PSWP Course Catalog

Below is a list of workshops and training programs that have been delivered through PSWP. This list includes programs developed for state agency needs as well as general and occupational-specific open enrollment workshops.

PSWP regularly adds new workshops to its catalog. Agency representatives may select from this list to request or suggest a workshop for their colleagues. You may also contact PSWP to propose a course or topic not found here.

Select an occupational group and / or type your keyword(s) and click Apply to filter the list.



AATBS eLearning for Social Workers (with CEUs)

Participants must be fully enrolled in SLMS to access this online resource. Using online technology, The Association for Advanced Training in the Behavioral Sciences (AATBS) seeks to enhance the skills of professionals through highly effective education on content and conceptual knowledge relevant to their professions. (approved Licensed Master Social Worker, Licensed Clinical Social Worker continuing education credits)

 

 

Accounting for Non-Accountants

This workshop provides an introduction to basic accounting principles for employees who are not accountants but must deal with managing funds, budgeting, spreadsheet analyses, or other financial matters. Topics include the analyses of accounting; mathematics; spreadsheets; budgeting; planning; reporting; and managerial and financial controls. It is designed for those without formal training in accounting.

 

 

Accounting Refresher

This workshop is designed for professionals who work in accounting, auditing and other finance-related titles. The workshop provides an overview of the accounting equation and discusses the elements of the income statement. Changes in equity and balance sheets; an explanation of accrual accounting; accounting for deferrals; a synopsis of +/- accounts and the general journal; and a review of depreciation methods will be addressed. Governmental fund accounting and business type accrual accounting including applications of government-wide financial statements will be also be reviewed.

 

 

Accounting Standards Update

This workshop provides updates of recent accounting standards changes made by organizations such as the American Institute of Certified Public Accountants (AICPA), the Governmental Accounting Standards Board (GASB), the Financial Accounting Standards Board (FASB), and the Securities and Exchange Commission (SEC), including the Sarbanes-Oxley Act and the Public Company Accounting Oversight Board (PCAOB). The workshop will discuss the impact of these updates on state operations.

 

 

Accounting Standards Update (with CPEs)

This one-day workshop provides updates of recent accounting standards changes made by organizations such as the American Institute of Certified Public Accountants (AICPA), the Governmental Accounting Standards Board (GASB), the Financial Accounting Standards Board (FASB), and the Securities and Exchange Commission (SEC), including the Sarbanes-Oxley Act and the Public Company Accounting Oversight Board (PCAOB). The workshop will discuss the impact of these updates on state operations. Upon completion, requesting participants will receive 6 Continuing Professional Education (CPE) credits.

 

 

Administrative Law Update for Lawyers

This workshop reviews basic administrative law concepts. Also discussed will be recent case law developments in Administrative Law. Upon successful completion of this workshop, six (6) Continuing Legal Education (CLE) credits in Professional Practice will be awarded.

 

 

Advanced Auditing Processes

This workshop examines advanced auditing processes including understanding and testing internal controls, fraud, and substantive testing. Audit reporting including the components of an audit report will also be discussed in this workshop. Prerequisite: Prior completion of the PSWP workshop "Auditing Fundamentals" or a solid understanding of basic auditing concepts, techniques, and applications, the audit risk model, and computer auditing is recommended for all workshop participants.

 

 

Advanced Auditing Tools and Techniques for OSC

This workshop will discuss practical techniques for generating new ideas and applying them in the audit process. Participants will practice these skills using exercises related to auditing to help eliminate roadblocks and pitfalls, as well as using specific tools to boost output that will help identify the real causes of, and best solutions to organizational problems. Topics include idea-generation techniques, use of control frameworks, and the impact of organizational cultures on auditing. Best practices in auditing will also be covered.

 

 

Advanced Skills for Nurse Administrators

This two-day course will contain practical, relevant information and techniques to improve supervisory and leadership skills in a healthcare setting. Course topics will address a wide range of workplace issues and professional development needs of nurses including Transitioning from Direct Care to Supervision, Coaching and Counseling to Improve Employee Performance, Successful Delegation, Time Management Techniques, Cultivating a Team Environment - Building Trust and Decision Making

 

 

Advanced Spanish for the Health Care Professionals

This advanced level workshop is for healthcare professionals who would like to build on a basic knowledge of the use of Spanish in a health care setting. The workshop will include a review of the Spanish alphabet, pronunciation, salutations and polite expressions. Workshop participants will learn relevant nouns, regular and reflexive verbs, and health terminology. The workshop will include patient-provider role plays and discussions on cross-cultural communication and the use of interpreters. Previous attendance at the Basic Spanish for Health Care Professionals workshop is recommended.

 

 

Ambulatory Emergencies for SUNY Downstate

This workshop is designed for nurses working in an acute care setting. This workshop will discuss many of the clinical findings that constitute ambulatory emergencies, such as chest pain, acute respiratory distress, and abuse and maltreatment. The workshop will emphasize the setting of priorities, prompt clinical decision-making, care pathways, and the need for timely diagnostics. The workshop will as discuss strategies for handling potentially violent patients and family members. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Analyzing Private Sector Financial Statements and Tax Returns

This one day workshop will examine both the evaluation and valuation of the business enterprise through, fundamental analysis encompassing financial statements, operational leverage and tax returns to comprehend the full picture of a business’s financial standing. Participants of this workshop will learn how to detect fiscal instability, potential sustainability and future credit worthiness through analyzing a company’s business/operational process/model, financial statements and corporate tax returns.

 

 

Analyzing Private Sector Financial Statements and Tax Returns with CPEs for OAG

This one day workshop will examine both the evaluation and valuation of the business enterprise through, fundamental analysis encompassing financial statements, operational leverage and tax returns to comprehend the full picture of a business’s financial standing. Participants of this workshop will learn how to detect fiscal instability, potential sustainability and future credit worthiness through analyzing a company’s business/operational process/model, financial statements and corporate tax returns. Upon completion of this workshop, requesting participants will receive 6 Continuing Professional Education (CPE) credits.

 

 

Arthritis for OPWDD (Videoconference)

This workshop, offered via videoconference, is designed for health care professionals working with people with developmental disabilities. Workshop participants will receive information on various types of arthritis, including osteoarthritis and rheumatoid arthritis. Topics will include diet, bone health, joint protection, interventions to decrease the effects of arthritis, and exercise to maintain and optimize movement. Osteoporosis prevention and treatment options will also be discussed.

 

 

Assessment of Autism Spectrum Disorders: The Autism Diagnostic Observation Schedule

This 2-day workshop is designed for OPWDD psychologists who provide assessment and diagnosis of Autism Spectrum Disorders. The workshop presents the Autism Diagnostic Observation Schedule (ADOS), which is recognized as the gold standard of instruments designed to evaluate individuals for the diagnosis of an Autism Spectrum Disorder. The four modules of the ADOS are introduced, administered, scored, and discussed. There will also be a brief discussion of ADOS clinical use and implications.

 

 

Audit Report Writing

This workshop provides auditors with the skills to produce clear and objective audit reports. Participants will learn how to organize information (facts, conclusions, inferences, and judgments) from audits into reports that are understandable and objective to the reader. This workshop will assist auditors in developing properly written and supported audit findings, and will provide a template of an audit report.

 

 

Audit Report Writing for OMIG and Insurance

This workshop provides auditors with the skills to produce clear and objective audit reports. Participants will learn how to organize information (facts, conclusions, inferences, and judgments) from audits into reports that are understandable and objective to the reader. This workshop will assist auditors in developing properly written and supported audit findings, and will provide a template of an audit report.

 

 

Auditing Fundamentals

This workshop provides an overview of auditing, including basic concepts, techniques, and auditing applications. Topics include the audit risk model, professional ethics, and computer auditing. Basic financial derivative transactions will also be introduced.

 

 

Autistic Adulting-Transition to College and Work on the Spectrum (with CEUs)

Part 1: This workshop will provide a general overview and more detailed insights into related autism profiles as seen in teens and young adults. Hallmarks of the conditions will be discussed, as will variations in presentation. Special attention will be paid to vulnerabilities in the areas of Executive Functioning, Anxiety, Communication and Sensory Sensitivity. The co-occurrence of mental conditions, use of strengths and best practices for clients with this profile will be discussed. This will set the stage for the second part of the training. Part 2: This workshop will cover the challenging transitions of those on the autism spectrum. Best practices for managing an overwhelming world of higher education. As well as a review why employment is such a challenge for those on the Asperger/Autism spectrum. Discuss the value of an autistic employee and creative strategies and innovative approaches to address these employment challenges. (6 SED approved Licensed Master Social Worker, Licensed Clinical Social Worker, and Licensed Mental Health Counselor contact hours)

 

 

Balance and Falls

This workshop is designed to improve the ability to screen and assess individuals to determine risk and to create specific interventions that reduce this risk. This workshop emphasizes practical strategies to improve balance and safely increase activity levels. Developing effective treatment plans to reduce risk including recommendations for environmental change, center-of-gravity control training, multisensory training, and postural strategy training will also be covered. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Balance Challenges: Progressive Dynamic Treatment Strategies for OPWDD

This workshop is an intermediate level course designed to improve the clinician's ability to identify specific impairments leading to balance dysfunction in order to provide challenging interventions. Balance disorders leading to falls and injuries affect people of all ages, but are more prevalent in the multiply disabled and aging population. This workshop will present didactic material and hands-on lab experiences to hone clinical skills in evaluation and treatment. Upon successful completion of this workshop, 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Bank Examination Report Writing for Banking

This workshop provides bank examiners with the skills to produce clear and objective examination reports. Participants will learn how to organize information (facts, conclusions, inferences, and judgments) from examinations into reports that are understandable and objective to the reader. This workshop will assist bank examiners in developing properly written and supported examination findings, and will provide a template of an examination report.

 

 

Basic Spanish for Health Care Professionals

This workshop is designed for health care professionals with limited or no prior knowledge of Spanish. It will serve as an introduction to basic Spanish and will help the learner pronounce Spanish names and words correctly. It will introduce key words and phrases for addressing an individual’s personal history and basic medical issues. The course will be interactive with lots of verbal practice and role playing.

 

 

Basic Spanish for Health Care Professionals for OMH

This workshop is designed to teach health care professionals with limited (or no prior) knowledge basic Spanish, which will help them successfully interview, examine and treat Spanish-speaking clients. Participants learn how to use Spanish to address an individual's personal history.

 

 

Best Practices in the Treatment of Developmentally Disabled Sex Offenders for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and will provide an overview of what needs to be considered when developing treatment programming. Treatment program objectives, admission criteria, identifying service providers, and identification of treatment targets will be discussed. A treatment model to guide treatment will also be presented. Current best practice treatment strategies for this population will be outlined. Common treatment approaches that may have little treatment effectiveness will be also be discussed.

 

 

Bridge Inspection and Maintenance

This two-day workshop will broaden the participants' skill in structural inspection techniques of bridges. The workshop will provide information on bridge engineering and the evaluation and rating of substructure and superstructure components including foundations, piers, abutments, bearings, girders, beams, slabs, railings, barriers, fences, and joints. Drainage systems and scouring damage assessment will also be discussed. Participants will also learn about bridge engineering mechanics and the structural integrity and evaluation of substructure and superstructure components, as well as background knowledge regarding bridge functioning. Upon completion of this workshop, up to 1.2 Continuing Education Units (12 PDHs) will be awarded.

 

 

Caring for Psychiatric Inmates

This workshop will provide correctional nurses with information needed to offer holistic nursing care to inmates with psychiatric disorders. Participants will learn the components of a thorough mental health assessment. This workshop will also discuss dealing with patients with co-occurring substance abuse disorders and medical co-morbidities. Other topics include: psychotropic medications, suicide prevention, and dealing with crisis situations and psychiatric emergencies.

 

 

CCRN Test Preparation Workshop for SUNY Upstate Medical Center

This two-day workshop is for experienced critical care nurses who are selected to participant in the SUNY Upstate Medical Center CCRN certification program. The workshop will help participants prepare for the CCRN exam by offering a comprehensive review of critical care nursing practice. This review will include critical care practices when caring for a patient with cardiovascular, pulmonary, endocrine, gastro-intestinal, neurologic, renal, or hematologic problems. Test taking strategies and a review of the synergy model will also be discussed. Participants who attend this workshop must agree to sit for the CCRN exam within three months of workshop completion.Upon successful completion of this workshop, 14.5 contact hours or 1.45 Continuing Education Units (CEUs) will be awarded.

 

 

Certified SCRUM Master Training for OMH

Two-day course on Scrum methodology including Agile project management. Topics include underlying philosophies of Scrum and Agile, iterative development, sashimi, collaboration, command and control vs. self-organization, inspect and adapt, and just-in-time planning.

 

 

CICS Refresher Course Using SDF2, DB2, and Intertest

Course comprised of 4 half-day sessions covering CICS, DB2, INTERTEST, Error handling, Program Control, COMMAREA, and related topics. Format is lecture and Q & A, not computer lab. Participants should have some experience with CICS and DB2.

 

 

Collaborating with Local Governments

This workshop provides an entry-level overview of the different forms of interaction with local governments, such as service delivery networks, program development collaboration, and inter-municipal cooperation, as well as local government roles and constraints. The skills and tools needed to function effectively with local government partners will also be introduced. The workshop is provided as a case-based offering using NYS intergovernmental cases. Prerequisite: Completion of the PSWP workshop "Understanding Local Governments" or a solid understanding of the structure, powers, and functioning of local governments. Prerequisite: Completion of the PSWP workshop "Understanding Local Governments" or a solid understanding of the structure, powers, and functioning of local governments.

 

 

Collaboration of Care and Dual Disorders for OMH

This workshop is designed for OMH clinical staff who provide support and service to children and adolescents presenting with dual disorders in the intellectual developmental disability (IDD) and mental illness areas. The workshop will cover how to identify similarities and differences between intellectual disabilities and mental illness, ways to improve service delivery, the essential components of a coordinated care system, and types of modifications to psychiatric disorders in children and adolescents with IDD using the DM-ID. Discussion of information sources available, therapeutic modifications and the benefits of group therapy will also be included.

 

 

Collaboration of Care and Dual Disorders for OMH/OPWDD

This workshop is designed for OMH and OMRDD clinical staff who provide support and service to individuals presenting with dual disorders in the intellectual developmental disability (IDD) and mental illness areas. The workshop will cover how to identify similarities and differences between intellectual disabilities and mental illness, ways to improve service delivery, the essential components of a coordinated care system, and types of modifications to psychiatric disorders in persons with IDD using the DM-ID. Discussion of information sources available, therapeutic modifications and the benefits of group therapy will also be included.

 

 

Collaboration of Care and Dual Disorders for OMH/OPWDD Psychiatrists

The half-day workshop is designed for psychiatrists and medical doctors in the fields of psychiatric disorders and Intellectual and Developmental Disabilities (IDD). Topics include: how to identify behaviors that directly relate to psychiatric disorders in persons with IDD; methods in formulating a diagnosis; appropriate medications; and the role of the psychiatrist as a member of an interdisciplinary team.

 

 

Communication Skills for Inspectors and Investigators

In this interactive workshop, participants have an opportunity to improve their skills in dealing with and managing conflict. The workshop provides practical tools and techniques for inspectors and investigators for conflict management and dispute resolution. Topics include conflict theory, individual styles for resolving conflict, differentiating between positions and interests, and determining how differences impact communication. The focus is upon making the participants more effective problem solvers.

 

 

Communication Skills for Non-Native English Speakers for Banking

This two-day workshop is designed to help non-native English speakers master techniques for adjusting accent and non-verbal cues particular to an ethnic background. It explores the fundamentals of presentation skills and delivery techniques, and through exercises and practice sessions, participants learn how to manage the fear of public speaking and how best to present a message.

 

 

Computer Security Basics

This workshop provides an introduction to fundamental computer security concepts, focusing on the Windows operating system, workstations, and mobile devices. Topics include basic computer security tools and practices, and the security models of the major mobile vendors. Participants will understand the current threat matrix targeting computing systems, issues in managing security for desktop computers and mobile systems, and effective countermeasures for protecting agency workstations.

 

 

Conducting Meetings with Bank Management for Banking

This four-day workshop is designed for bank examiners who are beginning to make presentations to the management of financial institutions. Participants will have the opportunity to practice skills, receive coaching on these skills, and be expected to provide constructive criticism to peers. Specific learning goals include: identifying reasons why examiners conduct meetings with bank management, differentiating between types of meetings held with management, directors, and determining when and how to use each type, identifying and developing good communication techniques, conducting three different types of presentations (interview, final meeting, and board meeting), and conducting meetings with management involving adverse examination findings and difficult situations, demonstrating an ability to effectively handle conflict or confrontation.

 

 

Configuring Windows Server 2008 Active Directory Domain Services

This five-day instructor-led course provides to teach Active Directory Technology Specialists with the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.

 

 

Configuring, Managing, and Maintaining Windows Server 2008 for OAG

This 5-day workshop is intended for Windows Server administrators who operate Windows Servers on a daily basis and want to learn the skills for configuring, managing, and maintaining the core technical areas of Windows Server 2008. This workshop combines five days worth of training content from the Network Infrastructure Technology Specialist, Active Directory Technology Specialist, and IT Professional Server Administrator courses of Windows Server 2008.

 

 

Conflict Resolution

In this interactive workshop, participants have an opportunity to improve their skills in dealing with and managing conflict. The workshop provides practical tools and techniques for conflict management and dispute resolution. Topics include conflict theory, individual styles for resolving conflict, differentiating between positions and interests, and determining how differences impact communication. The focus is upon making the participants more effective problem solvers.

 

 

Conflict Resolution for OMH

This half-day workshop provides participants with an opportunity to improve their skills in dealing with and managing conflict. The interactive workshop provides practical tools and techniques for conflict management. Topics include conflict theory, individual styles for resolving conflict, and differentiating between positions and interests. The focus is upon making the participants more effective problem solvers.

 

 

Continuous Improvement for NYS Procurement Professionals

This course explores quality and process improvement methods and tools that can be used to better New York State procurement operations. Quality improvement and waste reduction can be considered as two sides of the same coin. Both enable the State to improve its operational efficiencies. It is important that the procurement professional understands the quality and process improvement principles, approaches, and tools.

 

 

Contract Administration for NYS Procurement Professionals

This course examines how procurement contributes to the financial performance of an organization by examining its role in the cash cycle, the budgeting process, and its ability to affect operations to add financial value. We will also analyze procurement's performance and review how these performance measures can establish realistic standards for improvement and help in organizational planning. This course covers the following objectives: Identify how procurement relates to financial performance; Analyze how procurement processes add financial value; Measure the performance of the procurement function; Identify fundamental measures for different structures of procurement organizations; Develop specific effective measures for procurement; Articulate how to strategically manage the organization to support procurement’s key metrics; and Identify the most effective reporting venues.

 

 

Contract Auditing

This five-day workshop focuses on the types of contract audits and specific purposes of price proposal and historical cost audits. Topics include the procurement process, Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS), allocation of costs, statistical sampling, correlation analysis, improvement curves, performing a price proposal audit, and performing the historical audit. This workshop assumes attendees have some college accounting courses and that the current job position is related to auditing of contracts. Upon completion of this workshop, participants will receive 40 Continuing Professional Education (CPE) credits.

 

 

Cooperative Communication Skills

This workshop focuses on the social and interpersonal skills essential to creating and maintaining a positive, productive workplace. Participants will have numerous opportunities to assess their communication style, sharpen communication techniques and develop realistic strategies to handle any workplace situation more effectively. Self- assessments, simulations and other hands-on techniques designed to hone cooperative communication skills will be utilized.

