Public Service Workshops Program
Providing Professional Development and Training for New York State Employees since 1983.
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The Public Service Workshops Program (PSWP) is a working partnership between the NYS Governor's Office of Employee Relations (GOER), the Public Employees Federation (AFL-CIO) (PEF), and the Professional Development Program, Rockefeller College, University at Albany. Need help linked icon
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PSWP is funded through the negotiated agreement between the State of New York and the Public Employees Federation and through additional Management/Confidential funds.

Target AudienceTarget Audience Needs assessmentNeeds Assessment Delivery methodsDelivery Methods

PSWP provides training and professional development programs for PEF-represented and Management/Confidential employees of New York State.

Read FAQs about PSWP.

PSWP conducts on-going needs assessment including:

- Focus groups

- Contact with state agency training liaisons and subject matter experts

- Environmental scanning and research on seven broad occupational groups:

  • Accounting & Auditing
  • Education & Research
  • Engineering, Transportation, & Environment
  • Health Care
  • Information Technology
  • Law/Criminal Justice
  • Social Work & Counseling
  • PSWP training programs can be delivered as:

    - Classroom training

    - Online courses

    - Videoconference workshops

    - CD-ROM training

    View the PSWP Course Catalog.

    Contact PSWP & telephone icon Contact PSWP

    Email: pswphelp@albany.edu

    Phone: (518) 956-7923 or (866) 431-1592

    Fax: (518) 472-5969

    Web: www.pswp.info & www.pdp.albany.edu

    Postal Mail:

    Professional Development Program
    Rockefeller College, SUNY Albany
    UAB, Room 312
    1400 Washington Avenue Extension
    Albany, NY 12222

    The Governor’s Office of Employee Relations (GOER) and the State of New York provide equal access to its programs for all persons and is an equal opportunity employer.  It is our policy to maintain an academic and work environment free of discrimination and harassment against any person on the basis of race, color, national origin, age, disability, sex, religion, gender identity, sexual orientation, genetic characteristics or information, political beliefs, status as a victim of domestic violence, and veteran, marital or family status or any other discrimination prohibited by law.  Harassment of any individual will not be tolerated.

    Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. For additional information or requests please contact PSWP customer service at 866-431-1592 or pswphelp@albany.edu.

    ( Last updated: July 2, 2014 )

    © Copyright 2014 New York State Governor's Office of Employee Relations. All rights reserved.