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The Public Service Workshops Program (PSWP) is a working partnership between the NYS Governor's Office of Employee RelationsExternal Link (GOER), the Public Employees Federation (AFL-CIO)External Link (PEF), and the Professional Development Program, Rockefeller College, University at Albany.
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PSWP is funded through the negotiated agreement between the State of New York and the Public Employees Federation and through additional Management/Confidential funds.

Target AudienceTarget Audience Needs assessmentNeeds Assessment Delivery methodsDelivery Methods

PSWP provides training and professional development programs for PEF-representedExternal Link and Management/ConfidentialExternal Link employees of New York State.

Read FAQs about PSWPExternal Link.

PSWP conducts on-going needs assessment including:

- Focus groups

- Contact with state agency training liaisons and subject matter experts

- Environmental scanning and research on seven broad occupational groups:

  • Accounting & Auditing
  • Education & Research
  • Engineering, Transportation, & Environment
  • Health Care
  • Information Technology
  • Law/Criminal Justice
  • Social Work & Counseling
PSWP training programs can be delivered as:

- Classroom training

- Online courses

- Videoconference workshops

- CD-ROM training

View the PSWP Course Catalog.

Contact PSWP & telephone icon Contact PSWP


Phone: (518) 956-7923 or (866) 431-1592

Fax: (518) 472-5969

Web: & External link

Postal Mail:

Professional Development Program
Rockefeller College, SUNY Albany
UAB 412A
1400 Washington Avenue Extension
Albany, NY 12222

The Governor’s Office of Employee Relations (GOER) and the State of New York provide equal access to its programs for all persons and is an equal opportunity employer.  It is our policy to maintain an academic and work environment free of discrimination and harassment against any person on the basis of race, color, national origin, age, disability, sex, religion, gender identity, sexual orientation, genetic characteristics or information, political beliefs, status as a victim of domestic violence, and veteran, marital or family status or any other discrimination prohibited by law.  Harassment of any individual will not be tolerated.

Reasonable accommodations are available, upon request, in all aspects of state training, consistent with the Americans with Disabilities Act and the New York State Human Rights Law, to ensure that every individual is able to gain maximum benefit from the training experience. For additional information or requests please contact PSWP customer service at 866-431-1592 or

( Last updated: February 27, 2015 )

© Copyright 2015 New York State Governor's Office of Employee Relations. All rights reserved.