 

 

Coping with Client Resistance and Stuckness (with CEUs)

This workshop is designed for all levels of mental health professionals to both inspire them in their work and to provide specific proven interventions to defuse client resistance. Strategies and techniques will be presented and demonstrated. These will be applied to common forms of client resistance identified by class participants. (3 approved Licensed Master Social Work, Licensed Clinical Social Work, and Licensed Mental Health Counselor continuing education credits).

 

 

Cost Benefit Analysis for OGS: Basics

This workshop is a basic introduction to the framework and methods of cost benefit analysis (CBA). It provides an overview of the economic concepts of supply and demand. Topics also include the economic reasoning underlying CBA and discounting to calculate present value. Examples and case studies related to the construction and real property fields will be used.

 

 

Cost Estimation (with PDHs)

This two-day workshop provides the basic principles and methods of estimating the costs involved in the design and implementation of construction projects. Participants learn estimating concepts, engineering economics, planning, and scheduling. Real-world examples will illustrate fundamental analysis concepts that include the nature and quantity of work, type and size of equipment used, production rates of labor and equipment, and other unique job-site conditions. Focus of workshop will be on “light” construction projects. Upon completion of this workshop, up to 1.125 Continuing Education Units (11.25 PDHs) will be awarded.

 

 

Cost Estimation for OGS

This two-day workshop provides the basic principles and methods of estimating the costs involved in the design and implementation of construction projects. Participants learn estimating concepts, engineering economics, planning, scheduling, and contract fundamentals. The workshop also reviews legal considerations inherent in preparing and writing contracts.

 

 

Counseling Across the Generations

This workshop explores the cultural diversity found in each of four generations and provides information about how counselors can understand the impact of generational affiliation on clients’ lives. Generational similarities, differences, and considerations will be explored, as well as ways to become more multiculturally competent with respect to clients’ generational backgrounds. The workshop format will include presentation, discussion, and interactions that seek to improve cross-generational understanding.

 

 

Creating Effective Training Presentations (Train-the-Trainer)

This workshop will focus on building course content through brainstorming, outlining, and organization of information. The class will participate in a group activity to create course outlines. This workshop will also address copyright and plagiarism as it relates to the usage of research material. Finally, an overview of common instructional techniques will be presented. The presentation-based instructional techniques, such as the use of PowerPoint®, will be explored in detail during this workshop. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Creative Strategies for Healing Trauma: Experiential Techniques to Rewire the Brain (with CEUs)

Learn the art and science of healing trauma with creative strategies that uplift and empower your clients as you trigger memory reconsolidation, the brain’s own process for rewiring memory networks. Get dozens of new ideas and innovative techniques that that use imagery, music, movement, art, and journaling. Discover why combining cognitive therapy with experiential strategies facilitates neuroplasticity faster than using cognitive or insight therapies alone and how to do it effectively. You’ll also learn what all effective trauma therapies have in common and how to adapt interventions to your client’s personality preferences, attachment style, and cultural needs. You may even create your own healing experience with hands-on activities that energize, inspire and renew your passion for this most-important work. (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist, and Licensed Creative Arts Therapist continuing education credits)

 

 

Creative Thinking and Decision Making for OPWDD

This workshop focuses on developing clear and logical thought processes for enabling effective decision making, while encouraging creativity. The workshop will cover the use of various tools and techniques when making decisions to efficiently adapt to uncertain, changing, and open-ended environments. Participants will learn ways to evaluate and process information more effectively, and make the best decision from it. Participants will practice applying these techniques to work-related discussions and assignments including customer service settings.

 

 

Cultural Diversity in Healthcare for SUNY Downstate

This workshop is designed to illuminate the vital importance of cultural competence in healthcare settings. Participants will receive requisite knowledge and skills to meet current and future regulatory requirements, improve documentation, and enhance abilities to meet the needs of diverse patients and families. The workshop is offered to all levels of staff nurses as well as nurse educators and nurse administrators. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Customer Service Excellence for OGS

This workshop is designed to ensure customers’ needs are addressed in an effective and efficient manner. Employees will need to know the basic role of Customer Service Representatives, skills need to create a culture that focuses on the customers’ needs, best practices, personal accountability, the role of team building customer service relationships, how to respond and handle complaints, effective communication skills (including phone and email communications), and the best ways to bring positive results to the customer service experience.

 

 

Data Analysis

This two-day workshop will help participants develop skills for visualizing and analyzing data. Topics include descriptive statistics, histograms, cross tabulations and pivot tables, correlation and regression, and confidence intervals. Use of graphs to explore patterns and relationships in the data is emphasized. Data sets are provided for practice in building statistical analysis skills. Microsoft Excel 2013 will be used as a tool for learning about data analysis and the workshop will be held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

 

 

Data Analysis for DCJS

This two-day workshop develops skills for visualizing and analyzing data. Topics include descriptive statistics, histograms, cross tabulations and pivot tables, correlation and regression, and confidence intervals. Use of graphs to explore patterns and relationships in the data is emphasized. Data sets, specific to DCJS, are provided for practice in building statistical analysis skills. The workshop uses Microsoft Excel 2007 as a tool for learning about data analysis and is held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

 

 

Data Analysis for OGS

This two-day workshop develops basic skills for visualizing and analyzing data. Topics include a basic overview of Excel tools and techniques, descriptive statistics, frequency distributions, histograms, cross tabulations, and pivot tables. The workshop uses Microsoft Excel 2007 as a tool for learning about data analysis and is held in a digital classroom. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. An introductory statistics course is recommended.

 

 

Data Analysis: Advanced

This two-day workshop continues to develop the skills to analyze data. Topics include multiple regression, regression modeling, analysis of variation, multiple comparison procedures, and nonparametric methods. Data sets are provided for practice in building statistical analysis skills. The workshop uses Microsoft Excel 2013 as the primary tool for learning about data analysis and is held in a digital classroom where each participant has a computer for doing the exercises. Students should bring a USB (flash) drive to class to store the files that they will be using. Prerequisite: Familiarity with Excel, including knowing how to enter simple formulas and use built-in functions. Attending the basic data analysis workshop as well as an introductory statistics course is recommended.

 

 

Data Collection and Analysis for NYS Procurement Professionals

Spend data collection and analysis is no longer an ad hoc function that looks back on historic data to produce reports for sourcing teams and leadership. Instead, data collection and analysis are on-going exercises that locate, organize, and critically analyze relevant spend data to aid in strategic procurement decisions. This course covers the following learning objectives: Pinpoint the sources of data for organization; Aggregate data using State technology; Describe concepts such as master data, master data quality, master data governance, and master data architecture; How to manage data: cleaning, aggregating, segmenting, and consolidating using State technology; Organize data according to State needs; Increase visibility into raw data; How to use and understand your data and account for trends, seasonality, and cyclicality; and Describe benchmarks and regression models commonly useful in a business environment.

 

 

DB2 9 for z/OS Transition

This workshop is an intermediate course for system and database administrators, application developers, and other individuals who need a technical introduction to selected new features of DB2 9. Participants will learn to describe selected new features and enhancements of DB2 9 for z/OS Evaluate the usefulness of the new features and enhancements of DB2 9 for z/OS. Participants should have practical experience with DB2 for z/OS and have basic knowledge of the functions and usage of DB2 z/OS Version 8.

 

 

DBT for Children and Families: Clinical Skills Basics for OMH

This two-day workshop is designed for all OMH staff working with teens and families in a wide range of treatment contexts. Participants will learn the basic principles of Dialectical Behavior Therapy (DBT) as well as relevant adaptations for working with this population. Practitioners will learn specific principles and strategies relevant to individual therapy, family sessions, telephone consultation, and skills training with adolescents and families, including a new skills module called the walking the middle path. This training will be conducted in a "hands-on" manner, emphasizing clear and practical instruction illustrated in video, role-play demonstrations, small group interactions and adolescent-friendly mindfulness exercises.

 

 

Dealing with Difficult People

This workshop provides participants with skills to identify types of difficult people, and to understand why people often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult people will be practiced.

 

 

Dealing with Difficult People (Half-day) for OPWDD

This half-day workshop provides participants with skills to identify types of difficult people, understand why people often behave negatively, recognize their own communication style, and cope with conflict.

 

 

Dealing with Difficult People for Ag & Mkts

This workshop focuses on the personal and interpersonal skills necessary for successful interactions in the workplace. Participants learn strategies for turning potentially destructive encounters into productive and profitable exchanges. Topics include effective communication techniques for working with difficult individuals; withdrawn and uncommunicative people; and how to neutralize morale busters. Participants will discuss topics relevant to inspectors, technicians, and other employees who deal directly with the public on a regular basis.

 

 

Dealing with Difficult People in Health Care Settings

This workshop provides participants with skills to identify types of difficult people, and to understand why people in a health care setting often behave negatively. Through recognition of their own communication style and ways they cope with conflict, participants will learn how to maintain control when faced with difficult people and situations. Role playing and other hands-on techniques designed to develop skills for dealing with difficult co-workers, patients, and families will be practiced.

 

 

Decision Making and Critical Thinking

This workshop focuses on developing clear and logical thought processes which enable effective decision making. Participants learn how to critically evaluate and process information and make the best decision from it. Topics to be discussed include formulating reasoned ideas, interpreting information, and recognizing and overcoming barriers to critical thinking. Participants will practice applying critical thinking and decision-making processes to work-related discussions and assignments including customer service settings.

 

 

Decision Making and Critical Thinking for OMH

This workshop focuses on developing clear and logical thought process which enable effective decision making. Participants learn how to critically evaluate and process information and make the best decision from it. Topics to be discussed include formulating reasoned ideas, interpreting information, and recognizing and overcoming barriers to critical thinking. Participants will practice applying critical thinking and decision-making processes to work-related discussions and assignments.

 

 

Decision Making and Critical Thinking for OSC

This workshop focuses on developing clear and logical thought processes which enable effective decision making. Participants learn how to critically evaluate and process information and make the best decision from it. Topics to be discussed include formulating reasoned ideas, interpreting information, and recognizing and overcoming barriers to critical thinking. Participants will practice applying critical thinking and decision-making processes to work-related discussions and assignments including customer service settings.

 

 

Deeper Dive into Business Process Modeling

One-day course covering business process modeling. Topics include documentation and assessment using data flow diagramming, process analysis, process model types, and facilitation tips.

 

 

Deeper Dive into Developing Business Use Cases

One-day course covering development of business use cases. Topics include transforming business process models into logical transactions and use case diagrams. Project examples will be used to illustrate concepts.

 

 

Defensive Documentation

This workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, review of selected court cases, and the pros and cons of various methods of charting. This workshop is geared towards physicians, nurses, clinicians, and counselors.

 

 

Defensive Documentation (with nursing CEUs)

This workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, review of selected court cases, and the pros and cons of various methods of charting. This workshop is geared towards physicians, nurses, clinicians and counselors. Upon successful completion of this workshop, 6 contact hours of nursing continuing education (0.6 CEUs) will be awarded.

 

 

Defensive Documentation (with SW CEUs)

This one-day workshop geared towards clinicians, counselors, physicians and nurses teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, review of selected court cases, and the pros and cons of various methods of charting. This workshop is includes 6 SED approved SW contact hours.

 

 

Defensive Documentation for OMH (half day)

This half-day workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, review of selected court cases, and the pros and cons of various methods of charting. This workshop is geared towards physicians, nurses, clinicians, and counselors.

 

 

Defensive Documentation for OMH Medical Professionals

This workshop teaches the legal and ethical aspects of medical case documentation and record-keeping with a focus on litigation preparation and understanding as it relates to fact-finding and best practice strategies. Topics include common errors in charting, what to include and omit in documentation, importance of timely documentation, and a review Joint Commission standards. This workshop is geared towards physicians, psychiatrists and advanced practice nurses. An application for CME has been submitted by the office of Mental Health. Upon course approval, up to 2 AMA PRA Category 1 credits will be awarded for successful completion of this course.

 

 

Dementia Disorders: An Overview

This workshop discusses conditions and neurological disorders other than Alzheimer's disease that cause symptoms of dementia. Participants learn about three additional forms of dementia: vascular dementia, Lewy body dementia, and Frontotemporal dementia. The signs, symptoms, and treatment options are also reviewed. Upon successful completion of this workshop, 6 contact hours or .6 Continuing Education Units (CEUs) will be awarded.

 

 

Developing Applications for IBM WebSphere Process Server V7‐1

Five-day course covers building and deploying process integration solutions using WebSphere technologies. Through presentations and lab exercises, students learn concepts, components, and procedures to develop and implement an integrated business solution using WebSphere.

 

 

Developing Applications for IBM WebSphere Process Server V7‐1 for Taxation & Finance

Five-day course covers building and deploying process integration solutions using WebSphere technologies. Through presentations and lab exercises, students learn concepts, components, and procedures to develop and implement an integrated business solution using WebSphere.

 

 

Developing Microsoft ASP.Net Web Applications Using Virtual Studio.NET for HESC

This workshop teaches introductory-level Web developers the fundamentals of Web application development and best practices for Microsoft Web development technologies, including ASP.NET 3.5, ASP.NET AJAX Extensions and Silverlight. Participants should have experience in creating forms and tables in HTML and programming experience using Microsoft Visual Basic or Microsoft Visual C#.

 

 

Developing Objectives and Planning Your Workshop (Train-the-Trainer)

This workshop will address the basic elements needed to initiate a successful training program. Participants will explore how adults learn and how that translates into the adult learning cycle and the various learning styles. Participants will learn how to develop measurable learning objectives based on an audience profile and a task analysis. This workshop will conclude with an interactive discussion about design tools, development time, and session logistics. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Developmentally Disabled Sex Offenders: Treatment Strategies and Case Consultation for OPWDD (Videoconference)

This two-day video conference is designed for OMRDD and all statewide clinicians and administrators who work with developmentally disabled sex offenders. The workshop will feature one and a half days of treatment strategy training, and a half day devoted to case consultation work. Specific, anonymous cases will be reviewed, analyzed, and discussed for furthering the understanding of treatment strategy skills and their applications.

 

 

Dialectical Behavior Therapy (DBT) Online Training for OCFS

This workshop is provided for designated OCFS staff. The online, self-study workshop teaches the four core skills that participants need for implementing DBT: core mindfulness, interpersonal effectiveness, distress tolerance, and emotion regulation. Participants will view mock therapy sessions and assess these sessions using newly learned skills. The workshop will also address how to problem-solve a client's reluctance to DBT counseling. Upon completion of this workshop, 20 contact hours (2 CEUs) of continuing education will be awarded.

 

 

Dialectical Behavior Therapy (DBT) Online Training for OMH

This workshop is provided for designated OMH staff. The online, self-study workshop teaches the four core skills that participants need for implementing DBT: core mindfulness, interpersonal effectiveness, distress tolerance, and emotion regulation. Participants will view mock therapy sessions and assess these sessions using newly learned skills. The workshop will also address how to problem-solve a client's reluctance to DBT counseling. Upon completion of this workshop, 20 contact hours (2 CEUs) of continuing education will be awarded.

 

 

Differentiated Instruction for OCFS

This workshop is designed for teachers and vocational instructors in the Office of Children and Family Services and focuses on the efforts of teachers to respond to different needs among different learners in the classroom. Participants will learn how to work with four classroom-based elements in order to account for differentiated instruction: the content (according to student readiness, interest, or learning profile); the process (how); the product or goal; and the learning environment (the physical classroom setup). Tools that aid in the day-to-day application of differentiated instruction efforts will be discussed.

 

 

Dimensional Data Warehouse Training for WCB

Three-day course covering data warehouse lifecycle. Topics include building dimensional data models, obtaining business requirements, handling and transform business data, and ultimately building a world-class data warehouse.

 

 

DSM-5: What Does It Mean For Your Practice? (with CEUs)

This is a presentation on the conceptual and nosological changes encountered in transitioning from DSM-IV to DSM-5. Topics include important changes introduced by DSM-5, differences in how to use new diagnoses/changed criteria sets, and timeframe for practice and billing implementation. Upon completion, participants will be awarded up to 3 contact hours applicable for NYS Social Work Licensure.

 

 

Dysphagia for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and is designed for staff working in acute or long-term care settings with individuals with developmental disabilities or other neurological impairments and are experiencing some form of dysphagia, a swallowing/eating disorder. Signs, symptoms, possible causes, and therapeutic techniques will be reviewed. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Dysphagia: Advanced Treatment Techniques (Videoconference)

This advanced level workshop will review dysphagia, including disorders and medications that can affect swallowing. The evaluation process with recommendations for various standardized assessments to use based upon specific complaint will be discussed as well as appropriate times to refer. Rationale for various strategies and precautions as well as specific adaptive equipment will be outlined. Therapy techniques and various therapy materials will also be presented with instructions on their use with clients, including techniques to try with individuals who have difficulty following instructions.

 

 

Educational Technology in Training (Train-the-Trainer)

This workshop provides basic theory, practice, and application techniques for e-learning instructional design. Participants will receive an overview of e-learning, identify elements of good e-learning design, and discuss how to convert classroom training into e-learning. The workshop will also focus on evaluating e-learning to determine strengths and weaknesses in design. Additionally, this course will discuss the strengths and weaknesses of various educational technology software packages and how they can be effectively used for training and training aids. Participants in this Train-the Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Effective Interactions Through Communication

Stressful times demand professional interactions between members at all levels of operations, from coworkers and supervisors, to the individuals served by an agency. This workshop develops the skills necessary to effectively use behavior and communication while working with team members, managers, and others. Focus will be on addressing workplace pressures, promoting excellence in interpersonal relationships, and exploring how to establish a more positive work climate.

 

 

Effective Interactions Through Communication for OPWDD

This workshop develops the skills necessary to effectively use behavior and communication while working with team members, managers, and others. The workshop focuses on the professional interactions between members at all levels of operations, from coworkers and supervisors, to the individuals served by the staff at OMRDD. Focus will be on addressing workplace pressures, promoting excellence in interpersonal relationships, and exploring how to establish a more positive work climate.

 

 

E-Learning Instructional Design: Elements of Good Design

This workshop is an introductory course and provides an overview of the universal principles and elements of good design that exist regardless of the type of e-learning environment in which material is presented. Additional topics discussed will include: potential possibilities and limitations of e-learning, considerations in converting classroom training to e-learning, engaging users, and chunking information.

 

 

Electronic Investigations

This workshop addresses the issues faced by investigators in an increasingly high-tech world. The workshop will focus on the investigative aspect of electronic evidence; the use of software to assist in investigations, document management, keyword v. advanced conceptual searching, communicating with IT professionals, identifying possible fraud, and collecting and documenting electronic evidence.

 

 

Electronic Investigations: Advanced

This workshop serves as a sequel to the basic workshop on electronic evidence. The workshop will feature both interactive lectures and hands-on tutorials with the goal to better prepare participants to conduct an electronic investigation. Advanced topics include concealment techniques, such as cryptography, spoofing, steganography, counter-forensics, and data hiding. Topics surrounding the investigation of mobile devices (iPhone, Blackberry, etc.) will also be discussed.

 

 

Electronic Investigations: Basic

This workshop addresses the issues faced by investigators in an increasingly high-tech world. The workshop will focus on the investigative aspect of electronic evidence; the use of software to assist in investigations, hardware and operating system fundamentals, defining computer and computer-related crime, document management, searching techniques, identifying possible fraud, and collecting and documenting electronic evidence.

 

 

Eminent Domain: New Developments for DPS

This half day workshop will include a nuts-and-bolts breakdown of how the process of eminent domain works in practice as pertaining to New York State Public Service Law Article VII cases. It will also include some focus on siting of transmission lines and generating plants; New York State's power to condemn public utility property; a utility's power to condemn municipal or other public property; and the Siting Board's power to force a municipality to make public rights of way available. Upon completion of this workshop, three (3) Continuing Legal Education (CLEs) credits will be awarded.

