability and statistical concepts, the observation error budget, the role of redundancy, adjustments of observations, and adjustment of networks. Upon completion of this workshop, up to .6 Continuing Education Units (6 PDHs) will be awarded.

Understanding Local Governments

This workshop provides an entry-level overview of the structure, powers, and functioning of local governments and their interaction with the state. Topics include the constitutional nature of local governments, incorporation, and annexation. Participants will also review the importance of regional planning and the powers of local government.

Understanding Misunderstanding: Communicating with Respect Across Differences

This half-day workshop will help participants to learn the skills for respectful communications across the broad ranges of differences that define our diversity: generation, gender, race, culture, etc. Participants will use case studies and other interactive learning activities to identify personal communications preferences and develop skills that maximize verbal and listening effectiveness for better workplace relationships. Strategies covered in this workshop will enable the development of a personal action plan for improved communication with others. This workshop is part three of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Two: I Hear You, Do You Hear Me?.

Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer)

This half-day workshop will prepare trainers to deliver Understanding Misunderstanding: Communicating with Respect Across Differences. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part three of a three part Train-the-Trainer series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication (Train-the-Trainer) and Understanding and Part Two: I Hear You, Do You Hear Me? (Train-the-Trainer) as well as the three corresponding half-day workshops.

Understanding Misunderstanding: Communicating with Respect Across Differences (Videoconference)

We all bring our diversity to the workplace. This half-day workshop will help participants to learn the skills for respectful communications across the broad ranges of differences that define our diversity: generation, gender, race, culture, etc. Participants will use case studies and other interactive learning activities to identify personal communications preferences and develop skills that maximize verbal and listening effectiveness for better workplace relationships. Strategies covered in this workshop will enable the development of a personal action plan for improved communication with others. This workshop is part three of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Two: I Hear You, Do You Hear Me?.

Use of Advanced Behavioral Techniques for Individuals with Intellectual Disabilities for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and highlights some of the recent research on effective behavior planning for individuals with Moderate, Severe, and Profound intellectual impairments, focusing on positive and proactive techniques that reduce the need for restrictive interventions. Current best practice treatment strategies for this population will be discussed.

Using SMART Boards

This half-day day workshop is for teachers and instructors who use SMART Boards in their classrooms. It focuses on using the SMART Board as an interactive tool that connects a computer and whiteboard. Participants will learn how to write notes in digital “ink” and save what has been written for future use and distribution. Upon completion, participants will be fully able to use a SMART Board as an effective teaching tool in their classroom.

Using Technology to Create Dynamic and Interactive Presentations

This workshop will cover the use of presentation tools (PowerPoint and Prezi) to create dynamic presentations. Through the use of graphics, animations, sounds, and video, participants will learn to go beyond a typical slide presentation. In this workshop, participants will be presented with, and practice, methods and strategies to create visually-rich presentations, interactive animations, and audio- and video-enabled content. A number of examples will be showcased and resources will be provided.

Using the Reid Technique for Interviewing and Interrogation for OMIG

This three-day course provides the fundamentals necessary to conduct a proper interview and interrogation; a structured frame of reference for those interviewers who have some experience but also may not have had any formal training in the area; and improves the efficiency of all participants in obtaining the truth from suspects, witnesses and victims in a legally acceptable manner. This course follows the trademarked method of the Reid Technique and has been customized to address the specific needs of Medicaid fraud investigators at the Office of the Medicaid Inspector General.

Utility Depreciation: Application of Principles for DPS

This workshop will include a high level description of depreciation; the methods, revenue requirements (for utilities), and credit ratings; basics in depreciation such as property record structures, forecasting, and retirements; and setting revenue requirements for utilities as a required skill.

Venous Access Devices, Blood and Blood Products for OMH

This workshop for clinical practitioners provides an overview of venous access devices and their management, such as IV's, implantable venous access systems, PICC lines, and tunneled catheters, such as Hickman catheters. It also reviews blood and blood products policy, and the recognition and management of complications. Participants will be given an opportunity to practice IV insertion during this workshop. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

Visual Impact Assessment for DOT

This two-day workshop covers the recent advances in Visual Impact Assessment (VIA) Methodology and its application in New York State. These developments in the field have taken place at a time of increasing VIA activity regarding power plant siting and transportation project work. Topics include: new regulatory projects in the state; review of the US Army Corps of Engineers Visual Resources Assessment Process (VRAP); advances in visibility assessment; computerized visual simulation techniques; and visual mitigation. Sequential progression through all steps of VIA analysis will be addressed. There will also be computer demonstrations involving visibility and visual simulation applications. This is an intermediate level workshop aimed at public professionals with some knowledge of VIA process, and will focus on current VIA issues and use of technology. Upon completion of this workshop, 1.1 Continuing Education Units (11 PDHs) will be awarded.

Web 2.0 & Social Networking Technologies

This half-day workshop provides an introduction to Web 2.0 technologies. Participants will learn about the evolution of the World Wide Web from static webpages to dynamic and shareable content. The workshop will cover Web 2.0 applications such as blogs, wikis, RSS, and social networking. Empire 2.0 and the usage of these technologies in the public sector will also be discussed.