 

 

Emotional Intelligence for OMIG

This workshop will raise participants’ awareness of and ability to use four attributes of EQ for interpersonal effectiveness and successful performance in the workplace. Through practical scenarios and exercises, the workshop focuses on honing participants' skills in tapping their own emotional intelligence to enhance decision-making and relationship building. Participants will learn what EQ is, how to develop an awareness of emotional spectrums and adjust their own EQ responses in various situations, and discuss the impact of EQ in the work environment.

 

 

Enhancing Language Skills for Non-Native English Speaking Mental Health Professionals

This two-day workshop is designed to help non-native English speaking mental health professionals master techniques for adjusting accent and non-verbal cues particular to an ethnic background. It explores the fundamentals of presentation skills and delivery techniques, and through exercises and practice sessions, participants learn how to manage the fear of public speaking and how best to present a message in a mental health setting.

 

 

Enteral Nutrition for OPWDD

This workshop will discuss the more common initial and long-term complications of enteral nutrition along with guidelines for their prevention and treatment. Complications covered will fall under the following categories: problems during the placement of feeding tubes and delivery of enteral formulas (tube clogging); clinical and metabolic problems; and nutritional problems. This workshop will include information on G-tubes, J-tubes, and G/J-tubes.

 

 

Enteral Nutrition for OPWDD (Videoconference)

This workshop, delivered via videoconference, will discuss the more common initial and long-term complications of enteral nutrition along with guidelines for their prevention and treatment. Complications covered will fall under the following categories: problems during the placement of feeding tubes and delivery of enteral formulas (tube clogging); clinical and metabolic problems; and nutritional problems. This workshop will include information on G-tubes, J-tubes, and G/J-tubes.

 

 

Ethical Considerations for Administrative Law Judges

This workshop explores the unique dynamics and ethical issues found in administrative hearings. Sources of ethical guidelines, including the Lawyers Code of Professional Responsibility, will be discussed. Upon successful completion of this workshop, six (6) Continuing Legal Education (CLE) credits in Ethics will be awarded.

 

 

Ethics in Tax Practice for Tax and Finance

This half-day workshop focuses on NYS education law, rules of the Board of Regents, and regulations of the Commissioner of Education. The workshop will also include an introduction to ethics concepts, the psychology of moral development, judgment and values, sociology of professions, virtue and the role of rules of ethics, public expectations of CPA’s responsibilities, and ethical dilemmas. A compare and contrast of AICPA ethics rules and the NYS Society of CPA’s ethics rules and their enforcement will also be covered. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits in Ethics to requesting participants.

 

 

Ethics in Tax Practice for Tax and Finance (Videoconference)

This half-day workshop focuses on NYS education law, rules of the Board of Regents, and regulations of the Commissioner of Education. The workshop will also include an introduction to ethics concepts, the psychology of moral development, judgment and values, sociology of professions, virtue and the role of rules of ethics, public expectations of CPA’s responsibilities, and ethical dilemmas. A compare and contrast of AICPA ethics rules and the NYS Society of CPA’s ethics rules and their enforcement will also be covered. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits in Ethics to requesting participants.

 

 

Experiential and Interactive Training Methods (Train-the-Trainer)

This workshop will begin by demonstrating and discussing experiential methods, i.e., methods that make use of participants’ experiences. Examples from various training programs will be given, and trainers will learn methods to develop their own experiential activities. Interactive training methods make use of the different interaction formats available in the training group. Various examples of dyadic, triadic, and small group exercises will be demonstrated. Participants are encouraged to bring examples of their training programs for further discussion. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Facilitation Skills for SEMO & OHS

This workshop develops skills for effective group facilitation to ensure successful meetings. Topics include preparing for group meetings, determining which problem-solving techniques and consensus processes to use, managing participants, and following-up after the meeting. The workshop includes discussion, exercises, and role plays.

 

 

Federal Tax Updates for Tax and Finance

This half-day workshop covers valuation and treatment of assets, mark to market, and fair market value. The workshop will also discuss the determination of inventory vs. investment assets with applicability for capital gain treatment. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits.

 

 

Federal Tax Updates for Tax and Finance (Videoconference)

This half-day workshop covers valuation and treatment of assets, mark to market, and fair market value. The workshop will also discuss the determination of inventory vs. investment assets with applicability for capital gain treatment. Upon completion of this workshop, participants will receive 4 Continuing Professional Education (CPE) credits.

 

 

Forensic Mental Health (with CEUs)

This workshop will provide an overview of NYS Criminal Procedure Laws 730 and 330.20 statues that govern the processes by which individuals who have committed a crime while presenting with symptoms of mental illness move from incarceration to community treatment. This workshop will also provide an overview of the evaluation process for competency to stand trial. (7 approved Licensed Master Social Worker, Licensed Clinical Social Worker, and Licensed Mental Health Counselor continuing education units)

 

 

Forensic Mental Health: The Insanity Plea in New York State (With CEUs)

This course entails overviews of NYS Criminal Procedure Laws 730 and 330.20 which are statues that govern the processes in which individuals who have committed a crime while presenting with symptoms of mental illness move from incarceration to community treatment. This workshop would be ideal for practitioners of all levels who are in interested in this subject matter and it will entail traditional classroom teaching. (Includes 3 SED approved Licensed Master Social Work, Licensed Clinical Social Work, and Licensed Mental Health Counselor contact hours).

 

 

Forensic Social Work: Current Issues (with CEUs)

Students will focus on separating the various components associated with the forensic social work role, e.g., tasks and potential ethical conflicts, by examining current forensic social work issues and/or circumstances in the media. Students will also be made aware of the principles of generalist and clinical practice as applied to the assessment and treatment of individuals charged with a range of criminal and juvenile offenses, with special attention to the specific issues associated with sentencing, diagnosis, incarceration, and release. Upon completion, participants will be awarded up to 6 contact hours applicable for NYS licensed social workers.

 

 

Fraud and Exploitation of the Elderly for Attorneys

This workshop focuses on common crimes against elderly victims of fraud and exploitation. The workshop will cover the most recurrent themes of abuse and fraud, how to identify them, and how to resolve instances of fraud. Insurance fraud, reverse mortgage fraud, investment scams, Medicare fraud, identity theft, financial fraud by close family members, abuse in nursing homes, domestic abuse, identifying abuse, and dealing with clients with diminished capacity will be addressed. Six (6) Continuing Legal Education Credits will be awarded.

 

 

Fraud and Forensic Accounting

This two-day workshop will discuss what a fraud is, how frauds can be committed, how frauds can be uncovered, and what accountants can do to avoid frauds occurring in their organizations. Topics include how to review operating procedures and basic documentation of individuals in the organization as they relate to fraud detection.

 

 

Fraud and Forensic Accounting (with CPEs)

This two-day workshop will discuss what a fraud is, how frauds can be committed, how frauds can be uncovered, and what accountants can do to avoid frauds occurring in their organizations. Topics include how to review operating procedures and basic documentation of individuals in the organization as they relate to fraud detection. Upon completion of this workshop, up to 12 Continuing Professional Education (CPE) credits will be awarded to requesting participants.

 

 

Fraud and Forensic Accounting for OSC

This two-day workshop will discuss what a fraud is, how frauds can be committed, how frauds can be uncovered, and what accountants can do to avoid frauds occurring in their organizations. Topics include how to review operating procedures and basic documentation of individuals in the organization as they relate to fraud detection.

 

 

Fraud and Forensic Accounting for OSC (with CPEs)

This two-day workshop will discuss what a fraud is, how frauds can be committed, how frauds can be uncovered, and what accountants can do to avoid frauds occurring in their organizations. Topics include how to review operating procedures and basic documentation of individuals in the organization as they relate to fraud detection. Upon completion of this workshop, participants will receive 12 CPE credits.

 

 

Fraud Detection and Prevention for Accounting Professionals (with CPEs)

This one day workshop will discuss the types of fraud, how and why frauds are committed, method used to detect fraud, and what accountants can do to prevent fraud from occurring in their organizations. Topics include red flags, internal controls and operating procedures, information gathering, employee fraud and management fraud. Upon completion of this workshop, up to 6 Continuing Professional Education (CPE) credits will be awarded to requesting participants.

 

 

From Person to "Patient" and Back Again (With CEUs)

This workshop focuses on how can we as social workers assist people in retaining their dignity and worth, incorporating the new realities of an illness and all it entails? Covers how we can assist other professionals, including those in healthcare, to acknowledge "the whole person"? Provides targeted options for effective interventions for working with persons facing a life-threatening illness. (Includes 3 SED-Approved Contact Hours)

 

 

Functional Analysis and Treatment of Severe Behavior Disorders for OPWDD

This two-day workshop is designed for individuals involved in the education, training, and treatment of persons with mental retardation, autism, and other developmental disabilities. The workshop provides a comprehensive review of functional analysis methodology, as well as the most currently-used techniques in this field. It will illustrate the assessment-treatment continuum with an emphasis on translating research findings into practical application. Lecture, graphics, videotape, and discussion of case studies will be used to facilitate participant participation in the development of treatment plans.

 

 

Fundamentals of Articulate Studio 13

This two-day training course provides participants with everything they need to create compelling e-Learning courses with Studio ‘13. Participants are guided through a rapid e-Learning course development process while creating their own e-Learning course. Course includes hands-on exercises and real-world labs and will focus on building courses using a variety of interactivities, branching scenarios, and the quizzing features of Quizmaker ’13. At the end of the course, participants will have developed their own Articulate-based e-Learning course using Presenter and Engage. Participants have time to work on current or sample projects to apply the skills learned in this workshop. Participants will also receive course handouts.

 

 

Fundamentals of Blueprint Reading

This two-day workshop covers the basics of blueprint reading. The workshop is intended for participants without a construction, engineering, or architecture background. Topics include how to use an architectural ruler to read scaled drawings; how designs are converted into a blueprint; interpretation of different types of drawings (e.g., architectural, electrical, plumbing, HVAC); basic abbreviations, symbols, and line types within a blueprint; and time-saving tips and tricks.

 

 

Fundamentals of Business Analysis for the IT Professional

Two-day course on the fundamentals of business analysis for IT professionals. Course covers the process, questions, and techniques to efficiently extract expertise from the Business Users. Topics include the role of business analysis and structured ways to define success.

 

 

Fundamentals of Computer Auditing & IT Controls (with CPEs)

This two-day course explores security and control issues from an accounting and auditing perspective related to technology as it impacts business applications. Topics include security and control related to e-commerce, internet, and computer auditing. Participants will be exposed to a variety of business applications through case studies. Participants need an understanding of basic accounting and financial concepts, as well as an understanding of the design and application of Information Systems and Databases. Upon completion of this workshop, participants will receive up to 12 Continuing Professional Education (CPE) credits.

 

 

Fundamentals of Policy Implementation

This one-day workshop will provide participants with a basic understanding of the fundamentals, tools, and techniques of public policy implementation. Upon completion of the training, participants will have an increased knowledge of ‘best practices’ for implementation as well as a familiarity with common reasons why policies may fail. The course provides a layman’s overview of academic models and research on implementation while using case studies, group activities, or other interactive elements focusing on policies at the New York State government level.

 

 

Fundamentals of Web Design

This interactive workshop provides participants an opportunity to learn about and practice the fundamentals of web design. Topics will include use of color, audience engagement, simple and logical layouts, maximizing functionality, communication of key points, search optimization, page scan-ability, and basic html/css coding practices. This workshop is delivered in a computer lab setting. The target audience is employees who design and maintain websites for internal and external uses. Some familiarity with internet design and web programming is recommended.

 

 

Gangs 101: The Basics of Gang Laws, Graffiti, Hand Signs and Other Identifiers

This workshop will discuss the basics of gang culture and psychology. Topics will include gang structure and psychology. Participants will learn ways to identify gang members so they are able to intervene effectively and develop appropriate care plans.

 

 

Gender-Affirmative Treatment and Advocacy for Transgender Clients and Their Families (with CEUs)

This workshop will discuss a variety of topics related to working with transgender clients and their families. Topics include: basic concepts and language related to gender diversity and gender transition, specific interventions for working with transgender clients at various stages of the lifespan including: transgender youth and their families, transgender couples, and transgender parents, and gender-affirmative model that lays the foundation for all of these interventions and strategies for advocacy in schools, workplaces, and other settings (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker, and Licensed Marriage and Family Therapist continuing education units)

 

 

Geographic Information Systems for DOT: Advanced

This two-day workshop explores building geo databases, geocoding, and geoprocessing through hands-on examples and case studies. Participants also learn advanced applications using ArcGIS such as data integration, design, and modeling. Prerequisite: Familiarity with basic GIS concepts and applications. This workshop is provided for Department of Transportation staff on request of the Agency Liaison.

 

 

Getting the Respect You Deserve Through Communication and Understanding

This interactive half-day workshop focuses on developing an understanding of the workplace communication process. Participants will learn about the functions of and barriers to communication as well as the importance of feedback. The workshop explores the role that perception of self and others plays in effective communication. Participants will receive skills which will dramatically improve their communication and give them skills they can start using the day of the training. This workshop is part one of a three part series. Participants are encouraged to register for Part Two: I Hear You, Do You Hear Me? and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

 

 

Getting the Respect You Deserve Through Communication and Understanding (Train-the-Trainer)

This half-day workshop will prepare trainers to deliverGetting the Respect You Deserve Through Communication and Understanding. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part one of a three part Train-the-Trainer series. Participants are encouraged to register for Part Two: I Hear You, Do You Hear Me? (Train-the-Trainer) and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer) as well as the three corresponding half-day workshops.

 

 

Getting The Respect You Deserve Through Communication and Understanding (Videoconference)

This interactive half-day workshop focuses on developing an understanding of the workplace communication process. Participants will learn about the functions of and barriers to communication as well as the importance of feedback. The workshop explores the role that perception of self and others plays in effective communication. Participants will receive skills which will dramatically improve their communication and give them skills they can start using the day of the training. This workshop is part one of a three part series. Participants are encouraged to register for Part Two: I Hear You, Do You Hear Me? and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

 

 

Gluten-Free Diet for OPWDD (Videoconference)

This workshop, delivered via videoconference, will describe the principles of Celiac Disease and current testing and treatment methods. Testing, symptoms, diagnosis and treatment of Non-Celiac Gluten Sensitivity will be presented. This workshop will also discuss current research and treatments applying the Gluten-free diet to individuals with Developmental Disabilities. A thorough explanation of the many and varied nuances of a gluten-free diet will be offered. Upon successful completion of this workshop 5 contact hours, or 0.5 Continuing Education Units (CEUs) will be awarded.

 

 

Grant Writing

This workshop reviews the fundamentals of successful grant development in the public sector setting. It includes: searching for funding sources; analyzing program announcements; designing strategies; constructing scope of work narratives; drafting applicant qualifications; incorporating background information; and establishing need.

 

 

Grant Writing Basics (Videoconference)

This workshop reviews the fundamentals of successful grant development in the public sector setting. It includes: searching for funding sources; analyzing program announcements; designing strategies; constructing scope of work narratives; drafting applicant qualifications; incorporating background information; and establishing need. What is the grant maker looking for? How does one ensure the critical requirements are included in the proposal; and what are the eight basic components to creating a solid proposal package?

 

 

Grant Writing for DCJS

This workshop reviews the fundamentals of successful grant development in the public sector setting. It includes: searching for funding sources; analyzing program announcements; designing strategies; constructing scope of work narratives; drafting applicant qualifications; incorporating background information; and establishing need.

 

 

Group Design and Facilitation (with CEUs)

In this interactive workshop, participants will learn strategies to design groups, facilitate groups, address challenges that may emerge within the group, better understand group dynamics, and methods to measure group intervention effectiveness. Participants will learn strategies to effectively facilitate the group process with clients, including group design, group dynamics, facilitation, and outcome measures. (5.5 approved Licensed Master Social Worker and Licensed Clinical Social Worker continuing education units)

 

 

Group Skills for Trainers (Train-the-Trainer)

This workshop will address the components of a professional presentation style and identify proficient public speaking skills. This workshop will also focus on the skills every trainer needs to conduct effective training sessions that are interactive and engaging for adult learners. Group discussion skills such as focusing, postponing, inviting, side-stepping, and making connections will be taught through modeling and exploratory activities. Listening and assertion skills will be taught for presenting, processing discussion, and building group cohesiveness. Also, participants will learn how to work with challenging participants in training sessions. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Happy Healthy Gut: FODMAP, Gluten Free, or Other Diets for OPWDD

This workshop will show how food affects people's well-being and provides effective solutions for those suffering from common digestive disorders using diets like gluten-free, FODMAP and others. Cross-contamination of gluten-containing foods and gluten free foods. Items that may be contaminated with gluten like lipstick, medications, etc. Identifying individuals that might benefit from a FODMAP or other food elimination diet. Timeframe to determine success of food elimination diet. Specific guidelines to determine celiac disease.

 

 

Happy Healthy Gut: FODMAP, Gluten Free, or Other Diets for OPWDD (Videconference)

This workshop, delivered via videoconference, will show how food affects people's well-being and provides effective solutions for those suffering from common digestive disorders using diets like gluten-free, FODMAP and others. Cross-contamination of gluten-containing foods and gluten free foods. Items that may be contaminated with gluten like lipstick, medications, etc. Identifying individuals that might benefit from a FODMAP or other food elimination diet. Timeframe to determine success of food elimination diet. Specific guidelines to determine celiac disease.

 

 

How to Coach Employees Effectively for OMH

This two-day workshop will enable identified facility coaches to assist staff in embracing and enhancing the skills learned during the “Preventing and Managing Crisis Situations” (PCMS) course. During this workshop, PMCS coaches will learn: how to observe, mitigate, respond, and provide appropriate feedback for techniques/skills that individuals should be practicing and performing from the PCMS course.

 

 

How to Manage Risk of Sexually Offending Behavior by Persons with Developmental Disabilities for OPWDD

This workshop will introduce a risk assessment tool that utilizes a convergent approach called ARMIDLO-S. ARMIDLO-S combines an actuarial aproach with guided, clinical judgement, and is used to assess risk in persons with developmental disabilities. The primary components needed to manage re-offending risk effectively will be outlined. Common mistakes in risk management by teams will be presented and discussed.

 

 

How to Prepare a Witness for a Deposition

This workshop discusses how to best prepare witnesses for depositions, how to prepare them to defend that deposition once on the stand, and also to discuss the ethical considerations of witness preparation for depositions. Upon successful completion of this workshop, six (6) Continuing Legal Education (CLEs) credits will be awarded.

 

 

How to Testify in Court

This workshop is designed for individuals who provide factual and expert testimony in county, family, and state supreme courts. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Content is relevant for individuals who testify exclusively in administrative hearings; however, it is not issue-specific for individual agency settings.

 

 

Human Trafficking Awareness Train-the-Trainer

This two-day Train-the-Trainer will cover general awareness, identification of human trafficking victims, the NYS referral system and resources, and trauma-informed care. Participants will be able to deliver a 1/2 day workshop on the above topics.

 

 

I Hear You, Do You Hear Me?

This interactive half-day workshop spotlights the importance that verbal communication and active listening have in our conversations and our relationships. Employees often feel their voices are unheard and therefore feel disrespected. Through discussion and activities, participants will identify their own personal communication style, foster an understanding of the active listening process, and learn strategies and skills to minimize miscommunication as both the sender and receiver of the communication, particularly in cross-cultural contexts. This workshop is part two of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

 

 

I Hear You, Do You Hear Me? (Train-the-Trainer)

This half-day workshop will prepare trainers to deliver I Hear You, Do You Hear Me?. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part two of a three part Train-the-Trainer series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding (Train-the-Trainer) and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer) as well as the three corresponding half-day workshops.

 

 

I Hear You, Do You Hear Me? (Videoconference)

This interactive half-day workshop spotlights the importance that verbal communication and active listening have in our conversations and our relationships. Employees often feel their voices are unheard and therefore feel disrespected. Through discussion and activities, participants will identify their own personal communication style, foster an understanding of the active listening process, and learn strategies and skills to minimize miscommunication as both the sender and receiver of the communication, particularly in cross-cultural contexts. This workshop is part two of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Three: Understanding Misunderstanding: Communicating with Respect Across Differences.

 

 

IBM Quality Stage Training for DMV

Four-day course on concepts and techniques used in IBM InfoSphere QualityStage. Course covers definition of data quality and how to cleanse data using QualityStage, how to investigate data quality issues, and data reengineering based on the data investigation findings.

 

 

Identification and Reporting of Child Abuse in New York State--Online Workshop

This online workshop, which can be completed at your convenience during a three-week period, is targeted to those health care, counseling, and education professionals who are required to receive this training for licensure. This session meets the requirements of the mandatory New York State child abuse recognition and reporting requirements. A certificate will be issued upon completion of a short exam at the end of the workshop.

 

 

Identity Issues for Adopted Persons, Adoptive Parents, and Birth Parents (With CEUs)

This workshop will discuss how identity formation is more complex for adoption triad members due to relinquishment, lack of information, the merging of family backgrounds and society’s negative portrayal of adoption and triad members. Presentation will include information on the developmental stages of identity formation for adopted individuals with special focus on teenage years and transracial adoption. Recommendations for adoption practices and clinical interventions will be presented. Lecture will be followed by a documentary movie. (Includes 3 SED approved Licensed Master Social Work, Licensed Clinical Social Work, and Licensed Mental Health Counselor contact hours).

 

 

iGrafx Flowcharter Training for DMV

Course designed to shorten the learning curve and ensure effective usage of iGrafx FlowCharter, a tool to document business processes. Course supplies you with the skills and knowledge to make iGrafx FlowCharter work for you and your organization.

 

 

iGrafx Process Training for DMV

Course designed to accelerate effective usage of iGrafx Process, a tool for business process analysis. Course supplies participants with skills to make this state of the art simulation solution work for you and your organization. Topics include diagramming, data entry, modeling, and simulation.

 

 

Infection Control for OPWDD: Basic Concepts (Videoconference)

This half-day workshop is delivered through videoconferencing and is the second in a series of seven infection control workshops for the non-infection control nurse. This session will focus on basic infection control concepts including modes of transmission, transmission based precautions, personal protective equipment, and disposal of waste in non-hospital settings. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Infectious Agents and Their Control, Part 1 (Videoconference)

This half-day workshop is delivered through videoconferencing and is the fifth in a series of seven infection control workshops for the non-infection control nurse. This session will focus on common infectious agents, their description, mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: Scabies, lice, shingles, flu, pneumococcal disease, Lyme disease, Impetigo, and salmonellosis. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Infectious Agents and Their Control, Part 2 (Videoconference)

This half-day workshop is delivered through videoconferencing and is the sixth in a series of seven infection control workshops for the non-infection control nurse. This session will focus on less common infectious agents, their description, mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: Varicella, hepatitis, mononucleosis, meningitis, legionellosis, Norwalk Virus, and West Nile Virus. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Introduction (Videoconference)

This half-day workshop is delivered through videoconferencing and is the first in a series of seven infection control workshops for the non-infection control nurse. This session will serve as an introduction to infection control. Topics include basic definitions, chain of infection, and reportable diseases. Basic microbiology and host defense mechanisms will also be discussed. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Multi-Drug Resistant and Emerging Infectious Agents (Videoconference)

This half-day workshop is delivered through videoconferencing and is the final workshop in a series of seven infection control workshops for the non-infection control nurse. This session will focus on multi-drug resistant infectious agents, their description, and mode of transmission, incubation period, testing, treatment, management, and prevention. Infectious agents to be covered in this session are: MRSA, VRSA, VRE, C. Difficile, and TB. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Nursing Strategies (Videoconference)

This half-day workshop is delivered through videoconferencing and is the third in a series of seven infection control workshops for the non-infection control nurse. This session will focus on infection control strategies. Topics such as line list, concentric circles, primary vs. secondary contacts, isolation and consumer placement in non-hospital settings, and outbreak investigation/management/control will be covered. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control for OPWDD: Understanding Lab Results (Videoconference)

This half-day workshop is delivered through videoconferencing and is the fourth in a series of infection control workshops for the non-infection control nurse. This session will focus on the basic microbiology and laboratory tests used in infection control. When to use these tests and how to interpret the results will also be covered. Attendance at "Infection Control for OMRDD: Introduction" is recommended but not required. This workshop does not fulfill the mandated training requirement related to infection control needed for license renewal. Upon completion of this workshop, each participant will receive .3 Continuing Education Units (CEUs).

 

 

Infection Control to Renew Your License - Online Workshop

This online workshop, which can be completed at your convenience during a three-week period, is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. A certificate will be issued upon completion of a short exam at the end of the workshop.

 

 

Infection Control to Renew Your License for DOH

This half-day workshop is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. Upon completion of the workshop, a certificate of completion will be issued. This workshop is provided for Department of Health staff on request of the Agency Liaison.

 

 

Infection Control to Renew Your License for OMH

This half-day workshop is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. Upon completion of the workshop, a certificate of completion will be issued.

 

 

Infection Control to Renew Your License for OPWDD

This half-day workshop is targeted to those health care professionals who are required to receive this training for licensure renewal. Infection control regulations, enforcement of infection control standards, quality assurance and professional reliability will be addressed. This session meets the requirements of the Mandatory Infections Control Program for re-registration and licensing in New York State. Upon completion of the workshop, a certificate of completion will be issued.

 

 

Information Technology Leadership Development Program: Week 1

Part 1 of this seven-day program providing participants with the knowledge, skills, and tools necessary to lead and manage in Information Technology (IT) environments in New York State government. Participants will learn how to set goals, manage change, solve problems, communicate effectively, build strong teams and develop others, and more. This program is intended for IT managers from varying agencies that will enhance their ability to lead successfully within their state agency.

 

 

Information Technology Leadership Development Program: Week 2

Part 2 of this seven-day program providing participants with the knowledge, skills, and tools necessary to lead and manage in Information Technology (IT) environments in New York State government. Participants will learn how to set goals, manage change, solve problems, communicate effectively, build strong teams and develop others, and more. This program is intended for IT managers from varying agencies that will enhance their ability to lead successfully within their state agency.

 

 

Installing and Configuring System Center Operations Manager 2007 R2 for OAG

This 5-day workshop is intended to develop the necessary skills to install and manage Operations Manager 2007 R2 management servers and supporting roles. This workshop is intended for Windows Server 2003 or later administrators who have experience working within a Windows Active Directory domain environment and have a good understanding of Windows Server based network services. Familiarity with a support ticketing system is helpful.

 

 

Integrated Dual Diagnosis Treatment (IDDT) for OMH

This four-day workshop is designed for identified psychiatrists, psychologists, nurses, social workers, intensive case managers and rehabilitation staff at the Mt. Vernon Clinic and select healthcare staff from other Rockland Psychiatric Center clinics. This workshop will provide clinicians and counselors with an understanding of integrated dual diagnosis treatment including the core care principles and the IDDT Fidelity Scale. The workshop will cover how to conduct a five-step assessment and develop a treatment plan utilizing specific IDDT instruments and forms. Other workshop topics to be discussed include: matching interventions to a client's stage of treatment; Motivational Interviewing; and the application of cognitive and behavioral interventions to achieve and maintain recovery from substance abuse. This workshop is provided for the Office of Mental Health, Rockland Psychiatric Center staff on request of the agency liaison.

 

 

Integrating Cultural Competency in Social Work Practice with Latino Clients (with CEUs)

This course will focus on providing attendees with tools and information aimed at facilitating and strengthening awareness of Latino culture: understanding and valuing cultural difference in the provider/client relationship. Provides the opportunity for information gathering and skill development in integrating cultural competency skills in service delivery. (3 SED-Approved Contact Hours for LCSW & LMSW) 3 Contact Hours (NY LMSW & LCSW).

 

 

Interacting with the Public for Auditors for OMIG & Insurance

This workshop focuses on the interpersonal communication and customer service skills that auditors need when dealing with the public. Topics will include methods for presenting audit related information to various audiences, cultural sensitivity and competence, and techniques for managing conflicts or difficult situations. The importance of professionalism and ethical conduct when representing state agencies will also be discussed.

 

 

Interactive Intelligence Online Passport for HESC

The Interactive Intelligence (InIn) Online Passport is a one year subscription to all of InIn’s non-certification online courses. An unlimited number of individuals can access the online curriculum using one login anytime. One set of login credentials is provided and can be distributed to all users. Multiple users can log in at the same time using the same set of access credentials. The Online Passport contains a number of EduBytes, online classes and webinars that cover an array of topics in the Interaction Center environment. It is recommended that participants have a basic knowledge of the Microsoft Windows interface and familiarity with its terminology.

 

 

Interactive Presentations Using Technology

This workshop covers the use of new technology including interactive graphics, sounds, and videos to make presentations more interesting and easier to prepare. The workshop reviews the use of interactive technologies to enhance, and move beyond the PowerPoint slideshow to create a dynamic learning environment for presentations. Various types of hardware that could be utilized for these purposes will be discussed at the conclusion of this workshop.

 

 

Interdisciplinary Management of Dysphagia for OPWDD

This half-day workshop is designed for staff working in acute or long-term care settings with individuals with developmental disabilities or other neurological impairments and are experiencing some form of dysphagia, a swallowing/eating disorder. Signs, symptoms, possible causes, and therapeutic techniques will be reviewed. Upon completion of this workshop, each participant will receive 0.3 Continuing Education Units (CEUs).

 

 

Interdisciplinary Management of Dysphagia for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and is designed for staff working in acute or long-term care settings with individuals with developmental disabilities or other neurological impairments and are experiencing some form of dysphagia, a swallowing/eating disorder. Signs, symptoms, possible causes, and therapeutic techniques will be reviewed. Upon completion of this workshop, each participant will receive 0.3 Continuing Education Units (CEUs).

 

 

Interpersonal Communication Skills

This workshop examines interpersonal skills that are used in the workplace. Participants will learn how to manage relationships with their supervisor and peers, and how to improve listening skills to enhance the positive flow of information. The role of communication in effectively delegating work assignments, strengthening staff morale, improving face-to-face communication, and handling difficult situations in the workplace will also be addressed.

 

 

Interpretation of Lab Values in Mental Health Settings for OMH

This workshop assists mental health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities. Upon successful completion of this workshop 3 contact hours, or 0.3 Continuing Education Units (CEUs) will be awarded.

 

 

Interpretation of Laboratory Values

This workshop assists health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities.

 

 

Interpretation of Laboratory Values (with CEUs)

This workshop assists health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities. Upon successful completion of this workshop, 6 contact hours or .6 Continuing Education Units (CEUs) will be awarded.

 

 

Interpretation of Laboratory Values for OMH (with CEUs)

This workshop assists health care professionals in determining the most relevant diagnostic lab exams for specific diagnosis as well as the interpretation of specific results. Participants should have a working knowledge of the most commonly used diagnostic tests for specific disease entities in their facilities. Upon successful completion of this workshop, 6 contact hours or .6 Continuing Education Units (CEUs) will be awarded.

 

 

Interviewing and Note Taking

This workshop addresses the fundamental skills for conducting an interview and taking notes. Topics include preparation, the importance of accurate note taking, and techniques for efficient note taking. Participants will also learn basic interviewing skills such as conducting an interview, interpreting nonverbal behavior, and managing the uncommunicative interviewee.

 

 

Introduction to C# and .NET

This five-day course provides an intensive architectural overview of C# programming and the Microsoft .NET Development environment. It focuses on understanding how to design and develop Object Oriented applications. Specifically it will introduce you to the object model of .NET and more generally to the .NET Framework including ADO.NET, and Web Forms Programming. Visual Studio 2010 will be used to create and test C# applications. This class is meant for programmers with one or more years’ experience in some programming language.

 

 

Introduction to Geographic Information Systems (GIS) for ORPS

This two-day workshop will cover the basics of Geographic Information Systems (GIS) and ArcView. Topics to be discussed include vector vs. raster data, GIS file management, shapefile and geodatabase editing, basic map design, and rudimentary spatial querying/analysis. Transportation-specific topics of dynamic segmentation and its uses will also be discussed. Prerequisite: Some prior knowledge of the subject area.

 

 

Introduction to HTML and XHTML

This course provides an introduction to the (X)HTML language, while covering best practices in web page design and use of cascading style sheets (CSS). Participants will also learn about formatting text and images, creating hyperlinks, constructing a style rule, making nesting lists, and validating html for a webpage. No prior experience with HTML is required for this course.

 

 

Introduction to Java for Criminal Justice Professionals-Part 1

This multi-day course provides an introduction to Java programming for experienced programmers. Topics will include general introduction to Java, decision structures, loop structures, an introduction to methods, arrays, and object-oriented concepts. Participants will have ample opportunity for hands-on projects. Participants must also register for Introduction to Java for Criminal Justice Professionals, Part 2.

 

 

Introduction to Java for Criminal Justice Professionals-Part 2

This multi-day course continues an introduction to Java programming for experienced programmers. Topics will include object-oriented programming, file processing, advanced object-oriented concepts, relational database concepts, SQL, and JDBC. Participants will have ample opportunity for hands-on practice in criminal justice-related applications and projects. Participants must also register for Introduction to Java for Criminal Justice Professionals, Part 1.

 

 

Introduction to Linking GPS and GIS Applications

One-day workshop designed for professionals who want to incorporate the use of Global Positioning System (GPS) information into their Geographic Information System (GIS) projects. Course covers accuracy differences between various GPS equipment.

 

 

Introduction to MS Excel

This two-day course is designed for individuals new to Excel. Topics include spreadsheet terminology, exploring the Excel window, navigating workbooks, entering and editing data, entering and editing formulas, and working with multiple worksheets. No prior experience in Excel is necessary.

 

 

Introduction to Solution Focused Brief Therapy (with SW & MHC CEUs)

With a videotaped solution focused therapy session, panel discussion, and question and answer, participants will learn about solution focused brief therapy. An overview of solution-focused therapy will be discussed, along with assumptions inherent in the model. Videos of solution-focused sessions will demonstrate how therapists listen with solution-building ears and together with clients create useful conversations. All levels of understanding are encouraged to attend. (3 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor continuing education credits)

 

 

Investigative Interviewing

This workshop examines techniques for interviewing subjects, complainants, witnesses, victims, employees and other sources of information for purposes of fact-finding and obtaining information about compliance, violations, fraud, and abuse. It is designed for individuals who testify in administrative hearings and proceedings or conduct investigations. Topics include a discussion of the differences between interviews versus interrogations, how to prepare for them, their structure, when to take notes and strategies for detecting deception. The workshop relies on interaction between the instructor and students with real life examples, group projects videos and case studies.

 

 

Investigative Interviewing for DOH

This workshop examines techniques for interviewing subjects for purposes of fact-finding and obtaining information about compliance, fraud, and abuse. It is designed for individuals who testify in administrative hearings or other proceedings. Topics include discussion of legal parameters, strategies for handling reluctant and hostile interviewees, and the importance of accurate field notes. The workshop focuses on interviewing external witnesses involved in underlying cases. Scenarios such as interviewing an office worker in a Medicaid Fraud investigation, the school nurse in a child abuse case, or other Department of Health-related scenarios will be included.

 

 

Investigative Interviewing for OMH

This workshop examines techniques for interviewing subjects for purposes of fact-finding and obtaining information about compliance, fraud, and abuse. It is designed for individuals who testify in administrative hearings or other proceedings. Topics include discussion of legal parameters, strategies for handling reluctant and hostile interviewees, and the importance of accurate field notes. The workshop focuses on interviewing external witnesses involved in underlying cases. Scenarios such as interviewing an office worker in a Medicaid Fraud investigation, the school nurse in a child abuse case, or other Office of Mental Health-related scenarios will be included.

 

 

Investigative Interviewing for Tax and Finance

This workshop is for the staff from the Dept. of Tax and Finance; it examines techniques for interviewing subjects, complainants, witnesses, victims, employees and other sources of information for purposes of fact-finding and obtaining information about compliance, violations, fraud, and abuse. It is designed for individuals who testify in administrative hearings and proceedings or conduct investigations. Topics include a discussion of the differences between interviews versus interrogations, how to prepare for them, their structure, when to take notes and strategies for detecting deception. The workshop relies on interaction between the instructor and students with real life examples, group projects, videos and case studies.

 

 

Investigative Interviewing Techniques for the Department of Agriculture and Markets

This workshop examines interviewing and investigative techniques crucial to the investigative process with an emphasis on legal restrictions. It covers strategies for handling problem subjects, hostile and reluctant interviewees, and the importance of taking field notes. This workshop focuses on interviewing and investigations that may eventually lead to administrative action or other proceedings where it is important to obtain information relevant to compliance, fraud, abuse, and general fact-finding. Specific examples and case situations will be provided by the Department of Agriculture and Markets.

 

 

Investigative Interviewing: Advanced

This workshop examines advanced topics in investigative interviewing. Participants will practice interviewing techniques for different purposes and in different settings. Topics include understanding the interviewer's ethical responsibilities, detecting deception, and writing effective interview reports. Issues that arise with specific interviewees such as the elderly and children will be discussed. This workshop is intended for examiners, investigators, inspectors, auditors, attorneys, and other employees who interview external subjects. Prerequisite: Prior completion of the PSWP workshop "Investigative Interviewing" or a solid understanding of investigative interviewing concepts and techniques is recommended for all workshop participants.

 

 

Isolation and the Search for Connection: Borderline Personality Disorder (with CEUs)

In this workshop, experienced social workers will examine clinical and behavioral definitions, consider possible causes, examine new research, and share approaches to treating persons with Borderline Personality Disorder (BPD). Transference and countertransference will be addressed, in relation to the isolation, search for connection, and perceived danger in the everyday life of a person with BPD. (3 SED-Approved Contact Hours for LCSW & LMSW)

 

 

Java Fundamentals

The workshop provides an interactive, hands-on introduction to Java programming. Participants will learn fundamental Java concepts and methods including Object-Oriented Concepts, Decision Structures, Loop Structures, HTML, and File Processing. Participants will have an opportunity to practice programming skills using Java. This course is designed for programmers with no background in Java. Some background in computer programming and scripting languages is recommended, but not required.

 

 

Java: The Spring Framework 3.0

4-day course for experienced Java developers to use the Spring Application Framework to create simple and complex Web applications. Course focuses on Core and MVC modules. Students will build Web applications using Spring MVC framework to translate.

 

 

Joomla! Administering

This two-day workshop explores Joomla!, an open source content management system for building websites and other online applications. Joomla! is one of the most versatile and powerful platforms for building a scalable online presence. Participants will learn about Joomla! Architecture, modules, layouts, templates, and other topics related to administering a Joomla! Website. Some background in object oriented programming is recommended.

 

 

Joomla! Programming

This three-day workshop explores Joomla!, an open source content management system for building websites and other online applications. Joomla! is one of the most versatile and powerful platforms for building a scalable online presence. Participants will learn about securely extending and developing Joomla! Using templates and plug-ins. This workshop will include hands-on activities. Some background in object oriented programming is recommended.