Web 2.0 Tools in NYS Government: Strategies for Successful Professional Use

Use of Web 2.0 and social networking technologies is becoming increasingly important in state government. This workshop will help participants develop strategies for successful communication and collaboration with Web 2.0 and its many applications. Topics will include ethical use of internet-based social technology in the public sector, appropriate professional use for state agency purposes, implementation guidelines, and considerations for account management and security settings. Some familiarity with Web 2.0 and social networking technologies is recommended.

Web Design and Management Using XML for HESC

This three-day workshop introduces the fundamentals of XML and its related technologies so that you can create your own markup documents. Participants will work in XML documents with similar structures to make it easier to understand and maintain data. Participants will learn to develop Document Type Definition (DTD) and Schema documents. This workshop also covers how to retrieve relevant data from an XML document to generate an output document that is visually appealing and appropriate to the target audience. Familiarity with HTML, XHTML, and Object Oriented Programming Principles is recommended.

Wireless Technology

This workshop provides an overview of wireless technologies and why organizations are choosing to adopt them. The different types and the advantages and disadvantages of wireless technologies will be explored, including security issues and concerns that most likely affect a wireless network. The workshop will also cover what is required to deploy a wireless solution, and how to integrate wireless and wired.

Working with Case Studies and Role-Plays in Training (Train-the-Trainer)

This workshop is designed to develop case studies and role-plays for participants’ workshops. The basic elements of case studies and role-plays and how they relate to the training objectives will be presented. Attention will be given to how to use case studies and critical incidents most effectively. Participants will also learn to develop role-plays, and a demonstration will be given of the various ways in which role-plays can be used. Specific techniques, such as warm-ups, role reversal, and role rotation will be presented. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills.Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

Wound Care Management for OMH

This half-day workshop is designed for nurses working in non-acute mental health settings. The workshop will emphasize the best practices in wound assessment and treatment including the staging of wounds. Information on specific types of wounds, like pressure ulcers, neuropathic ulcers and deep tissue injury will be discussed. Pain management and emergency care of wounds related to self-injury will also be included. Proper documentation and case scenarios will also be included. Upon successful completion of this workshop 4 contact hours, or 0.4 Continuing Education Units (CEUs) will be awarded.

Wound Care Management for SUNY Downstate

This half-day workshop is designed for nurses working in an acute care setting. The workshop will emphasize the best practices in wound assessment and treatment including the staging of wounds. The workshop will include a comprehensive review of wound management including positioning, treatment products, dressings, and infection control. Proper documentation and case scenarios will also be included. Upon successful completion of this workshop 3 contact hours, or 0.3 Continuing Education Units (CEUs) will be awarded.

Wound Management for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and covers clinical management of chronic wounds in individuals with developmental disabilities. The workshop will also address caring for clients at risk for developing a pressure wound. Workshop topics will include skin anatomy, the biology and physiology of wound healing, and complications related to healing. Various aspects of wound management will be discussed including examination, debridement, interventions, dressings, and environmental constraints. Clinicians will also gain information on specific types of wounds, like pressure ulcers, neuropathic ulcers and deep tissue injury.

Wound Management: An Interdisciplinary Approach for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and reviews various types of wounds, i.e. pressure, venous, arterial, and diabetic. The workshop will also cover the impact of malnutrition, identifying patients at nutritional risk, and the role of adequate calories, protein, and fluid for wound healing. Participants will gain the knowledge necessary to more effectively care for individuals and their specific wounds. This workshop is intended for professionals across health care occupations.

Writing Skills for Clinicians for OMH

This workshop will assist participants in developing an understanding of the many aspects of case documentation and record keeping by exploring best practices for recording therapeutic and service activities. Topics include common pitfalls and errors in client record keeping; deciding what to include and omit in documentation; writing treatment plans; recording treatment activities; and documentation of client outcomes. Standards for documentation set by the Joint Commission of health care organizations will be included.

Writing Skills for Clinicians for OMH (half-day)

This half-day workshop will assist participants in developing an understanding of the many aspects of case documentation and record keeping by exploring best practices for recording therapeutic and service activities. Topics include common pitfalls and errors in client record keeping; deciding what to include and omit in documentation; writing treatment plans; recording treatment activities; and documentation of client outcomes. Standards for documentation set by the Joint Commission of health care organizations will be included.

XML for Website Management

This two-day, hands-on workshop will provide a strong understanding of XML and how to apply it in your web environment. Day One will focus on the basics needed to understand and apply XML using examples and exercises based on proven research and real world applications. Day Two will expand on these examples to develop skills in applying XML to specific web issues such as managing content and multiple output formats. Participants will be given exercises to do in the workplace, and will return in one week for Day Two with questions and issues around adapting XML in their unique work environment. A flash drive with all sample files and a training guide will be provided as part of this workshop. Familiarity with web development, HTML/XHTML, and the use of Cascading Style Sheets (CSS), as well as basic programming or scripting knowledge is required.