 

 

Knowledge Transfer

This workshop provides a tool box that can be used to identify, capture, and disseminate institutional knowledge among an organization’s employees. This process can allow an organization to document standard practices and identify opportunities for innovation and process reengineering. Knowledge management techniques can be used in all types of organizations, and are particularly useful in organizations faced with retirements and downsizing. The majority of the workshop is spent reviewing different techniques organizations can use to identify, capture, and disseminate institutional knowledge in an environment of constrained resources. We also consider the social setting of knowledge sharing, barriers to sharing, and techniques for overcoming the barriers.

 

 

Knowledge Transfer for OMH

This workshop provides a tool box that can be used to identify, capture, and disseminate institutional knowledge among an organization’s employees. This process can allow an organization to document standard practices and identify opportunities for innovation and process reengineering. Knowledge management techniques can be used in all types of organizations, and are particularly useful in organizations faced with retirements and downsizing. The majority of the workshop is spent reviewing different techniques organizations can use to identify, capture, and disseminate institutional knowledge in an environment of constrained resources. We also consider the social setting of knowledge sharing, barriers to sharing, and techniques for overcoming the barriers.

 

 

Knowledge Transfer for the Office for the Aging

This workshop provides a tool box that can be used to capture institutional knowledge from employees who are near-retirement, or soon-to-be leaving long held positions. The workshop will provide instruction on how to best document duties, write procedures and other critical job processes and specialized knowledge so that information can be passed along to other workers. How to build systems and documentation processes that help make information available to several staff, rather than becoming "siloed" in isolated units and how to capture existing knowledge in order to create smooth transitions and not impede organizational work and processes will be covered.

 

 

Labor Management Committee Training for NYS Agencies

An assessment day prior to the start of the workshop and a two-day workshop provides the NYS agencies Labor/Management Committee with information and techniques on effective communication skills, as well as respect in the workplace best practices. A brief overview of basic labor relations principles and committee organization will be given. The focus of the workshop will center on effective communication and conflict resolution skills including: listening versus hearing; communicating when in conflict; breaking the cycle of mistrust; and how to handle difficult situations such as lack of focus and lack of respect. Agenda building and how to run successful meetings will also be covered.

 

 

Labor Management Committee Training for OPWDD

This workshop is tailored to meet the specific needs of the labor-management committee for the Office for People with Developmental Disabilities. The training can include, but is not limited to, assisting labor-management committees in building and developing their working relationships with one another, providing an overview of the principles and practices of effective committee operations, including agenda development, pre-meeting preparation, and problem solving. A brief overview of PEF/NYS Contract Article 24, basic labor relations principles, and committee organization will be given.

 

 

Labor-Management Committee Training for DOL

This workshop is tailored to meet the specific needs of the labor-management committee for the Department of Labor. The training can include, but is not limited to, assisting labor-management committees in building and developing their working relationships with one another, providing an overview of the principles and practices of effective committee operations, including agenda development, pre-meeting preparation, and problem solving.

 

 

Labor-Management Committee Training for DOT

This one-day workshop provides the Department of Transportation Labor Management Committee with information and techniques on effective communication skills, as well as respect in the workplace best practices. A brief overview of Basic labor relations principles and committee organization will be given. The focus of the workshop will center on effective communication and conflict resolution skills including: listening versus hearing; communicating when in conflict; breaking the cycle of mistrust; and how to handle difficult situations such as lack of focus and lack of respect.

 

 

Labor-Management Committee Training for NYS DOCCS

An assessment day prior to the start of the workshop and a two-day workshop provides the NYS Department of Corrections and Community Supervision Labor/Management Committee with information and techniques on effective communication skills, as well as respect in the workplace best practices. A brief overview of basic labor relations principles and committee organization will be given. The focus of the workshop will center on effective communication and conflict resolution skills including: listening versus hearing; communicating when in conflict; breaking the cycle of mistrust; and how to handle difficult situations such as lack of focus and lack of respect. Agenda building and how to run successful meetings will also be covered.

 

 

Labor-Management Committee Training for NYS OMH (Kingsboro)

This two-day workshop provides the NYS Office of Mental Health Labor/Management Committee with information and techniques on effective communication skills, as well as respect in the workplace best practices. A brief overview of basic labor relations principles and committee organization will be given. The focus of the workshop will center on effective communication and conflict resolution skills including: listening versus hearing; communicating when in conflict; breaking the cycle of mistrust; and how to handle difficult situations such as lack of focus and lack of respect. Agenda building and how to run successful meetings will also be covered.

 

 

Labor-Management Committee Training for WCB

This two-day workshop provides the Worker's Compensation Board Labor Management Committee with information and techniques on effective communication skills, as well as respect in the workplace best practices. A brief overview of basic labor relations principles and committee organization will be given. The focus of the workshop will center on effective communication and conflict resolution skills including: listening versus hearing; communicating when in conflict; breaking the cycle of mistrust; and how to handle difficult situations such as lack of focus and lack of respect.

 

 

Leadership Development Program: Week 1

Part 1 of this seven-day program providing participants with the knowledge, skills, and tools necessary to lead and manage in New York State government. Participants will learn how to set goals, manage change, solve problems, communicate effectively, build strong teams and develop others, and more. This program is intended for managers from varying agencies that will enhance their ability to lead successfully within their state agency.

 

 

Leadership Development Program: Week 2

Part 2 of this seven-day program providing participants with the knowledge, skills, and tools necessary to lead and manage in New York State government. Participants will learn how to set goals, manage change, solve problems, communicate effectively, build strong teams and develop others, and more. This program is intended for managers from varying agencies that will enhance their ability to lead successfully within their state agency.

 

 

Leadership Skills for Psychiatric Nurses for OMH

This workshop is designed for nurses who want to learn leadership skills that will enable them to delegate tasks and effectively supervise LPNs and unlicensed caregivers on a day-to-day basis. Participants will learn techniques for gaining staff support and commitment, ways to get work done while maximizing resources, and effective time management. Participants will learn how to break down communication problems so they can deal effectively with conflict and handle mistakes correctly. Additional topics, such as how to create an atmosphere of trust and special considerations will also be explored.

 

 

Legal and Public Ethics of Social Networking and Online Activity

This workshop will review the ethical implications of social networking from a variety of perspectives relating to law and public legal practice. After reviewing the variety of available frameworks for ethics discussions and the backdrop of legal and public ethics laws, workshop participants will look at reports of ethical issues that have arisen in relation to social networking and online activity. The ethical implications of investigating public employees’ social networking and online activities will be covered, as will the ethical and professional implications of public lawyers’ use of these technologies. To the extent necessary to more fully evaluate the ethical questions, state and federal technology law will be discussed, but these will not be the focus of the program. The day will include both full class instruction and small group exercises. Six (6) Continuing Legal Education credits in Ethics will be awarded with this class.

 

 

Legal Issues for Nurses

This workshop explores the legal and ethical parameters of the nursing practice within the health care industry. Topics include the elements of negligence, sound charting, patient's rights and autonomy, informed consent, termination of medical treatment, and death and dying. An overview of the litigation process and the implications of the managed care medical model will also be discussed. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Legal Updates Regarding Sex Offenders

This half-day workshop focuses on the most recent legal developments pertaining to sex offenders in New York State and impacting interstate compacts. This course is not designed specifically for attorneys, but does cover new legislation and policies concerning sex offenders. Topics include sex offender registration rules, and legal issues surrounding treatment and monitoring of sex offenders.

 

 

Legal Writing for Attorneys: Advanced

This workshop reviews techniques for clear, well-organized, and effective legal writing. The preparation of legal documents, memoranda of law, contracts, and letters will be covered. Upon successful completion of this workshop, six (6) Continuing Legal Education Credits in Skills will be awarded.

 

 

Legal Writing for Non-Attorneys

This workshop provides an introduction to basic legal writing principles for employees who are not attorneys but must deal with legal materials and documents. The workshop provides an understanding of legal writing formats, applications of legal rules in a persuasive argument, an explanation of commonly used legal terms and phrases, and how to incorporate a plain English writing style into legal documents.

 

 

Legal Writing for Non-Attorneys for DOT

This workshop provides an introduction to basic legal writing principles for employees who are not attorneys but must deal with legal materials and documents. The workshop provides an understanding of legal writing formats, applications of legal rules in a persuasive argument, an explanation of commonly used legal terms and phrases, and how to incorporate a plain English writing style into legal documents.

 

 

LGBTQ Youth: Clinical Strategies to Support Sexual Orientation and Gender Identity (with CEUs)

This workshop will provide clinicians with effective clinical strategies for coming out, bullying, suicide, anxiety, shame, depression, self-harming, making healthy choices, thriving in school, and options for guiding gender transition. (7.5 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, and Licensed Marriage and Family Therapist continuing education credits)

 

 

Liability in the Computer Age for DPS

This half-day workshop will discuss the liability state agencies face during the computer age. The workshop will cover the following topics: liability involved in the daily use of computers, the internet, and other technologies (i.e. PDAs, smart phones); liability and risk of using Wi-Fi (including abiding by open access policies); copyright infringement (downloading music or videos and the origins of copyright); and expectation of privacy (or lack thereof). In addition, the course should cover how to limit liability and how far liability can be limited. Upon successful completion of this workshop, three (3) Continuing Legal Education (CLE) credits in Professional Practice will be awarded.

 

 

Maintaining Positive Interactions in Difficult Situations (with CEUs)

This workshop provides participants with an understating of the risks of difficult situations, different types of communication, and ways to reduce violent situations. Participants will begin to identify the role they play in difficult situations to help reduce conflict, increase safety and help reach a solution. Role-playing and other hands-on techniques designed to develop skills for dealing with difficult situations will be practiced. (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker continuing education credits)

 

 

Managing Change for Nurse Administrators

This workshop is designed to give nurse administrators the theoretical knowledge and practical skills needed to effectively manage change from a supervisory perspective. Topics to be discussed in this workshop include: the change process, building trust, and change management strategies and tools.

 

 

Managing Diversity in the Classroom (Train-the-Trainer)

This workshop is designed to enhance participants’ understanding of how his/her own background can impact communication style, choice of words, body language, and mannerisms, and how these may affect trainees from different backgrounds. Additionally, this workshop will help participants learn to create a training environment that values and encourages the expression of diverse perspectives and experiences and model their approach to cross-cultural encounters as characterized by an open mind, a willingness to learn from each other, mutual respect and objectivity. Participants will learn how to appropriately prepare for diverse needs in the classroom and manage unexpected diversity issues that may arise during a training. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs ) will be awarded.

 

 

Managing Multiple Priorities

This workshop is designed to help develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in today's fast-paced work environments. Participants will learn how to take control of their workday to help enhance productivity and success while minimizing stress.

 

 

Managing Multiple Priorities (Train-the-Trainer)

This two-day course consists of a first day of the basic Managing Multiple Priorities course. The workshop is designed to help develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in today's fast-paced work environments. Participants will learn how to take control of their workday to help enhance productivity and success while minimizing stress. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills.

 

 

Managing Multiple Priorities for DCJS

This workshop is designed to help develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in today's fast-paced work environments. DCJS supervisors will learn how to take control of their workday to help enhance productivity and success while minimizing stress. This course would be a part of a supervisory training program for new or newer supervisors at DCJS. A new supervisor who gets promoted often has their work load increased, as they will have to figure out who to juggle several responsibilities and ensure they are all done correctly. A supervisor has to monitor attendance and leave, be a mentor, assign work, get assignments from their supervisor(s), work with other supervisors in the same title to meet the mission of the agency and more. This course will help them balance all of what is expected of them as a new supervisor at DCJS.

 

 

Managing Multiple Priorities for OMH

This workshop is designed to help mental health clinicians develop skills in setting goals, prioritizing, and managing simultaneous responsibilities and activities in a fast-paced work environment. Participants will learn how to take control of their workday to help enhance productivity and success while minimizing stress.

 

 

Managing Public Meetings

This workshop is designed for professionals who represent their agencies at public meetings. Participants will explore tools and techniques for planning the presentation, keeping the meeting on target, and diffusing troublesome situations so that the meeting becomes a "win-win" encounter.

 

 

Managing Public Meetings for SEMO & OHS

This workshop is designed for professionals who represent their agencies at public meetings. Participants will explore tools and techniques for planning the presentation, keeping the meeting on target, and diffusing troublesome situations so that the meeting becomes a "win-win" encounter.

 

 

Managing Workplace Conflict for OPWDD

In this interactive workshop, participants will learn ways to improve their communication skills with other team members and across teams, resolve arguments, and reduce workplace conflict. The workshop provides practical tools and techniques for conflict management and dispute resolution. Topics include individual styles for resolving conflict, avoiding communication misunderstandings when communicating by email, and determining how differences impact communication. The focus is upon improving team work through better communication and effective problem solving.

 

 

Managing Workplace Conflict for SUNY Downstate

In this interactive workshop, participants will learn ways to improve their communication skills with other team members and across teams, resolve arguments, and reduce workplace conflict. The workshop provides practical tools and techniques for conflict management and dispute resolution. Topics include individual styles for resolving conflict, avoiding communication misunderstandings when communicating by email, and determining how differences impact communication. The focus is upon improving team work through better communication and effective problem solving.

 

 

Math Refresher

This workshop provides a review of applied mathematics and measurement. Participants will add, subtract, multiply and divide with whole numbers, fractions, decimals, and percents. The workshop will also include calculating averages, ratios, proportions and rates, along with converting decimals to fractions and fractions to percents. Participants will have an opportunity to solve common workplace problems using appropriate mathematical formulas and techniques.

 

 

Media Savvy Social Work

This workshop focuses on ways to develop social work leadership and innovation through media outreach to the public. The workshop includes systematic ways that, through media, social workers can connect with vast segments of the population who might never consider seeing or using a social worker. Advocacy, education, and critical issue advancement will be discussed. Upon completion, participants will be awarded up to 4 contact hours applicable for New York State social work licensure.

 

 

Medical-Surgical Certification Preparation

This two-day workshop for experienced medical-surgical nurses will help participants prepare for the AACN RN-BC exam or MSNCB CMSRN exam by offering a comprehensive review of medical-surgical nursing practice. This review will include nursing practices when caring for a patient with cardiovascular, pulmonary, endocrine, gastro-intestinal, neurologic, renal, or hematologic problems. Test taking strategies will also be discussed. Upon successful completion of this workshop, 13 contact hours or 1.3 Continuing Education Units (CEUs) will be awarded.

 

 

Medical-Surgical Certification Review for SUNY Upstate Medical Center

This two-day workshop for experienced medical-surgical nurses will help participants prepare for the AACN RN-BC exam or MSNCB CMSRN exam by offering a comprehensive review of medical-surgical nursing practice. This review will include nursing practices when caring for a patient with cardiovascular, pulmonary, endocrine, gastro-intestinal, neurologic, renal, or hematologic problems. Test taking strategies will also be discussed. Upon successful completion of this workshop, 13 contact hours or 1.3 Continuing Education Units (CEUs) will be awarded.

 

 

Medication Safety: Identifying and Preventing Errors

This half-day workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery.

 

 

Medication Safety: Identifying and Preventing Errors (with CEUs)

This half-day workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery. Upon successful completion of the workshop, .3 Continuing Education Units (CEUs) will be awarded.

 

 

Medication Safety: Identifying and Preventing Errors for OMH

This half-day workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery.

 

 

Medication Safety: Identifying and Preventing Errors for OMH (with CEUs)

This half-day workshop discusses how to reduce medication errors and the efficacy of various prevention strategies. Participants will develop an understanding of drug safety and quality issues through a review of the literature and case studies. The workshop will highlight the nature and causes of medication errors, the impact on patients, and the differences in causation, impact, and prevention across multiple points of health care delivery. Upon successful completion of the workshop, .3 Continuing Education Units (CEUs) will be awarded.

 

 

Microsoft Exchange Server 2007, Advanced Training Package for OAG

This 5-day workshop is intended for OAG IT Professionals who have experience with MS Exchange Server 2007 or previous Exchange Server versions. This workshop includes an introduction to installing and managing MS Exchange Server 2007, recovering messaging servers and databases using MS Exchange Server 2007, and monitoring and troubleshooting MS Exchange Server 2007, as well. Advanced topics such as designing a high availability messaging solution will also be covered.

 

 

Monitoring: The Systems Approach for DOS

This two-day workshop will provide participants with a brief overview of the Community Services Block Grant (CSBG) Act, and the NYS role in monitoring eligible entities. In addition, this workshop will provide participants with information regarding their authority as monitors and their mandate to monitor the whole agency through an examination of Information Memorandums (IM) 49, 61, 82, 94, 97 and 102, NASCSP’s Monitoring Standards and Self-Assessment Tool, and Office of Management and Budget (OMB) Guidance.

 

 

Motivational Interviewing: Basic Skills

This two-day workshop is designed for human services professionals and is especially applicable to those working in addictions treatment. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

 

 

Motivational Interviewing: Basic Skills for OCFS

This two-day workshop is designed for Office of Family Services professionals and is especially applicable to those working within the juvenile justice program. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

 

 

Motivational Interviewing: Basic Skills for Parole

This two-day workshop is designed for NYS Division of Parole professionals and is especially applicable to those working within the criminal justice system. The workshop will explore the stages of change; review the general principles of Motivational Interviewing; review the "building blocks" of effective motivational approaches; and discuss the early strategies that are central to this model. Participants will practice the skills of Motivational Interviewing through role-play and simulation. Upon completion of this workshop, 12 clock hours towards initial or renewal credentialing for CASAC will be awarded.

 

 

MS Access: Fundamentals for Department of Agriculture and Markets

The two-day course begins with the basics and progresses through several modules which cover databases, tables and records, forms, and queries. Participants will also learn about reports, managing database interfaces, and data management with MS Access.

 

 

MS Access: Intermediate Skills for Department of Agriculture and Markets

This two-day course builds upon basic Microsoft Access skills to help students become power users. Modules in this course cover how to manage data and data entry; create forms, macros, and dialog boxes; create and use SQL queries; and split databases.

 

 

MS Excel for DCJS

This two-day course is designed for individuals with beginner level knowledge of MS Excel 2013. The first day’s topics include spreadsheet terminology, exploring the Excel window, navigating workbooks, entering and editing data, entering and editing formulas, and working with multiple worksheets. The second day will take what the participants have learned and apply it to workbooks used in their every day jobs.

 

 

MS Visual Studio 2010 SP1

This four-day workshop provides an intensive architectural overview of the Microsoft .NET Development environment and the Common Language Runtime (CLR) using VB as the language of choice. It focuses on understanding how to develop applications and reusable classes that take advantage of the features exposed through the CLR. Specifically it will introduce you to the object model of .NET and more generally to the .NET Framework including ADO.NET, and Windows Forms Programming. It will be conducted using Visual Basic 2010.

 

 

Multicultural Aspects of Play Therapy (with CEUs)

This workshop will discuss play therapy as a cross-cultural language and discuss how health-seeking behaviors within a culture affects participation in play therapy or any type of mental health therapy. Recommendations for culturally inclusive toys for the playroom will be discussed. Examples of how transference and countertransference from a personal experience as an African Caribbean perspective will be shared by the presenter. (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist continuing education units)

 

 

Negotiating Skills

This workshop provides a solid foundation in basic negotiation techniques. Participants will learn how to be effective negotiators not only in terms of influencing people but also in exerting better control over time and resources. Topics include preparing for negotiation, the negotiation process, key factors in successful negotiations, and negotiating to achieve mutual benefits.

 

 

Negotiating Skills for DOB

This half-day workshop provides a solid foundation in basic negotiation techniques. Participants from the Department of Budget (DoB) will learn how to be effective negotiators not only in terms of influencing people but also in exerting better control over time and resources. Topics include preparing for negotiation, the negotiation process, key factors in successful negotiations, and negotiating to achieve mutual benefits.

 

 

Negotiating Skills for DPS

This workshop provides a solid foundation in basic negotiation techniques. Participants from the Department of Public Service (DPS) will learn how to be effective negotiators not only in terms of influencing people but also in exerting better control over time and resources. Topics include preparing for negotiation, the negotiation process, key factors in successful negotiations, and negotiating to achieve mutual benefits.

 

 

Network Basics

This workshop is designed for computer professionals who need a basic introduction to the main components of a computer network. Participants will learn about key terms and services, such as DNS, DHCP, and Active Directory. Participants also will examine network infrastructure components, such as routers, switches, and cabling. Specific troubleshooting techniques will be demonstrated.

 

 

Network Security: An Introduction

This workshop provides attendees with basic security concepts related to physical and logical networks, wired and wireless networks, Ethernet, TCP/IP, network components, topologies, and architectures. The workshop provides a fundamental understanding of how networks work and the types of threats they face. By the conclusion of this workshop, participants will understand available defenses against attacks, such as firewalls and intrusion-detection devices. This workshop is designed for employees working in network operations. It is strongly suggested that participants attend Introduction to Networks or have equivalet knowledge before attending this workshop.

 

 

New York State Leadership Institute Session

The fifteen-day program is designed to increase the leadership effectiveness of participants by providing tools and strategies to successfully meet complex challenges in NYS government. Participants will explore leadership principles and practices, examine their personal leadership strengths and development opportunities, and strengthen their business acumen, ability to lead others, lead change, drive results and build coalitions.

 

 

Notary Public Training

This half-day workshop is designed to educate individuals on the legal terminology, concepts, and clauses contained within the framework of the NYS Notary booklet. It also provides an in-depth review of proper notarization procedures – procedures that can cost an agency or organization thousands, if handled improperly. This workshop is for those preparing for Notary Public licensure and for those who already are public notaries, but need refresher material and updates.

 

 

Nurse Leadership Development

This three-day course will equip participants with the essential skills to lead teams and create motivating work environments that foster trust and accountability. Lecture, assessment and engaging activities will address real-world issues with practical skills. Participants will learn new skills while enhancing existing competencies.

 

 

Nursing Documentation

This workshop provides nurses with information needed to develop concise, professional, and legally correct patient documentation that accurately reflects the assessment, plan, intervention and evaluation of the patient’s condition. Various issues related to documentation, such as the use of abbreviations, documentation of informed consent, and treatment refusal will also be discussed. Standards for documentation set by the Joint Commission on Accreditation of Healthcare Organizations will be included.

 

 

Nursing Documentation for OMH

This half-day workshop provides nurses with information needed to develop concise, professional, and legally correct patient documentation that accurately reflects the assessment, plan, intervention and evaluation of the patient’s condition. Various issues related to documentation, such as the use of abbreviations, documentation of informed consent, and treatment refusal will also be discussed. Standards for documentation set by the Joint Commission on Accreditation of Healthcare Organizations will be included.

 

 

Nutrition and Disease Management in an Aging Population

This workshop reviews the medical management of diseases where diet modifications are prescribed in the treatment of the patient. An examination of the nutritional concerns of an aging population and those patients with cardiovascular disease are also included in this workshop.

 

 

Nutrition and Disease Management in an Aging Population for OMH

This workshop reviews the medical management of diseases where diet modifications are prescribed in the treatment of the patient. An examination of the nutritional concerns of an aging population and those patients with cardiovascular disease are also included in this workshop. Upon completion of this workshop, .6 Continuing Education Units (CEUs) will be awarded.

 

 

NYS Budget Process

This two-day workshop provides an overview of the New York State budget process focusing on the primary forces at play in developing, negotiating, and adopting the budget. Budget documents, recent reform proposals, and other fiscal information will be reviewed so that participants will gain a better understanding of the budget and the organizations that shape it.

 

 

NYS Highway Law and the Land Surveyor

One-day workshop on NYS Highway Law and related case law. Topics include legislative, statutory and common laws for creating and discontinuing of public and private highways. Up to .6 Continuing Education Units (6 PDHs) awarded upon completion.

 

 

Obesity: Treatment across the Disciplines

This workshop is designed for all members of the healthcare team and discusses the roles each discipline can play in decreasing patient weight gain and assisting obese clients achieve safe weight loss. Risk assessment, risk factor modification, and weight management strategies will also be covered. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

OMB Super Circular for DOS

This one day interactive workshop will provide participants an overview of the major changes coming in administering Federal money. The participant will walk away with a practical assessment of policies and procedures that may need to be modified in their respective agency to be in compliance with the upcoming changes. The workshop will cover the new rules and regulations and highlight changes from the current situation. Further, practical ways to address the new requirements will be discussed, as well as areas to take advantage of new opportunities to decrease red tape and increase efficiencies in the organizational operations. In addition to highlighting the upcoming changes, best practices for grant funded organizations will be reviewed and reinforced.

 

 

OMH Professional Writing Skills Program

This workshop series is comprised of five individual sessions that are designed to improve the writing and English composition skills for OMH professional staff by moving beyond grammar, punctuation and writing mechanics. The workshop will teach concrete ideas and include practical exercises and assignments in topics such as stages of the writing process, different forms of writing and different parts of the written product. Homework will be assigned for completion during work hours.

 

 

On Board Diagnostics Enforcement Training for DMV

This three-day workshop is designed to help motor vehicle investigators analyze data from On Board Diagnostic (OBD) tools for enforcement of the emissions program. Participants will be taught how to access data and determine fraudulent OBD testing in order to develop cases and present those cases before an administrative law judge in court. The workshop will include classroom discussion and hands on activities using vehicle scan tools and their various service modes.

 

 

Online Continuing Legal Education Workshops from NACLE

These online workshops, which can be completed at your convenience, are for PEF-represented and M/C attorneys who are interested in earning CLE credits. Multiple titles are available for registered participants to choose from. Currently, several courses are available: Cross Examination Techniques, Summation: A Work in Progress, Opening Statements, Constructing and De-Constructing a Contract, Introduction to Mental Health Law for one (1) CLE credit each; The Rules of Evidence for 6.5 CLE credits; Trial Advocacy Techniques for two (2) CLE credits; Ethical Implications and Social Media and Ethics – Dropping the Hot Potato for one (1) ethic CLE; Ethics in the Wake of the New Rules of Professional Conduct for two (2) ethics CLEs. CLE affidavits are made available directly from NACLE upon request for credit and completion of the course. Upon completion of enrollment, participants will be provided with an instructional document and an email including course instructions and account details.

 

 

Oppositional, Defiant, and Disruptive Children and Adolescents: Non-medication Approaches to the Most Challenging Behaviors (with CEUs)

Children and adolescents with ODD, ADHD, Asperger's, anxiety, mood and disruptive disorders provide constant challenges. You will learn new and effective non-medication strategies for your clients' most challenging behaviors including: tantrums, running out/away, noncompliance, refusing to work/help, bullying, lack of follow through, and not following directions. Walk away with immediate strategies for out of control behaviors and techniques for emotional regulation along with long-term treatment strategies. With case studies and action-oriented handouts, you will leave this seminar with solutions to turn your most challenging kids around. (7.5 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor continuing education credits)

 

 

Oracle 10g Database Administration I

This five-day course is designed to give you a firm foundation in basic database administration. In this class, you'll learn how to install and maintain an Oracle database. You will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. You will also learn how to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam.

 

 

Oracle 11g Database Administration I

This five-day course is designed to give you a firm foundation in basic database administration. In this class, you'll learn how to install and maintain an Oracle database. You will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. You will also learn how to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam.

 

 

Oracle 11g Database Administration I Exam Review

This half-day workshop is for the Oracle 11g Certified Professional program participant in preparation for an Oracle 11g Database Administration I (DBAI) examination. This session will cover general DBAI concepts and principals, and will also cover specific topics and questions that participants need to review in order to successfully pass the DBAI exam. A combination of lecture, group discussion, and question/answer period will be used in this exam review workshop. Note: When delivered to a group of participants who have prior experience with this exam, no specific topics or questions regarding the exam will be permitted; only general concepts will be allowed for discussion.

 

 

Oracle 11g Intro to SQL

In this five-day course, students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects. Students learn to control privileges at the object and system level. This course covers creating indexes and constraints, and altering existing schema objects. Students also learn how to create and query external tables. Students learn to use the advanced features of SQL in order to query and manipulate data within the database, use the dictionary views to retrieve metadata, and create reports about their schema objects. Students also learn some of the date-time functions available in the Oracle Database. This course discusses how to use the regular expression support in SQL.

 

 

Oracle 11g Program with PL/SQL

This five-day course introduces students to PL/SQL and helps them understand the benefits of this powerful programming language. Students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. Students learn to create anonymous PL/SQL blocks as well as stored procedures and functions. Students learn to develop, execute, and manage PL/SQL stored program units such as procedures, functions, packages, and database triggers. Students learn the basic functionality of how to debug functions and procedures using the SQL Developer Debugger. Students also learn to manage PL/SQL subprograms, triggers, declaring identifiers and trapping exceptions. Students are introduced to the utilization of some of the Oracle-supplied packages. Additionally students learn to use Dynamic SQL, understand design considerations when coding using PL/SQL, understand and influence the PL/SQL compiler, and manage dependencies.

 

 

Oracle 11g SQL Exam Review

This half-day workshop is for the Oracle 11g Certified Professional program participant in preparation for an Oracle SQL examination. This session will cover general SQL concepts and principals, and will also cover specific topics and questions that participants need to review in order to successfully pass the SQL exam. A combination of lecture, group discussion, and question/answer period will be used in this exam review workshop. Note: When delivered to a group of participants who have prior experience with this exam, no specific topics or questions regarding the exam will be permitted; only general concepts will be allowed for discussion.

 

 

Oracle 11g: Database Administration I Boot Camp

This three-day course will focus on the Oracle database architecture covered in the full 5-day Admin I workshop, and will serve as an in-depth Oracle Certified Associate examination preparation, as well. All components of exam preparation will be covered in this three-day, intensive boot camp workshop.

 

 

Oracle Database 11g: Administration Workshop II Release 2

This five-day course takes the database administrator beyond the basic tasks covered in DBAI. Participants will gain a deeper understanding of backup and recovery, concepts and architecture that support backup and recovery, along with the steps of how to carry it out in various ways and situations, including how to define and test your own backup and recovery scenarios. Participants will learn how to manage memory effectively and how to perform some performance evaluation and tuning tasks, including using some of the advisors. All types of flashback technologies, scheduling jobs inside and outside of the database, and controlling system resource usage are also covered.

 

 

Oracle Database 11g: New Features for Administrators

This five-day classroom course gives you the opportunity to learn about and practice with the new change management features and other key enhancements in Oracle Database 11g Release 1 and Release 2. Topics covered include the benefits and use of the new features in managing change, diagnosing and recovering from problems, ensuring high availability, improving scalability and performance, strengthening security, and several other areas of particular interest to database administrators. In addition, hands-on practice sessions help reinforce understanding of the new capabilities.

 

 

Oracle Policy Modeling for Policy Experts

This course provides many hands-on exercises with Oracle's leading policy automation and modeling product. It is highly recommended for anyone working with Policy Modeling, or collaborating with a Policy Automation project team. All team members that complete the course will understand the key concepts and terminology for Policy Automation projects. The course is aimed at a non-technical audience, with a basic working knowledge of Microsoft Word being the only recommended prior knowledge.

 

 

Oracle Policy Modeling: An Introduction

This Oracle Policy Automation training introduces you to the skills and tools for capturing, analyzing, publishing and maintaining business policies and regulations. Working hands-on, you'll learn how you can efficiently use this fast and accurate policy modeling, guidance and decision automation solution.

 

 

Orthometric Heighting with GPS

The seminar introduces the practice of orthometric heighting with Global Position System (GPS) receivers. Topics include a “taxonomy” of heights and heighting systems, the relevant parts of the GPS error budget, NGS-suggested guidelines of practice, and a large-scale example. This workshop is designed for land surveyors and other related titles. No prior knowledge about GPS positioning is required, but attendees who already use GPS surveying will be better prepared. Upon completion of this workshop, up to .6 Continuing Education Units (6 PDHs) will be awarded.

 

 

Palliative Care Across the Lifespan for SUNY Downstate

This workshop is designed for nurses working in an acute care setting. The workshop will explain palliative care, what it encompasses and the many issues involved with caring for a dying patient. Topics that will be covered include the disease processes of common terminal illnesses, symptom management, pain management, and nutrition. Ethical and legal issues, dealing with caregivers and bereavement will also be discussed. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Palliative Care in Community Settings

This workshop focuses on palliative care delivered in community settings. The workshop will provide an explanation of palliative care, what it encompasses, and issues involved with caring for a dying patient. The disease processes of common terminal illnesses, symptom management, pain management, and nutrition will also be covered, as well as ethical and legal issues, dealing with caregivers and bereavement. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Pentaho Data Integration for Database Developers

Five-day course providing foundational theory, best practices, design patterns, and hands on exercises utilizing Pentaho Data Integration to maximize the value of data to an organization. Course is designed for database developers and administrators.

 

 

Person Centered Planning, Mobility & Orientation Training

This hands-on interdisciplinary workshop series will provide OPWDD health care staff with tools and approaches that can be used to plan with a person, instead of for a person allowing them to support the needs, wants and growth of deaf-blind individuals . Workshop participants will learn standard orientation and mobility skills with adaptations specifically designed for consumers who are deaf-blind. The workshop will include an overview of the deaf-blind population, insight into deaf-blind culture and strategies for communication with the public, staff and peers. The workshop will also include information about augmentative and alternative communication including the use of tactile sign language, object schedules and pre-printed messages in Braille.

 

 

Pharmacology and Function - the Impact of Medication on Mobility and Movement for OPWDD

This workshop will provide participants with information on the impact of both prescription and non-prescription medications on movement and function and how to use this knowledge to make appropriate rehabilitative treatment plans. This session will provide participants with clinically useful strategies to answer questions about pharmacology in rehabilitation. Medications that are most likely to have an adverse or favorable effect on mobility or movement and client characteristics that increase the probability of an adverse drug event will be addressed. Upon successful completion of this workshop, 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Poverty and the Brain (With CEUs)

This half-day workshop presents information on how the chronic stress of poverty can significantly affect the cognitive, social, and emotional development of children. Focuses on the effects of poverty on the developing brain along with specific research-based strategies to use in successfully working with clients living in poverty. This workshop will be highly interactive and will include lecture, videos, and group discussion. (3 SED-Approved Contact Hours for LCSW & LMSW)

 

 

Poverty and The Brain (with CEUs) for OTDA

The workshop will cover recent research that has shown how the chronic stress related to poverty can significantly affect cognitive, social, and emotional development. We will focus on how issues common in economically impoverished communities, such as community loss, childhood adversity, and interpersonal trauma, contribute to negative outcomes in youth and adults (i.e., poor physical and mental health, less education, greater chance of substance use disorders, etc.) that then also contribute to economic poverty. Strategies for engagement and intervention will be shared so that participants have the opportunity to translate theory and knowledge into practice. (3 approved Licensed Master Social Worker and Licensed Clinical Social Worker continuing education credits)

 

 

Practical Applications in Business Analysis for IT Professionals

One-day, hands-on course covering key practices in business analysis for IT professionals. Course focuses on common scenarios that participants encounter. Topics include fundamentals like project definition and ‘path to a solution’ problem solving framework.

 

 

Prescriptive Play Therapy for Treating Childhood Trauma (with CEUs)

In this workshop you will be introduced to the ways in which clinicians can integrate play and expressive arts therapies into trauma focused treatment. The program will draw upon theory, current research, and case vignettes. You will participate in experiential activities for further understanding of best practice and developmentally appropriate intervention. You will gain an understanding of the biopsychosocial impact of trauma and the robust power of play and trauma focused therapy in healing the wounds of trauma and creating pathways toward resilience. (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker, and Licensed Marriage and Family Therapist continuing education units)

 

 

Presentation Skills for Non-native English Speakers

This two-day workshop is designed to help non-native English speakers master techniques for adjusting accent and non-verbal cues particular to an ethnic background. It explores the fundamentals of presentation skills and delivery techniques, and through exercises and practice sessions, participants learn how to manage the fear of public speaking and how best to present a message.

 

 

Principles of Investigative Techniques for DOT

This two-day workshop provides employees with an introduction to the investigation process for purposes of fact-finding and information gathering in regards to compliance, violations, fraud, and abuse. The course covers four main topics: investigative interviewing, note taking, preparing investigative reports, and testifying. The course examines techniques for interviewing various subjects including: complainants, witnesses, victims, and employees. Additionally, participants will learn how to prepare for and conduct investigative interviews, strategies for detecting deception, when and how to take notes, how to prepare investigation reports using interview notes, and how to present testimony based on the investigation process. The workshop relies on interaction between the instructor and participants with case studies and practical exercises.

 

 

Professional Ethics for Accountants and Auditors (with CPEs)

This workshop will discuss the general guidelines for the professional conduct of accountants and auditors in state government. The workshop will discuss the code of ethics in professional associations as stated in the American Institute of CPA’s (AICPA) for Certified Public Accountants and the Institute of Internal Auditors (IIA) for Certified Internal Auditors, as well as examples of ethical issues which specifically confront government accountants and auditors. Upon completion of this workshop, up to 6 Continuing Professional Education (CPE) credits in Ethics will be awarded to requesting participants.

 

 

Professional Ethics for Land Surveyors and Engineers

This half-day workshop will discuss general ethical guidelines for the professional conduct of land surveyors and engineers. The workshop will discuss codes of ethics from professional associations such as the National Society of Professional Surveyors and the American Society of Civil Engineers. Participants will review case studies and engage in group discussions. Upon completion of this workshop, 2.75 ethics PDHs will be awarded. No continuing education credits will be awarded for partial attendance

 

 

Professional Presentation Delivery Skills

This workshop is designed for individuals who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

 

 

Professional Presentation Delivery Skills for DPS

This workshop is for those who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants learn how to organize and develop effective presentations, and how to manage nervousness when speaking in public.

 

 

Professional Presentation Delivery Skills for Tax and Finance

This workshop is designed for staff from the Dept. of Tax and Finance who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

 

 

Professional Presentation Skills

This workshop is designed for individuals who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

 

 

Professional Presentation Skills for DOCCS

This workshop is designed for individuals who speak at or moderate meetings, deliver presentations, or participate in panel discussions. Participants will explore the guidelines for crafting and making effective presentations, the importance and role of the speaker, and how to manage nervousness associated with speaking in public. Topics include the organization and development of a presentation, an analysis of voice and diction skills, audience interaction, awareness of body language, effective listening, use of visual aids, and the role of humor.

 

 

Professional Writing for Workforce Development Professionals

This workshop provides an advanced discussion of writing skills which includes using appropriate language for the audience; common mistakes; clarity and concision; and revision practices. After this one-day workshop, participants will submit a final piece of writing which will be critiqued by the instructor. A follow up phone and/or email discussion of the work will be provided, as well. NOTE: Professional Writing: Mechanics (Online) is a prerequisite for this course.

 

 

Professional Writing: Composition

This workshop provides an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed.

 

 

Professional Writing: Composition for Non-Native English Speakers

This workshop provides participants with an overview of essential writing skills that include developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed and the barriers to clear writing in the English language by non-native English speakers.

 

 

Professional Writing: Composition for OCFS

This workshop provides an overview of essential writing skills that includes developing and organizing ideas, choosing a focus for writing, and using appropriate language for the audience. Participants will focus on writing skills within the context of the larger writing process, approaching a writing task from pre-writing through revisions. Writing tone, style, and technique will also be addressed.

 

 

Professional Writing: Mechanics

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation.

 

 

Professional Writing: Mechanics (Half-Day)

This 1/2 day workshop provides participants with a continuation of the review of the mechanics of writing that began in the Writing Mechanics (Online) workshop. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation. Writing Mechanics (Online) is a prerequisite for this workshop.

 

 

Professional Writing: Mechanics for Non-Native English Speakers

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation. This workshop focuses on the basics of grammar and writing mechanics and the barriers to clear writing in the English language by non-native English speakers.

 

 

Professional Writing: Mechanics for OCFS

This workshop provides participants with a review of the mechanics of writing including word choice and sentence structure. The workshop includes a review of the parts of speech, phrases and clauses, and the use of modifiers. Participants will also review the rules of punctuation.

 

 

Professional Writing: Reports

This workshop focuses on the role of business reports, how to structure and organize a report, and the purpose and design of status and progress reports. Participants will learn the proper construction and utilization of business charts, graphs, tables, and graphics.

 

 

Professional Writing: Reports for OCFS

This workshop focuses on the role of business reports, how to structure and organize a report, and the purpose and design of status and progress reports. Participants will learn the proper construction and utilization of business charts, graphs, tables, and graphics.

 

 

Programming with ASP.NET

This five-day workshop provides an intensive architectural overview of ASP.NET as a Web Development environment. It focuses on the Architecture of the System.Web namespace, and discusses how to efficiently use .NET to produce an enterprise web presence. We will be using Visual Studio .NET 2010.

 

 

Project Management for Civil Service

This workshop will provide an overview of project management basics for those with no knowledge or experience in project management methodologies. The workshop will include fundamentals of selling a project, setting project goals, creating a statement of work, project risks, planning project tasks, executing the project and closing the project.

 

 

Project Management for ITS

This two-day workshop will develop and formalize basic project management skills in leaders on project teams who may already be managing projects. Topics included are an overview of the project lifecycle, PMI’s project management basics, PM roles and responsibilities, overview of project schedules including estimating techniques, dependencies and critical path, establishing project baselines, project status reporting and project closure.

 

 

Project Portfolio Management (PPM) in New York State

This workshop will cover PPM, the centralized management of processes, methods and technologies used by project managers and project management offices (PMOs) to analyze and collectively manage current or proposed projects based on numerous key characteristics. Participants will learn how use PPM strategies in a public sector setting to determine the optimal resource mix for delivery and to schedule activities that best achieve an agency’s or unit’s operational goals, while considering constraints imposed by stakeholders, strategic objectives and real-world external factors.

 

 

Pronunciation Power: Asian Primary Language Origin

This four session workshop is for participants whose primary language origin is Asian. Through exercises and practice sessions, workshop participants will learn how to improve pronunciation using appropriate intonation, word stress and other strategies. Each two-hour session will provide participants with the necessary skills and tools to be more competent, confident and effective oral communicators in their work assignments with colleagues and external customers. This workshop is structured as four two-hour sessions. Participants are required to attend all four sessions and to complete homework assignments between sessions.

 

 

Pronunciation Skills for Non-native English Speakers

This workshop will be presented in two ½ day sessions. It is designed to help non–native English speakers to master techniques for adjusting accent and non-verbal cues particular to an ethnic background. Through exercises and practice sessions, workshop participants will learn how to improve pronunciation using appropriate intonation, word stress and other strategies. Each ½ day session will provide participants with elementary skills to better communicate in diverse settings.

 

 

Psychological Assessment for Individuals with Intellectual Disabilities for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and provides an overview of the tools and techniques available to clinicians faced with the diagnostic challenge of working with individuals with Moderate, Severe, and Profound intellectual impairments and co-occurring mental illness. Specific instruments and strategies for assessing behavioral and psychiatric disorders will be presented and discussed.

 

 

Psychopharmacology Update for OMH

This half-day workshop explores the neurobiological basis of mental disorders and the impact of psychotropic medications. Psychopharmacological therapeutic approaches as well as newer medications for neurological disorders will be discussed.

 

 

Psychopharmacology Update for OMH (with CEUs)

This half-day workshop explores the neurobiological basis of mental disorders and the impact of psychotropic medications. Psychopharmacological therapeutic approaches as well as newer medications for neurological disorders will be discussed. Upon successful completion of this workshop, 0.3 Continuing Education Units (CEUs) will be awarded.

 

 

Psychotropic Medications Update for DOCCS

This workshop for health care professionals explores diagnoses and treatments requiring the use of psychotropic medications. Therapeutic dosages and administration of these medications will be described, as well as the potential for their abuse in clinical and non-clinical settings. Also to be discussed are possible drug interactions. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Public Involvement in Decision Making for DOT

This two-day workshop deals the public's involvement in the decision-making process. Successful public involvement means addressing the public's procedural, psychological, and substantive needs. Participants in this workshop will learn about and practice the many aspects of decision making involving the public. Topics to be covered include identifying stakeholders, developing public involvement plans, interviewing and surveying techniques, and the use of information technology in the public decision-making process. The content of this workshop, including case studies, deals specifically with transportation and engineering projects.

 

 

Public Sector Budget Development

This workshop provides an overview of analytical techniques and tools to consider when developing a public sector budget, which include cost benefit analysis, revenue forecasting, and outcome-oriented budgeting techniques.

 

 

Public Speaking

This workshop focuses on the skills needed to give a successful presentation including: controlling tension, understanding your audience, and using decisive language.

 

 

Public Speaking Skills for Non-native English Speakers

This workshop will be presented in two ½ day sessions. It is designed to help non–native English speakers with fundamental presentation skills and delivery techniques. Through exercises and practice sessions, workshop participants will learn how to manage the fear of public speaking and how to best present a message. Each ½ day session will provide participants with elementary skills to better communicate when speaking in a group setting.

 

 

Quantitative Research Design Train-the-Trainer

This is a 3-day Train-the-Trainer workshop to prepare participants with limited data analysis and quantitative research design experience to train a 1-day Quantitative Research Design workshop to NYS Employees. Day 1 will be comprised of the actual 1-day workshop that participants will receive, and will cover the following content: research design, graphical representation, and basic numeric descriptive statistics. Excel 2007 will be used as the tool to accomplish this. Days 2 and 3 will cover the details and in-depth understanding of ideas that trainers will need in order to be fully prepared to deliver the technical aspects of the content. Participants will be provided with a PowerPoint presentation to be used in their future training, as well as a Facilitator’s Guide to assist them in their delivery. A Participant’s Guide will also be provided for prospective workshop participants.

 

 

Respectful Interactions for OPWDD

This half-day workshop is for primary caregivers for individuals with disabilities that, while in their care, may exhibit behavior that is considered socially unacceptable, rude, hurtful, or put the individual or those around him or her in danger. The workshop will focus on how to help staff handle these behaviors in ways that promote respect, safety, growth, and their relationship with the individual. Utilizing small and large group interactive activities, staff will be introduced to the DETER method, a method which promotes depersonalizing, empathizing, tone, engaging, and referring.

 

 

Responding Constructively to Challenging Workplace Behaviors for OPWDD

This half-day workshop provides participants with skills on how to react and respond to difficult situations, understand motivations behind what may be perceived as negative behavior, recognize their own communication style, and cope with conflict. Role playing and other hands-on techniques designed to develop these skills will be practiced.

 

 

Responding to Challenging Behavior in a Correctional Setting

This ½ day workshop is designed for professional staff who work in a correctional setting, including health care, education, security, probation, parole, transportation, and training settings. It provides participants with a variety of techniques for preventing, interpreting, and responding to challenging behavior. Workshop participants will apply behavioral support principles to actual situations through discussion, observation, and role-playing. This workshop will be of great interest to staff working in secure settings, as well as others who handle challenging behavior on a regular basis

 

 

Responding to Challenging Student Behavior

This workshop is designed to provide classroom teachers with a variety of techniques for preventing, interpreting and responding to challenging student behavior. Workshop participants will apply behavioral support principles to actual teaching situations through discussion, observation, and role-playing. The workshop will be of great interest to staff working in secure settings and others who deal with challenging student behavior.

 

 

Responding to Challenging Student Behavior for OCFS

This workshop is designed for teachers and vocational instructors in the Office of Children and Family Services. It provides classroom teachers with a variety of techniques for preventing, interpreting and responding to challenging student behavior. Workshop participants will apply behavioral support principles to actual teaching situations through discussion, observation, and role-playing. This workshop will be of great interest to staff working in secure settings and others who deal with challenging student behavior.

 

 

Responding to Medical Emergencies for DOCCS

This workshop is designed for healthcare professionals working in correctional settings. This workshop will discuss how to respond to medical emergencies such as cuts or lacerations due to stabbing; fractures; chest pain; stroke; acute respiratory distress; psychosis; and suicide attempts. The workshop will emphasize the setting of priorities, prompt clinical decision-making, care pathways, and the need for timely diagnostics. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Risk Assessment and Risk Manageability of Individuals with Developmental Disabilities Who Offend Sexually

This two-day workshop focuses on the latest research on successfully supporting individuals with ID/DD in community residential settings. The workshop will include training on the use of the ARMIDILO-S dynamic risk management tool as a guide for treatment planning, risk manageability, supervision reduction and transition issues from institution settings to community.

 

 

Root Cause Analysis

This workshop provides an in-depth look at Root Cause Analysis. It provides a comprehensive review of the analytical and investigative processes used to determine causative factors, and the development and application of interventions/approaches that will eliminate and/or manage the factors necessary to prevent occurrences and reoccurrences. To facilitate system implementation, participants will have the opportunity to discuss issues of concern, and practice the components of the Root Cause Analysis process and promote problem resolution.

 

 

Ruptures and Repairs – Using Attachment Theory to Inform Clinical Social Work Practice (With CEUs)

The purpose of this workshop will be to expose intermediate and advanced practitioners to attachment theory. Participants will learn key concepts of the theory, apply these concepts to practice situations, analyze how practitioner and client experiences of privilege and oppression intersect with attachment theory’s application in practice and begin to form strategies to promote client change using the theory. By the end of the workshop, participants will be able to use attachment theory to guide techniques to promote client change. (3 SED-Approved Contact Hours for LCSW & LMSW)

 

 

SAP BusinessObjects: Web Intelligence Advanced Report Design

One-day advanced workshop on Web Intelligence report design. Participants will learn techniques such as combined queries and sub-queries, character and date string functions, hyperlink functionality, and calculation contexts.

 

 

SAP BusinessObjects: Web Intelligence Report Design

Two-day workshop on Web Intelligence report design. Topics include Interactive Analysis core functions and documents with queries, designing Interactive Analysis reports, and enhancing data presentation in reports

 

 

Sensory Processing in Everyday Life: An effective tool for supporting people with developmental disabilities

This workshop is designed for health care professionals working with people with developmental disabilities. The workshop will provide participants with an understanding of sensory processing patterns and how they can affect a person’s ability to manage everyday tasks. Topics to be discussed include sensory processing concepts, self-regulation strategies, and how to harness a person’s strengths to support participation in everyday life. Participants will learn how interpret the meaning of behaviors in context from a sensory processing point of view so they can plan contextually relevant interventions that support individuals in their daily routines .

 

 

Serving Those Who Have Served - Military Cultural Competency

One-day workshop on military cultural competency. Participants will learn about military structure, culture and cycles of deployment. Topics will include risk factors, reintegration, and invisible wounds. Suicide and suicide prevention also covered.

 

 

Sexuality and the Intellectually Disabled for OPWDD

This workshop is designed for OMRDD clinicians who work with individuals with intellectual disabilities. The workshop will explore the challenges associated with developing positive sexuality and will assist clinicians in understanding: what constitutes a typical sexual development; strategies that promote healthy sexuality in individuals with intellectual disabilities; and non-aversive behavior interventions aimed at addressing risk factors within this population.

 

 

Sleep Positioning: Assessing Consumers with Multiple Disabilities for Optimal Sleep Positioning for OPWDD

This workshop is designed for physical and occupational therapists who work with individuals with multiple disabilities and discusses sleep positioning as a vital component to the overall 24-hour postural management and care for individuals with severe motor impairment. The workshop covers nighttime positioning, screening, intervention options, and evaluation. A hands-on practicum allowing participants to assess individuals for nighttime positioning needs, conduct a history, perform a mat exam and work with wedges is also included. Upon course approval from RESNA, 6 contact hours, or 0.6 Continuing Education Units (CEUs), will be awarded for successful completion of this course.

 

 

Sourcing in the Public Sector

This course provides the participant with a comprehensive overview of the sourcing process within the public sector. Essential elements, including pre-sourcing planning, needs assessment, specifications, scope of work, deliverables, procurement strategies, value analysis, and internal control processes, are explored. Determining the appropriate sourcing method, preparing the relevant sourcing invitation document, managing the acquisition process, evaluation of response submissions, and contract awards will also be covered. In addition, the course will examine trends, technology developments, and the effects of both on the processes. Practical examples, discussion, group exercises and case studies will be used throughout the course. 24 contact hours via the National Institute of Government Purchasing.

 

 

Spanish for the Psychiatric Hospital and Correctional Setting

This four-day workshop is designed for OMH health care professionals who work with Spanish speaking clients. The objective of this workshop is to teach basic Spanish to health care professionals with limited (or no prior) Spanish knowledge. This will assist them when interviewing, examining and treating Spanish-speaking clients. Participants will learn common Spanish phrases to use when interviewing a patient, getting a personal history, and determining current health status and chief complaint. Emphasis will be on communication for emergencies. Ways to overcome language communication barriers and cultural competency will also be discussed.

 

 

Spirituality and Social Work

This workshop provides an evidence-based practice framework for the clarification of the participants’ values, provides opportunities for the continuing acquisition of knowledge of diverse spiritual traditions, and encourages the development of spiritually-sensitive practice interventions. (3 SED-Approved Contact Hours for LCSW & LMSW)

 

 

Structured Query Language (SQL) Advanced

This workshop goes beyond the basics of SQL to modify the information contained in databases that is usable by report writers, web sites or other mediums. Lectures and exercises will focus on extracting and manipulating information from databases through SQL. The workshop assumes that users have a basic understanding of relational database concepts.

 

 

Structured Query Language (SQL) Basics

This workshop will cover the basics of SQL to effectively transform information contained in databases into information that is usable by report writers, web sites or other mediums. Lectures and exercises will focus on extracting and manipulating information from databases through SQL. The workshop assumes that users have a basic understanding of relational database concepts.

 

 

Substance Abuse and Aging (with CEUs)

This one-day workshop raises awareness of substance abuse and the elderly. Because the subject of substance abuse and the elderly is widely misunderstood and under-estimated, it is the goal of this course to raise awareness of the issue, help participants learn to assess the problem, discuss the issues involved in the misunderstanding of the problem, and develop strategies for intervention. Upon completion, participants will be awarded up to 6 contact hours applicable for New York State social work licensure.

 

 

Supplier Relationship Management for NYS Procurement Professionals

This course covers the segmentation approach to Supplier Relationship Management. It addresses the following learning objectives: Discuss the levels of SRM; Describe the segmentation approaches to strategies, values, risks, and tactics; Explain the single most critical aspect of supplier relationship management: continuity of supply; Describe how SRM is a systematic approach to reduce risk and improve value; Provide discussions of need to recognize and quantify the continuity of goods and services from external suppliers in an extended supply chain; and Identify key characteristics of the environment, underlying management concepts and strategies, and examples of innovative approaches to managing and measuring the supplier base.

 

 

System Center Configuration Manager (SCCM) for Tax & Finance

This five-day course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. The course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. The use of remote tools and managing mobile devices will also be covered.

 

 

Technical Writing for IT Professionals

This workshop provides systems analysts, programmers, network professionals, and project managers with skills to communicate clearly to non-technical readers. Participants will learn how to simply present complex technical information.

 

 

Telephone Triage

This workshop is designed for registered nurses working for the Office for People with Developmental Disabilities. This workshop will discuss the RN’s role in telephone triage and identify related standards of care. Workshop participants will learn how to conduct a meaningful interview and patient assessment by phone. In addition, participants will learn how to utilize protocols appropriately, document interaction, and identify areas of legal risk and how to avoid them. Upon successful completion of this workshop 7.5 contact hours, or 0.75 Continuing Education Units (CEUs) will be awarded. This continuing nursing education activity was approved by Arkansas Nurses Association, an accredited approver by the American Nurses Credentialing Center’s COA.

 

 

Telephone Triage for OPWDD (Videoconference)

This workshop is designed for registered nurses working for the Office for People with Developmental Disabilities. This workshop will discuss the RN’s role in telephone triage and identify related standards of care. Workshop participants will learn how to conduct a meaningful interview and patient assessment by phone. In addition, participants will learn how to utilize protocols appropriately, document interaction, and identify areas of legal risk and how to avoid them.

 

 

Testifying at Administrative Hearings for Auditors for OMIG and DFS

This workshop is designed for auditors who provide factual and expert testimony regarding audit findings during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to auditors testifying in administrative hearings will be presented.

 

 

Testifying at Administrative Hearings for OMIG

This workshop is designed for individuals who provide factual and expert testimony during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to Office of Medicaid Inspector General will be included.

 

 

Testifying at Administrative Hearings for OMIG and Insurance

This workshop is designed for individuals who provide factual and expert testimony during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to Office of Medicaid Inspector General and Insurance Department will be included.

 

 

Testifying at Administrative Hearings for OMIG for Auditors

This workshop is designed for auditors who provide factual and expert testimony regarding audit findings during Administrative Hearings. Topics include the difference between standard and opinion testimony, preparation with the trial attorney, and the most effective methods for delivering testimony in court. Case studies specific to Office of Medicaid Inspector General with specificity towards the specific needs and concerns of auditors.

 

 

The Aging Brain: Assessments, Treatments and Interventions for Alzheimer’s Disease and Other Dementias (with CEUs)

Effectively understand and intervene with Alzheimer’s disease and other dementias that affect your geriatric patients. Identify the cognitive implications of the aging process in general, its effects on individual patients, and the pathological changes and functional manifestations specific to Alzheimer’s disease and other dementias. Walk away with the tools necessary to differentiate the diagnostic criteria for various types of dementias seen in older adults, including Alzheimer’s disease, Vascular Dementia, Parkinson’s disease, Fronto-Temporal Dementia and Lewy Body Dementia. (7.5 approved Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor continuing education credits)

 

 

The Forensic Mental Health Professional: An Overview of Responsibilities, Regulations, and Issues (with CEUs)

This workshop will provide an overview of NYS Criminal Procedure Laws 730 and 330.20 statues that govern the processes by which individuals who have committed a crime while presenting with symptoms of mental illness move from incarceration to community treatment. This workshop will also assist workers in using an interdisciplinary approach in writing the forensic mental health report. (6 approved Licensed Master Social Worker, Licensed Clinical Social Worker, and Licensed Mental Health Counselor continuing education units)

 

 

The Sarbanes-Oxley Act for Auditors

This workshop will cover the Sarbanes-Oxley Act and its impact on New York State employees. It will provide a review of key provisions of the act, including the scope of the term "issuer" (public companies whose stock is traded on an exchange, or "Over-The-Counter"); strengthening of audit committees; improper influence on audits; internal financial controls; code of ethics; Chief Executive Officer (CEO) and Chief Financial Officer (CFO) certification of disclosure; other disclosure enhancements, such as off-balance sheet transactions; substantive transactional provisions, such as forfeiture by an issuer's CEO and CFO of any bonuses, or incentive compensation; accurate, complete, and timely determination of materiality and disclosure obligations; fair representation of financial condition and results; high quality audit and review of public company financial statements; preventing conflict of interest; and proper retention of audit documents and records.

 

 

The Standards for Internal Auditing

This one-day workshop is designed for Internal Auditors and will help improve auditing skills by following the most widely-accepted, world-wide standards for the practice of internal auditing. The International Professional Practices Framework (IPPF) is the conceptual framework that organizes authoritative guidance promulgated by The Institute of Internal Auditors. IPPF guidance includes mandatory and strongly recommended guidance. The workshop covers the entire IPPF, with particular focus on the new and changed standards which become effective January 1, 2011. The code of ethics, definition of internal auditing, and standards are reviewed in detail. The strongly recommended guidance in position papers, practice advisories, and practice guides is reviewed at a high level. Upon completion of this workshop, participants will receive 8 Continuing Professional Education (CPE) credits.

 

 

Training Needs Assessment and Evaluation (Train-the-Trainer)

This workshop will begin with an examination of the instructional system design model known as ADDIE. The workshop will then explore the first and last components of this model, Analysis and Evaluation. Participants will learn both the steps to conducting a training needs assessment and the range of data collection techniques. The workshop will also focus on the four levels of training evaluation and the various methods used to approach each level. A brief presentation and activity will address the usage of data collected from all levels of evaluation. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills. Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Transitioning to College and Work with an Autism Spectrum Disorder (with CEUs)

This workshop will provide a general overview and more detailed insights into related autism profiles as seen in teens and young adults. The co-occurrence of mental conditions, use of strengths and best practices for clients with this profile will be discussed. This workshop will cover the challenging transitions of those on the autism spectrum. Best practices for managing the world of higher education. As well as a review why employment is such a challenge for those with an Autism Spectrum Disorder. Discussion of creative strategies and innovative approaches to address these employment challenges. (5.5 approved Licensed Master Social Worker and Licensed Clinical Social Worker continuing education units)

 

 

Trauma, Attachment, Affect Dysregulation and Shame: Treating the Seeds and the Cycle of Self-Destructive Behaviors (with CEUs)

This interactive workshop will cover clients with insecure or disorganized attachment issues, histories of prior trauma, abuse or neglect, or overwhelming developmental stressors who often lack the ability to engage in appropriate affect regulation. As a result, they are vulnerable to self-destructive strategies to self-soothe and could lead to an increasing likelihood of chronic self-harm. Explore the relationship between trauma, affect dysregulation, self-harm, and learn how triggering events, negative cognitions, and dissociation fuel their chronic and cyclical nature. Participants will learn healthier coping strategies for clients that replace their long-standing self-harming behaviors. Explore the idea of “working with” self-destructive behaviors and de-coding their deeper meaning while learning how to avoid the power struggles. An alternative “safety contract” CARESS, will be presented. (6 approved Licensed Master Social Work, Licensed Clinical Social Work, Licensed Mental Health Counselor, Licensed Creative Arts Therapist, Licensed Marriage and Family Therapist continuing education credits)

 

 

Understanding and Controlling Invasive Aquatic Species

This interactive workshop discusses strategies for studying and controlling invasive Aquatic species. Participants will learn about the impact of invasive aquatic species on local ecosystems. Topics include how invasive aquatic species travel, what traits make them invasive, approaches for identifying and documenting invasive populations of aquatic species, and related legal restrictions. Participants will also practice identifying aquatic species in various habitats. Content of this workshop will deal with aquatic species and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

 

 

Understanding and Controlling Invasive Insects

This interactive workshop discusses strategies for studying and controlling invasive insect species. Participants will learn about the impact of invasive insects on local ecosystems. Topics include how invasive insects travel, what traits make them invasive, approaches for identifying and documenting invasive insect populations, and legal restrictions related to insects. Participants will also practice identifying insect species in various habitats. Content of this workshop will deal with insects and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

 

 

Understanding and Controlling Invasive Plants

This interactive workshop discusses strategies for studying and controlling invasive plant species. Participants will learn about the impact of invasive plants on local ecosystems. Topics include how invasive plants travel, what traits make them invasive, approaches for identifying and documenting invasive plant populations, and legal restrictions related to plants. Participants will also practice identifying plant species in various habitats. Content of this workshop will deal with plant life and ecology specific to New York State. Some background in environmental science is recommended. Upon completion of this workshop, .3 Continuing Education Units (3 PDHs) will be awarded.

 

 

Understanding GPS Surveying Statistics

This one-day workshop is designed for surveyors, engineers, and other professionals who use Global Positioning System (GPS) receivers to perform and process surveys. Participants will learn foundational probability and statistical concepts, the observation error budget, the role of redundancy, adjustments of observations, and adjustment of networks. Upon completion of this workshop, up to .6 Continuing Education Units (6 PDHs) will be awarded.

 

 

Understanding Local Governments

This workshop provides an entry-level overview of the structure, powers, and functioning of local governments and their interaction with the state. Topics include the constitutional nature of local governments, incorporation, and annexation. Participants will also review the importance of regional planning and the powers of local government.

 

 

Understanding Misunderstanding: Communicating with Respect Across Differences

This half-day workshop will help participants to learn the skills for respectful communications across the broad ranges of differences that define our diversity: generation, gender, race, culture, etc. Participants will use case studies and other interactive learning activities to identify personal communications preferences and develop skills that maximize verbal and listening effectiveness for better workplace relationships. Strategies covered in this workshop will enable the development of a personal action plan for improved communication with others. This workshop is part three of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Two: I Hear You, Do You Hear Me?.

 

 

Understanding Misunderstanding: Communicating with Respect Across Differences (Train-the-Trainer)

This half-day workshop will prepare trainers to deliver Understanding Misunderstanding: Communicating with Respect Across Differences. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. This workshop is intended for experienced trainers with strong platform and presentation skills. This workshop is part three of a three part Train-the-Trainer series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication (Train-the-Trainer) and Understanding and Part Two: I Hear You, Do You Hear Me? (Train-the-Trainer) as well as the three corresponding half-day workshops.

 

 

Understanding Misunderstanding: Communicating with Respect Across Differences (Videoconference)

We all bring our diversity to the workplace. This half-day workshop will help participants to learn the skills for respectful communications across the broad ranges of differences that define our diversity: generation, gender, race, culture, etc. Participants will use case studies and other interactive learning activities to identify personal communications preferences and develop skills that maximize verbal and listening effectiveness for better workplace relationships. Strategies covered in this workshop will enable the development of a personal action plan for improved communication with others. This workshop is part three of a three part series. Participants are encouraged to register for Part One: Getting the Respect You Deserve Through Communication and Understanding and Part Two: I Hear You, Do You Hear Me?.

 

 

Updating Your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008

This 5-day workshop covers installing and configuring Windows Server 2008 and Windows Server 2008 Active Directory infrastructure. Participants will learn about how to add and configure Windows Server Core roles, explain the new backup infrastructure, and identify new and improved networking features with Windows Server 2008. The workshop will also cover configuring Hyper-V virtual machines, identifying considerations when upgrading from a windows Server 2003, installing and configuring Active Directory Federation Services, Active Directory Lightweight Directory Services, and Active Directory Rights Management Services. Discussion of new features in AD DS auditing, AD DS auditing, Failover Clustering, and Network Load Balancing will also be included.

 

 

Use of Advanced Behavioral Techniques for Individuals with Intellectual Disabilities for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and highlights some of the recent research on effective behavior planning for individuals with Moderate, Severe, and Profound intellectual impairments, focusing on positive and proactive techniques that reduce the need for restrictive interventions. Current best practice treatment strategies for this population will be discussed.

 

 

Using Dialectical Behavior Therapy (with CEUs)

This workshop will discuss Dialectical Behavior Therapy (DBT) an effective treatment for a variety of complex problems, including eating disorders and substance abuse. It has been used in a variety of settings and with a variety of audiences. (3.5 approved Licensed Master Social Worker and Licensed Clinical Social Worker continuing education units)

 

 

Using SMART Boards

This half-day day workshop is for teachers and instructors who use SMART Boards in their classrooms. It focuses on using the SMART Board as an interactive tool that connects a computer and whiteboard. Participants will learn how to write notes in digital “ink” and save what has been written for future use and distribution. Upon completion, participants will be fully able to use a SMART Board as an effective teaching tool in their classroom.

 

 

Using Technology to Create Dynamic and Interactive Presentations

Through the use of graphics, animation, sounds, and video, you will learn to go beyond a typical PowerPoint slide presentation. In this workshop, you will be presented with, and practice, methods and strategies to create visually-rich PowerPoint presentations, that incorporate interactive animations, and audio- and video-enabled content. The workshop will also showcase Prezi, an on-line presentation tool used to create visually appealing and dynamic presentations. A number of examples and reference hand-out will be provided. A basic level of knowledge and experience with Power Point is strongly preferred.

 

 

Using the Reid Technique for Interviewing and Interrogation for OMIG

This three-day course provides the fundamentals necessary to conduct a proper interview and interrogation; a structured frame of reference for those interviewers who have some experience but also may not have had any formal training in the area; and improves the efficiency of all participants in obtaining the truth from suspects, witnesses and victims in a legally acceptable manner. This course follows the trademarked method of the Reid Technique and has been customized to address the specific needs of Medicaid fraud investigators at the Office of the Medicaid Inspector General.

 

 

Utility Depreciation: Application of Principles for DPS

This workshop will include a high level description of depreciation; the methods, revenue requirements (for utilities), and credit ratings; basics in depreciation such as property record structures, forecasting, and retirements; and setting revenue requirements for utilities as a required skill.

 

 

Venous Access Devices, Blood and Blood Products for OMH

This workshop for clinical practitioners provides an overview of venous access devices and their management, such as IV's, implantable venous access systems, PICC lines, and tunneled catheters, such as Hickman catheters. It also reviews blood and blood products policy, and the recognition and management of complications. Participants will be given an opportunity to practice IV insertion during this workshop. Upon successful completion of this workshop 6 contact hours, or 0.6 Continuing Education Units (CEUs) will be awarded.

 

 

Vicarious Trauma – Strategies for Resilience (with CEUs)

This workshop will review and discuss vicarious trauma then go through steps to enhance self-awareness and build support strategies that include self-awareness, self-care, support from peers and a healthy work like balance. By developing healthy coping skills social workers are in a better position to support clients. (3 approved Licensed Master Social Work, Licensed Clinical Social Work, and Licensed Mental Health Counselor continuing education credits).

 

 

VistA integration Using MUMPS for the NYS Office of Mental Health

Three-day course on the VistA EMR, an introduction to the Mumps programming language and instruction in the use of the VA Fileman database. Participants will understand VistA EMR architecture and be able to create a Fileman self documenting table and manipulate data using MUMPS programming language.

 

 

Visual Impact Assessment (with PDHs)

Classroom led workshop on visual impact assessment, part of environmental impact assessment. Workshop topics include inventorying existing landscape quality, assessing sensitive landscape viewers and viewsheds, finding key viewpoints, simulating the proposed activity, assessing degree of impact, and mitigating such impacts. Workshop content will strengthen the Agency’s review and final determinations on permit applications and will provide greater consistency and predictability for project sponsors by updating agency board members and staff on the latest VIA methods and techniques. (4.5 approved PDH for NYS licensed engineers)

 

 

Visual Impact Assessment for DOT

This two-day workshop covers the recent advances in Visual Impact Assessment (VIA) Methodology and its application in New York State. These developments in the field have taken place at a time of increasing VIA activity regarding power plant siting and transportation project work. Topics include: new regulatory projects in the state; review of the US Army Corps of Engineers Visual Resources Assessment Process (VRAP); advances in visibility assessment; computerized visual simulation techniques; and visual mitigation. Sequential progression through all steps of VIA analysis will be addressed. There will also be computer demonstrations involving visibility and visual simulation applications. This is an intermediate level workshop aimed at public professionals with some knowledge of VIA process, and will focus on current VIA issues and use of technology. Upon completion of this workshop, 1.1 Continuing Education Units (11 PDHs) will be awarded.

 

 

Web 2.0 & Social Networking Technologies

This half-day workshop provides an introduction to Web 2.0 technologies. Participants will learn about the evolution of the World Wide Web from static webpages to dynamic and shareable content. The workshop will cover Web 2.0 applications such as blogs, wikis, RSS, and social networking. Empire 2.0 and the usage of these technologies in the public sector will also be discussed.

 

 

Web 2.0 Tools in NYS Government: Strategies for Successful Professional Use

Use of Web 2.0 and social networking technologies is becoming increasingly important in state government. This workshop will help participants develop strategies for successful communication and collaboration with Web 2.0 and its many applications. Topics will include ethical use of internet-based social technology in the public sector, appropriate professional use for state agency purposes, implementation guidelines, and considerations for account management and security settings. Some familiarity with Web 2.0 and social networking technologies is recommended.

 

 

Web Design and Management Using XML for HESC

This three-day workshop introduces the fundamentals of XML and its related technologies so that you can create your own markup documents. Participants will work in XML documents with similar structures to make it easier to understand and maintain data. Participants will learn to develop Document Type Definition (DTD) and Schema documents. This workshop also covers how to retrieve relevant data from an XML document to generate an output document that is visually appealing and appropriate to the target audience. Familiarity with HTML, XHTML, and Object Oriented Programming Principles is recommended.

 

 

Windows 7 Configuring, Technology Specialist Course

This three-day course provides students with the knowledge and skills to install, deploy, and upgrade to Windows 7. Additionally, students will learn how to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing. How to maintain systems, including monitoring for and resolving performance and reliability issues will also be covered. Prerequisites: A+ Certification or equivalent knowledge, Network+ Certification or equivalent knowledge and a basic understanding of Windows Power Shell syntax.

 

 

Windows 7: Desktop Deployments and Environments for Tax & Finance

This five-day course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management. In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations. They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator. Prerequisites: students should have a solid understanding of TCP/IP and networking concepts, Windows and Active Directory background, a good understanding of scripts and batch files, an understanding of security concepts such as authentication and authorization. In addition, students should have performed a clean installation of Windows 7, upgraded to Windows 7, and migrate user-related data and settings from Windows XP, configured disks, partitions, volumes, and device drivers to enable Windows 7 to function as desired.

 

 

Windows PowerShell for Administrators for Tax & Finance

This three day course provides students with knowledge and skills to use Microsoft’s new environment for Windows and server administration of Windows PowerShell. This course assumes no prior experience with PowerShell, and guides you through the essentials of what PowerShell is, how it works, why you can’t afford to live without it, and, most importantly, how to use it to make everyday administrative tasks faster, easier, and more consistent.

 

 

Wireless Technology

This workshop provides an overview of wireless technologies and why organizations are choosing to adopt them. The different types and the advantages and disadvantages of wireless technologies will be explored, including security issues and concerns that most likely affect a wireless network. The workshop will also cover what is required to deploy a wireless solution, and how to integrate wireless and wired.

 

 

Working with Case Studies and Role-Plays in Training (Train-the-Trainer)

This workshop is designed to develop case studies and role-plays for participants’ workshops. The basic elements of case studies and role-plays and how they relate to the training objectives will be presented. Attention will be given to how to use case studies and critical incidents most effectively. Participants will also learn to develop role-plays, and a demonstration will be given of the various ways in which role-plays can be used. Specific techniques, such as warm-ups, role reversal, and role rotation will be presented. Participants in this Train-the-Trainer will practice delivering the curriculum and facilitating small group exercises. The workshop is intended for experienced trainers with strong platform and presentation skills.Upon successful completion of this workshop, 6 Continuing Education Units (CEUs) will be awarded.

 

 

Wound Care Management for OMH

This half-day workshop is designed for nurses working in non-acute mental health settings. The workshop will emphasize the best practices in wound assessment and treatment including the staging of wounds. Information on specific types of wounds, like pressure ulcers, neuropathic ulcers and deep tissue injury will be discussed. Pain management and emergency care of wounds related to self-injury will also be included. Proper documentation and case scenarios will also be included. Upon successful completion of this workshop 4 contact hours, or 0.4 Continuing Education Units (CEUs) will be awarded.

 

 

Wound Care Management for SUNY Downstate

This half-day workshop is designed for nurses working in an acute care setting. The workshop will emphasize the best practices in wound assessment and treatment including the staging of wounds. The workshop will include a comprehensive review of wound management including positioning, treatment products, dressings, and infection control. Proper documentation and case scenarios will also be included. Upon successful completion of this workshop 3 contact hours, or 0.3 Continuing Education Units (CEUs) will be awarded.

 

 

Wound Care Management in Non-Acute Settings

This half-day workshop is designed for nurses working in non-acute health settings. The workshop will emphasize the best practices in wound assessment and treatment including the staging of wounds. Information on specific types of wounds, like pressure ulcers, neuropathic ulcers and deep tissue injury will be discussed. Pain management and emergency care of wounds related to self-injury will also be included. Proper documentation and case scenarios will also be included.

 

 

Wound Management for OPWDD (Videoconference)

This workshop is delivered through videoconferencing and covers clinical management of chronic wounds in individuals with developmental disabilities. The workshop will also address caring for clients at risk for developing a pressure wound. Workshop topics will include skin anatomy, the biology and physiology of wound healing, and complications related to healing. Various aspects of wound management will be discussed including examination, debridement, interventions, dressings, and environmental constraints. Clinicians will also gain information on specific types of wounds, like pressure ulcers, neuropathic ulcers and deep tissue injury.

 

 

Wound Management: An Interdisciplinary Approach for OPWDD (Videoconference)

This half-day workshop is delivered through videoconferencing and reviews various types of wounds, i.e. pressure, venous, arterial, and diabetic. The workshop will also cover the impact of malnutrition, identifying patients at nutritional risk, and the role of adequate calories, protein, and fluid for wound healing. Participants will gain the knowledge necessary to more effectively care for individuals and their specific wounds. This workshop is intended for professionals across health care occupations.

 

 

Writing Skills for Clinicians for OMH

This workshop will assist participants in developing an understanding of the many aspects of case documentation and record keeping by exploring best practices for recording therapeutic and service activities. Topics include common pitfalls and errors in client record keeping; deciding what to include and omit in documentation; writing treatment plans; recording treatment activities; and documentation of client outcomes. Standards for documentation set by the Joint Commission of health care organizations will be included.

 

 

Writing Skills for Clinicians for OMH (Half-Day)

This half-day workshop will assist participants in developing an understanding of the many aspects of case documentation and record keeping by exploring best practices for recording therapeutic and service activities. Topics include common pitfalls and errors in client record keeping; deciding what to include and omit in documentation; writing treatment plans; recording treatment activities; and documentation of client outcomes. Standards for documentation set by the Joint Commission of health care organizations will be included.

 

 

XML for Website Management

This two-day, hands-on workshop will provide a strong understanding of XML and how to apply it in your web environment. Day One will focus on the basics needed to understand and apply XML using examples and exercises based on proven research and real world applications. Day Two will expand on these examples to develop skills in applying XML to specific web issues such as managing content and multiple output formats. Participants will be given exercises to do in the workplace, and will return in one week for Day Two with questions and issues around adapting XML in their unique work environment. A flash drive with all sample files and a training guide will be provided as part of this workshop. Familiarity with web development, HTML/XHTML, and the use of Cascading Style Sheets (CSS), as well as basic programming or scripting knowledge is required.

 

 

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The Governor’s Office of Employee Relations (GOER) and the State of New York provide equal access to its programs for all persons and is an equal opportunity employer.  It is our policy to maintain an academic and work environment free of discrimination and harassment against any person on the basis of race, color, national origin, age, disability, sex, religion, gender identity, sexual orientation, genetic characteristics or information, political beliefs, status as a victim of domestic violence, and veteran, marital or family status or any other discrimination prohibited by law.  Harassment of any individual will not be tolerated.

Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. For additional information or requests please contact PSWP customer service at (518) 442-6537 or pswphelp@albany.edu.